# Refer community members to needed health services.

*/Tasks/Refer_community_members_to_needed_health_services.*

Refer community members to needed health services.

## Boundary Of Firm

**Outsourced To**:
- [Community Health Organization](/CompanyTypes/Community_Health_Organization)
- [Public Health Agency](/CompanyTypes/Public_Health_Agency)
**Automatability**: augmented
**Routing Summary**:
- Referring community members to needed health services is outreach work owned in-house by community health workers.
- The health services are delivered by external clinics and public health agencies.
- Community health referral platforms match members to services and generate closed-loop referrals, with the worker confirming fit and follow-up.
**Delivered By Role**:
- [Community Health Worker](/Tasks/Refer_community_members_to_needed_health_services./JobTypes/Community_Health_Worker)
- [Health Educator](/Tasks/Refer_community_members_to_needed_health_services./JobTypes/Health_Educator)
- [Outreach Worker](/Tasks/Refer_community_members_to_needed_health_services./JobTypes/Outreach_Worker)
**Asset Specificity**: general
**Automated By Action**:
- [Match Member to Health Service](/Action/Match_Member_to_Health_Service)
- [Generate Health Service Referral](/Action/Generate_Health_Service_Referral)
**Automated By Software**:
- [Community Health Referral Platform](/Software/Community_Health_Referral_Platform)
- [Case Management System](/Software/Case_Management_System)
**Delivered By Department**:
- [Community Health](/Tasks/Refer_community_members_to_needed_health_services./Departments/Community_Health)
- [Outreach Services](/Tasks/Refer_community_members_to_needed_health_services./Departments/Outreach_Services)

## Neighborhood

### Parent

- [Refer clients to community or social service programs.](/Activities/Refer_clients_to_community_or_social_service_programs.) — parent · Activities

### Siblings

- [Refer people to community support services, psychologists, or doctors.](/Tasks/Refer_people_to_community_support_services,_psychologists,_or_doctors.) — siblings · Tasks
- [Refer patients, clients, or family members to community resources or to specialists as necessary.](/Tasks/Refer_patients,_clients,_or_family_members_to_community_resources_or_to_specialists_as_necessary.) — siblings · Tasks
- [Refer clients to social service or community resources for needs beyond those of credit or debt coun...](/Tasks/Refer_clients_to_social_service_or_community_resources_for_needs_beyond_those_of_credit_or_debt_coun...) — siblings · Tasks
- [Refer patient, client, or family to community resources to assist in recovery from mental or physica...](/Tasks/Refer_patient,_client,_or_family_to_community_resources_to_assist_in_recovery_from_mental_or_physica...) — siblings · Tasks
- [Refer patient, client, or family to community resources for housing or treatment to assist in recove...](/Tasks/Refer_patient,_client,_or_family_to_community_resources_for_housing_or_treatment_to_assist_in_recove...) — siblings · Tasks
- [Connect Patients to Support Groups and Community Services](/Tasks/Connect_Patients_to_Support_Groups_and_Community_Services) — siblings · Tasks
- [Coordinate Community and Financial Resource Referrals](/Tasks/Coordinate_Community_and_Financial_Resource_Referrals) — siblings · Tasks
- [Coordinate Financial Counseling And Debt Referrals](/Tasks/Coordinate_Financial_Counseling_And_Debt_Referrals) — siblings · Tasks
- [Coordinate Referrals To External Service Providers](/Tasks/Coordinate_Referrals_To_External_Service_Providers) — siblings · Tasks
- [Coordinate Referrals To Family Services](/Tasks/Coordinate_Referrals_To_Family_Services) — siblings · Tasks
- [Coordinate Referrals to Community Resources](/Tasks/Coordinate_Referrals_to_Community_Resources) — siblings · Tasks
- [Coordinate Referrals to Healthcare Providers and Social Services](/Tasks/Coordinate_Referrals_to_Healthcare_Providers_and_Social_Services) — siblings · Tasks
- [Coordinate Referrals to Other Services](/Tasks/Coordinate_Referrals_to_Other_Services) — siblings · Tasks
- [Coordinate Support Service Referrals](/Tasks/Coordinate_Support_Service_Referrals) — siblings · Tasks
- [Coordinate Support and Benefits Referrals](/Tasks/Coordinate_Support_and_Benefits_Referrals) — siblings · Tasks
- [Coordinate referrals to appropriate services](/Tasks/Coordinate_referrals_to_appropriate_services) — siblings · Tasks
- [Coordinate referrals to public benefit programs](/Tasks/Coordinate_referrals_to_public_benefit_programs) — siblings · Tasks
- [Coordinate referrals to support services](/Tasks/Coordinate_referrals_to_support_services) — siblings · Tasks
- [Deliver Counselling And Referral](/Tasks/Deliver_Counselling_And_Referral) — siblings · Tasks
- [Document Client Encounters and Referrals](/Tasks/Document_Client_Encounters_and_Referrals) — siblings · Tasks
- [Follow Up with Referred Clients](/Tasks/Follow_Up_with_Referred_Clients) — siblings · Tasks
- [Issue Referral Link](/Tasks/Issue_Referral_Link) — siblings · Tasks
- [Link Clients to Community Behavioral Health Services](/Tasks/Link_Clients_to_Community_Behavioral_Health_Services) — siblings · Tasks
- [Link community members to clinical and social services](/Tasks/Link_community_members_to_clinical_and_social_services) — siblings · Tasks
- [Provide information and referral](/Tasks/Provide_information_and_referral) — siblings · Tasks
- [Provide information and referrals](/Tasks/Provide_information_and_referrals) — siblings · Tasks
- [Receive client referral and screen](/Tasks/Receive_client_referral_and_screen) — siblings · Tasks
- [Refer Clients To Social Service Programs](/Tasks/Refer_Clients_To_Social_Service_Programs) — siblings · Tasks
- [Refer Clients To Substance Use Treatment](/Tasks/Refer_Clients_To_Substance_Use_Treatment) — siblings · Tasks
- [Refer Clients To Support Services](/Tasks/Refer_Clients_To_Support_Services) — siblings · Tasks
- [Refer Clients to Assistance Programs and Lenders](/Tasks/Refer_Clients_to_Assistance_Programs_and_Lenders) — siblings · Tasks
- [Refer Clients to Christian Science Nursing When Asked](/Tasks/Refer_Clients_to_Christian_Science_Nursing_When_Asked) — siblings · Tasks
- [Refer Clients to Clinical Providers](/Tasks/Refer_Clients_to_Clinical_Providers) — siblings · Tasks
- [Refer Clients to Community Resources](/Tasks/Refer_Clients_to_Community_Resources) — siblings · Tasks
- [Refer Clients to Health and Benefit Services](/Tasks/Refer_Clients_to_Health_and_Benefit_Services) — siblings · Tasks
- [Refer Clients to Psychiatric and Social Services](/Tasks/Refer_Clients_to_Psychiatric_and_Social_Services) — siblings · Tasks
- [Refer Clients to Specialized Resources](/Tasks/Refer_Clients_to_Specialized_Resources) — siblings · Tasks
- [Refer Clients to Treatment Programs](/Tasks/Refer_Clients_to_Treatment_Programs) — siblings · Tasks
- [Refer Constituents to Resources](/Tasks/Refer_Constituents_to_Resources) — siblings · Tasks
- [Refer Employees To Community Providers](/Tasks/Refer_Employees_To_Community_Providers) — siblings · Tasks
- [Refer Employees to Community Treatment Resources](/Tasks/Refer_Employees_to_Community_Treatment_Resources) — siblings · Tasks
- [Refer Employees to Treatment and Community Resources](/Tasks/Refer_Employees_to_Treatment_and_Community_Resources) — siblings · Tasks
- [Refer Issues to Licensing or Adult Protective Services](/Tasks/Refer_Issues_to_Licensing_or_Adult_Protective_Services) — siblings · Tasks
- [Refer Litigants to Legal Aid Resources](/Tasks/Refer_Litigants_to_Legal_Aid_Resources) — siblings · Tasks
- [Refer Patients To Government Aid Programs](/Tasks/Refer_Patients_To_Government_Aid_Programs) — siblings · Tasks
- [Refer applicants to other county social services](/Tasks/Refer_applicants_to_other_county_social_services) — siblings · Tasks
- [Refer callers to community and emergency resources](/Tasks/Refer_callers_to_community_and_emergency_resources) — siblings · Tasks
- [Refer clients to health and social services](/Tasks/Refer_clients_to_health_and_social_services) — siblings · Tasks
- [Refer clients to internal and external resources](/Tasks/Refer_clients_to_internal_and_external_resources) — siblings · Tasks
- [Refer clients to treatment and support programs](/Tasks/Refer_clients_to_treatment_and_support_programs) — siblings · Tasks
- [Refer or Represent Client](/Tasks/Refer_or_Represent_Client) — siblings · Tasks
- [Refer students to counseling and external services](/Tasks/Refer_students_to_counseling_and_external_services) — siblings · Tasks
- [Referral Prescreen Call](/Tasks/Referral_Prescreen_Call) — siblings · Tasks
- [Route Employee To EAP Resources](/Tasks/Route_Employee_To_EAP_Resources) — siblings · Tasks
- [Route clients to appropriate programs or providers](/Tasks/Route_clients_to_appropriate_programs_or_providers) — siblings · Tasks

### Who does this

- [Community Health Workers](/Occupations/Community_Health_Workers) — performs · Occupations

### Problems this exposes

- [service-directory eligibility, capacity, and hours go stale, so referrals land at closed or full providers](/Problems/service-directory_eligibility,_capacity,_and_hours_go_stale,_so_referrals_land_at_closed_or_full_providers) — exposes problem · Problems
- [matching a member's barriers (transport, language, insurance) to the right provider is manual](/Problems/matching_a_member's_barriers_(transport,_language,_insurance)_to_the_right_provider_is_manual) — exposes problem · Problems
- [closing the loop on whether a referred member actually connected is rarely tracked](/Problems/closing_the_loop_on_whether_a_referred_member_actually_connected_is_rarely_tracked) — exposes problem · Problems

### Automated by

- [Case Management System](/Software/Case_Management_System) — automated by · Software
- [Community Health Referral Platform](/Software/Community_Health_Referral_Platform) — automated by · Software
- [Generate Health Service Referral](/Action/Generate_Health_Service_Referral) — automated by · Action
- [Match Member to Health Service](/Action/Match_Member_to_Health_Service) — automated by · Action

### Outsourced to

- [Public Health Agency](/CompanyTypes/Public_Health_Agency) — outsourced to · CompanyTypes
- [Community Health Organization](/CompanyTypes/Community_Health_Organization) — outsourced to · CompanyTypes

### Delivered by

- [Outreach Worker](/JobTypes/Outreach_Worker) — delivered by · JobTypes
- [Health Educator](/JobTypes/Health_Educator) — delivered by · JobTypes
- [Community Health Worker](/JobTypes/Community_Health_Worker) — delivered by · JobTypes
- [Outreach Services](/Departments/Outreach_Services) — delivered by · Departments
- [Community Health](/Departments/Community_Health) — delivered by · Departments