# Act as liaisons between on-site managers or tenants and owners.

*/Tasks/Act_as_liaisons_between_on-site_managers_or_tenants_and_owners.*

Act as liaisons between on-site managers or tenants and owners.

## Boundary Of Firm

**Outsourced To**:
- [Property Management Company](/CompanyTypes/Property_Management_Company)
- [Real Estate Services Firm](/CompanyTypes/Real_Estate_Services_Firm)
**Automatability**: assisted
**Routing Summary**:
- Owners frequently buy this liaison work from a property management company or real-estate services firm rather than staffing it directly, which is why much of it sits outside the owning firm's boundary.
- When kept in-house, a property manager or tenant-relations coordinator carries requests, financials, and decisions between on-site managers or tenants and the owner.
- A property management platform and tenant portal automate the routine flow — maintenance request routing, owner statements, and lease-renewal notices — while negotiation and disputes stay with a person.
**Delivered By Role**:
- [Property Manager](/Tasks/Act_as_liaisons_between_on-site_managers_or_tenants_and_owners./JobTypes/Property_Manager)
- [Tenant Relations Coordinator](/Tasks/Act_as_liaisons_between_on-site_managers_or_tenants_and_owners./JobTypes/Tenant_Relations_Coordinator)
- [Community Association Manager](/Tasks/Act_as_liaisons_between_on-site_managers_or_tenants_and_owners./JobTypes/Community_Association_Manager)
**Asset Specificity**: mixed
**Automated By Action**:
- [Route Maintenance Request](/Action/Route_Maintenance_Request)
- [Send Owner Statement](/Action/Send_Owner_Statement)
- [Notify Lease Renewal](/Action/Notify_Lease_Renewal)
**Automated By Software**:
- [Property Management Platform](/Software/Property_Management_Platform)
- [Tenant Portal](/Software/Tenant_Portal)
**Delivered By Department**:
- [Property Management](/Tasks/Act_as_liaisons_between_on-site_managers_or_tenants_and_owners./Departments/Property_Management)

## Neighborhood

### Parent

- [Liaise between departments or other groups to improve function or communication.](/Activities/Liaise_between_departments_or_other_groups_to_improve_function_or_communication.) — parent · Activities

### Siblings

- [Serve as a confidential point of contact for employees to communicate with management, seek clarific...](/Tasks/Serve_as_a_confidential_point_of_contact_for_employees_to_communicate_with_management,_seek_clarific...) — siblings · Tasks
- [Draft speeches for company executives and arrange interviews and other forms of contact for them.](/Tasks/Draft_speeches_for_company_executives_and_arrange_interviews_and_other_forms_of_contact_for_them.) — siblings · Tasks
- [Serve as liaison between park or recreation administrators and activity instructors.](/Tasks/Serve_as_liaison_between_park_or_recreation_administrators_and_activity_instructors.) — siblings · Tasks
- [Mediate between benefits providers and employees, such as by assisting in handling employees' benefi...](/Tasks/Mediate_between_benefits_providers_and_employees,_such_as_by_assisting_in_handling_employees'_benefi...) — siblings · Tasks
- [Maintain communication between governing boards, medical staff, and department heads by attending bo...](/Tasks/Maintain_communication_between_governing_boards,_medical_staff,_and_department_heads_by_attending_bo...) — siblings · Tasks
- [Serve as liaisons between organizations, shareholders, and outside organizations.](/Tasks/Serve_as_liaisons_between_organizations,_shareholders,_and_outside_organizations.) — siblings · Tasks
- [Serve as a link between management and employees by handling questions, interpreting and administeri...](/Tasks/Serve_as_a_link_between_management_and_employees_by_handling_questions,_interpreting_and_administeri...) — siblings · Tasks
- [Define liaison objectives](/Tasks/Define_liaison_objectives) — siblings · Tasks
- [Liaise Across Departments on the Executive's Behalf](/Tasks/Liaise_Across_Departments_on_the_Executive's_Behalf) — siblings · Tasks
- [Liaise Between Auditors and Departments](/Tasks/Liaise_Between_Auditors_and_Departments) — siblings · Tasks
- [Liaise Between Business and Developers](/Tasks/Liaise_Between_Business_and_Developers) — siblings · Tasks
- [Liaise Between Client And Teams](/Tasks/Liaise_Between_Client_And_Teams) — siblings · Tasks
- [Liaise With Account Teams](/Tasks/Liaise_With_Account_Teams) — siblings · Tasks
- [Liaise With Departments on Filing Standards](/Tasks/Liaise_With_Departments_on_Filing_Standards) — siblings · Tasks
- [Liaise across legal and business teams](/Tasks/Liaise_across_legal_and_business_teams) — siblings · Tasks
- [Liaise between clinical teams](/Tasks/Liaise_between_clinical_teams) — siblings · Tasks
- [Liaise between creative and clients](/Tasks/Liaise_between_creative_and_clients) — siblings · Tasks
- [Liaise between departments and the production office](/Tasks/Liaise_between_departments_and_the_production_office) — siblings · Tasks
- [Liaise between directors and management](/Tasks/Liaise_between_directors_and_management) — siblings · Tasks
- [Liaise between editorial, VFX, sound, and color teams](/Tasks/Liaise_between_editorial,_VFX,_sound,_and_color_teams) — siblings · Tasks
- [Liaise between merchandising, marketing, and stores](/Tasks/Liaise_between_merchandising,_marketing,_and_stores) — siblings · Tasks
- [Liaise between procurement and production](/Tasks/Liaise_between_procurement_and_production) — siblings · Tasks
- [Liaise between requesters and suppliers](/Tasks/Liaise_between_requesters_and_suppliers) — siblings · Tasks
- [Liaise between residents, landlords, and support agencies](/Tasks/Liaise_between_residents,_landlords,_and_support_agencies) — siblings · Tasks
- [Liaise between students and academic departments](/Tasks/Liaise_between_students_and_academic_departments) — siblings · Tasks
- [Liaise between tool room and production](/Tasks/Liaise_between_tool_room_and_production) — siblings · Tasks
- [Liaise between warehouse and customer service on order issues](/Tasks/Liaise_between_warehouse_and_customer_service_on_order_issues) — siblings · Tasks
- [Liaise between warehouse, customer service, and EDI technical teams](/Tasks/Liaise_between_warehouse,_customer_service,_and_EDI_technical_teams) — siblings · Tasks
- [Liaise with IT, payroll, and facilities](/Tasks/Liaise_with_IT,_payroll,_and_facilities) — siblings · Tasks
- [Liaise with Sponsor Study Teams](/Tasks/Liaise_with_Sponsor_Study_Teams) — siblings · Tasks
- [Liaise with academic and support departments](/Tasks/Liaise_with_academic_and_support_departments) — siblings · Tasks
- [Liaise with analysts, schedulers, and risk on the book](/Tasks/Liaise_with_analysts,_schedulers,_and_risk_on_the_book) — siblings · Tasks
- [Liaise with brokers and senior management](/Tasks/Liaise_with_brokers_and_senior_management) — siblings · Tasks
- [Liaise with clinical and administrative leadership](/Tasks/Liaise_with_clinical_and_administrative_leadership) — siblings · Tasks
- [Liaise with disability and benefits carriers](/Tasks/Liaise_with_disability_and_benefits_carriers) — siblings · Tasks
- [Liaise with finance, HR, and auditors](/Tasks/Liaise_with_finance,_HR,_and_auditors) — siblings · Tasks
- [Liaise with supply chain and facilities teams](/Tasks/Liaise_with_supply_chain_and_facilities_teams) — siblings · Tasks
- [Liaise with the Chapter and Alumni Board](/Tasks/Liaise_with_the_Chapter_and_Alumni_Board) — siblings · Tasks
- [Mediate Between Customers and Departments](/Tasks/Mediate_Between_Customers_and_Departments) — siblings · Tasks
- [Serve as Liaison to University Offices](/Tasks/Serve_as_Liaison_to_University_Offices) — siblings · Tasks

### Who does this

- [Property, Real Estate, and Community Association Managers](/Occupations/Property,_Real_Estate,_and_Community_Association_Managers) — performs · Occupations

### Automated by

- [Send Renewal Notice](/Action/Send_Renewal_Notice) — automated by · Action
- [Tenant Portal](/Software/Tenant_Portal) — automated by · Software
- [Property Management Platform](/Software/Property_Management_Platform) — automated by · Software
- [Send Owner Statement](/Action/Send_Owner_Statement) — automated by · Action
- [Route Maintenance Request](/Action/Route_Maintenance_Request) — automated by · Action

### Problems this exposes

- [no single record of who promised what across owner, manager, and tenant](/Problems/no_single_record_of_who_promised_what_across_owner,_manager,_and_tenant) — exposes problem · Problems
- [translating lease terms into day-to-day operating decisions invites disputes](/Problems/translating_lease_terms_into_day-to-day_operating_decisions_invites_disputes) — exposes problem · Problems
- [tenant maintenance requests get lost between on-site manager and owner inboxes](/Problems/tenant_maintenance_requests_get_lost_between_on-site_manager_and_owner_inboxes) — exposes problem · Problems
- [owner expectations on capex approvals lag the urgency of on-site repair needs](/Problems/owner_expectations_on_capex_approvals_lag_the_urgency_of_on-site_repair_needs) — exposes problem · Problems

### Outsourced to

- [Real Estate Services Firm](/CompanyTypes/Real_Estate_Services_Firm) — outsourced to · CompanyTypes
- [Property Management Company](/CompanyTypes/Property_Management_Company) — outsourced to · CompanyTypes

### Delivered by

- [Community Association Manager](/JobTypes/Community_Association_Manager) — delivered by · JobTypes
- [Tenant Relations Coordinator](/JobTypes/Tenant_Relations_Coordinator) — delivered by · JobTypes
- [Property Manager](/JobTypes/Property_Manager) — delivered by · JobTypes
- [Property Management](/Departments/Property_Management) — delivered by · Departments