# Accept prescriptions for filling, gathering and processing necessary information.

*/Tasks/Accept_prescriptions_for_filling,_gathering_and_processing_necessary_information.*

Accept prescriptions for filling, gathering and processing necessary information.

## Boundary Of Firm

**Automatability**: augmented
**Routing Summary**:
- Receiving a prescription, gathering patient and insurer information, and queuing it for filling is kept in-house by the pharmacy because it is the regulated front end of dispensing.
- E-prescribing networks and the pharmacy management system capture intake, validate insurance eligibility, and surface interaction flags, but the clinical acceptance and final verification are legally reserved to a licensed pharmacist and cannot be automated.
- Technicians handle data entry and information-gathering under pharmacist supervision; the work is not outsourced because possession of the prescription stays with the dispensing pharmacy.
**Delivered By Role**:
- [Pharmacy Technician](/Tasks/Accept_prescriptions_for_filling,_gathering_and_processing_necessary_information./JobTypes/Pharmacy_Technician)
- [Pharmacist](/Tasks/Accept_prescriptions_for_filling,_gathering_and_processing_necessary_information./JobTypes/Pharmacist)
**Asset Specificity**: specific
**Automated By Action**:
- [Capture Prescription Intake](/Action/Capture_Prescription_Intake)
- [Validate Insurance Eligibility](/Action/Validate_Insurance_Eligibility)
- [Check Drug Interactions](/Action/Check_Drug_Interactions)
**Automated By Software**:
- [Pharmacy Management System](/Software/Pharmacy_Management_System)
- [E-Prescribing Network](/Software/E-Prescribing_Network)
**Delivered By Department**:
- [Pharmacy](/Tasks/Accept_prescriptions_for_filling,_gathering_and_processing_necessary_information./Departments/Pharmacy)

## Neighborhood

### Parent

- [Control prescription refills or authorizations.](/Activities/Control_prescription_refills_or_authorizations.) — parent · Activities

### Siblings

- [Authorize drug refills and provide prescription information to pharmacies.](/Tasks/Authorize_drug_refills_and_provide_prescription_information_to_pharmacies.) — siblings · Tasks
- [Fill medication prescriptions.](/Tasks/Fill_medication_prescriptions.) — siblings · Tasks
- [Answer Pharmacy Phone and Routing Requests](/Tasks/Answer_Pharmacy_Phone_and_Routing_Requests) — siblings · Tasks
- [Attach Authorization Number To Encounter](/Tasks/Attach_Authorization_Number_To_Encounter) — siblings · Tasks
- [Authorize and supervise dispensing by technicians](/Tasks/Authorize_and_supervise_dispensing_by_technicians) — siblings · Tasks
- [Authorize the final release of filled prescriptions for shipment](/Tasks/Authorize_the_final_release_of_filled_prescriptions_for_shipment) — siblings · Tasks
- [Check licensing and prescriptions](/Tasks/Check_licensing_and_prescriptions) — siblings · Tasks
- [Compare Filled Vial Contents To Prescribed NDC](/Tasks/Compare_Filled_Vial_Contents_To_Prescribed_NDC) — siblings · Tasks
- [Conduct Medication Therapy Management Reviews](/Tasks/Conduct_Medication_Therapy_Management_Reviews) — siblings · Tasks
- [Conduct drug utilization review for each order](/Tasks/Conduct_drug_utilization_review_for_each_order) — siblings · Tasks
- [Configure Pharmacy EHR Modules](/Tasks/Configure_Pharmacy_EHR_Modules) — siblings · Tasks
- [Confirm spray prescription and product](/Tasks/Confirm_spray_prescription_and_product) — siblings · Tasks
- [Contact Outpatient Pharmacies for Fill Histories](/Tasks/Contact_Outpatient_Pharmacies_for_Fill_Histories) — siblings · Tasks
- [Controlled Substance Chain Of Custody Logging](/Tasks/Controlled_Substance_Chain_Of_Custody_Logging) — siblings · Tasks
- [Coordinate Provider and Pharmacy Issues](/Tasks/Coordinate_Provider_and_Pharmacy_Issues) — siblings · Tasks
- [Count And Fill Prescription Orders](/Tasks/Count_And_Fill_Prescription_Orders) — siblings · Tasks
- [Dispense Contraceptive Method](/Tasks/Dispense_Contraceptive_Method) — siblings · Tasks
- [Dispense against prescription limit](/Tasks/Dispense_against_prescription_limit) — siblings · Tasks
- [Dispense controlled clinical substances](/Tasks/Dispense_controlled_clinical_substances) — siblings · Tasks
- [Document Authorization Numbers in the Patient Record](/Tasks/Document_Authorization_Numbers_in_the_Patient_Record) — siblings · Tasks
- [Evaluate Prior Auth Requests](/Tasks/Evaluate_Prior_Auth_Requests) — siblings · Tasks
- [File Prescription Records](/Tasks/File_Prescription_Records) — siblings · Tasks
- [File and Retrieve Filled Prescriptions](/Tasks/File_and_Retrieve_Filled_Prescriptions) — siblings · Tasks
- [Fill Prescription Orders](/Tasks/Fill_Prescription_Orders) — siblings · Tasks
- [Fill Prescriptions on Automated Dispensing Lines](/Tasks/Fill_Prescriptions_on_Automated_Dispensing_Lines) — siblings · Tasks
- [Fill and Deliver Inpatient Medication Orders](/Tasks/Fill_and_Deliver_Inpatient_Medication_Orders) — siblings · Tasks
- [Flag Fraudulent Prescriptions](/Tasks/Flag_Fraudulent_Prescriptions) — siblings · Tasks
- [Flag Unidentifiable Pills For Pharmacist Review](/Tasks/Flag_Unidentifiable_Pills_For_Pharmacist_Review) — siblings · Tasks
- [Handle Controlled Substance Logging](/Tasks/Handle_Controlled_Substance_Logging) — siblings · Tasks
- [Issue refill and exception alerts](/Tasks/Issue_refill_and_exception_alerts) — siblings · Tasks
- [Log Controlled Substances](/Tasks/Log_Controlled_Substances) — siblings · Tasks
- [Log controlled-substance dispensing](/Tasks/Log_controlled-substance_dispensing) — siblings · Tasks
- [Log returned and discontinued medications for processing](/Tasks/Log_returned_and_discontinued_medications_for_processing) — siblings · Tasks
- [Log will-call returns and unclaimed prescriptions](/Tasks/Log_will-call_returns_and_unclaimed_prescriptions) — siblings · Tasks
- [Logging Drug Sample Disbursements](/Tasks/Logging_Drug_Sample_Disbursements) — siblings · Tasks
- [Maintain Controlled-Medication Counts](/Tasks/Maintain_Controlled-Medication_Counts) — siblings · Tasks
- [Maintain controlled-substance inventory and dispensing compliance](/Tasks/Maintain_controlled-substance_inventory_and_dispensing_compliance) — siblings · Tasks
- [Manage Buprenorphine Induction And Maintenance](/Tasks/Manage_Buprenorphine_Induction_And_Maintenance) — siblings · Tasks
- [Manage Controlled-Substance Prescribing](/Tasks/Manage_Controlled-Substance_Prescribing) — siblings · Tasks
- [Manage Controlled-Substance Regimens](/Tasks/Manage_Controlled-Substance_Regimens) — siblings · Tasks
- [Manage Immunosuppression and Rejection Episodes](/Tasks/Manage_Immunosuppression_and_Rejection_Episodes) — siblings · Tasks
- [Manage Medication Across a Patient Panel](/Tasks/Manage_Medication_Across_a_Patient_Panel) — siblings · Tasks
- [Manage Pharmacy Accounts](/Tasks/Manage_Pharmacy_Accounts) — siblings · Tasks
- [Manage Post-Transplant Immunosuppression Regimens](/Tasks/Manage_Post-Transplant_Immunosuppression_Regimens) — siblings · Tasks
- [Manage Prescription Refill Requests](/Tasks/Manage_Prescription_Refill_Requests) — siblings · Tasks
- [Manage Prescription and Refill Requests](/Tasks/Manage_Prescription_and_Refill_Requests) — siblings · Tasks
- [Manage Will Call Prescription Bins](/Tasks/Manage_Will_Call_Prescription_Bins) — siblings · Tasks
- [Manage anticoagulation and antimicrobial stewardship](/Tasks/Manage_anticoagulation_and_antimicrobial_stewardship) — siblings · Tasks
- [Manage controlled-substance compliance and recordkeeping](/Tasks/Manage_controlled-substance_compliance_and_recordkeeping) — siblings · Tasks
- [Manage pain and symptom medication](/Tasks/Manage_pain_and_symptom_medication) — siblings · Tasks
- [Manage pharmacy customer relationships](/Tasks/Manage_pharmacy_customer_relationships) — siblings · Tasks
- [Medication Management Followup](/Tasks/Medication_Management_Followup) — siblings · Tasks
- [Monitor Controlled Substance Prescribing](/Tasks/Monitor_Controlled_Substance_Prescribing) — siblings · Tasks
- [Monitor Prescription Fill Status](/Tasks/Monitor_Prescription_Fill_Status) — siblings · Tasks
- [Narcotic Dispensing](/Tasks/Narcotic_Dispensing) — siblings · Tasks
- [Notify Clinical Staff of Authorization Outcomes](/Tasks/Notify_Clinical_Staff_of_Authorization_Outcomes) — siblings · Tasks
- [Notify Pharmacy Of Compounding Start](/Tasks/Notify_Pharmacy_Of_Compounding_Start) — siblings · Tasks
- [Optimize Medication Therapy for Service Patients](/Tasks/Optimize_Medication_Therapy_for_Service_Patients) — siblings · Tasks
- [Oversee Medication Management](/Tasks/Oversee_Medication_Management) — siblings · Tasks
- [Oversee Prescription Verification](/Tasks/Oversee_Prescription_Verification) — siblings · Tasks
- [Oversee controlled-substance records and emergency kit replenishment](/Tasks/Oversee_controlled-substance_records_and_emergency_kit_replenishment) — siblings · Tasks
- [Oversee pharmacy technicians' fill and packaging operations](/Tasks/Oversee_pharmacy_technicians'_fill_and_packaging_operations) — siblings · Tasks
- [Pharmacist Verify Filled Order](/Tasks/Pharmacist_Verify_Filled_Order) — siblings · Tasks
- [Prescriber Credential Verification](/Tasks/Prescriber_Credential_Verification) — siblings · Tasks
- [Prescription Transfer Solicitation](/Tasks/Prescription_Transfer_Solicitation) — siblings · Tasks
- [Prescription Verification](/Tasks/Prescription_Verification) — siblings · Tasks
- [Prescription Verification Triage](/Tasks/Prescription_Verification_Triage) — siblings · Tasks
- [Prior Authorization History Review](/Tasks/Prior_Authorization_History_Review) — siblings · Tasks
- [Prior Authorization Review](/Tasks/Prior_Authorization_Review) — siblings · Tasks
- [Process Controlled Substance Records](/Tasks/Process_Controlled_Substance_Records) — siblings · Tasks
- [Process medication returns and cycle-fill batches](/Tasks/Process_medication_returns_and_cycle-fill_batches) — siblings · Tasks
- [Process medication-refill requests](/Tasks/Process_medication-refill_requests) — siblings · Tasks
- [Pull and stage refill orders for technician fill](/Tasks/Pull_and_stage_refill_orders_for_technician_fill) — siblings · Tasks
- [Receive And Intake Prescription](/Tasks/Receive_And_Intake_Prescription) — siblings · Tasks
- [Receive and sort incoming facility refill requests](/Tasks/Receive_and_sort_incoming_facility_refill_requests) — siblings · Tasks
- [Reconcile Prescription Refills](/Tasks/Reconcile_Prescription_Refills) — siblings · Tasks
- [Refill Eligibility Check](/Tasks/Refill_Eligibility_Check) — siblings · Tasks
- [Refill Reminder Outreach](/Tasks/Refill_Reminder_Outreach) — siblings · Tasks
- [Refill and Reconcile Medications](/Tasks/Refill_and_Reconcile_Medications) — siblings · Tasks
- [Resolve Pharmacy System Support Tickets](/Tasks/Resolve_Pharmacy_System_Support_Tickets) — siblings · Tasks
- [Resolve Prescriber and Refill Inquiries](/Tasks/Resolve_Prescriber_and_Refill_Inquiries) — siblings · Tasks
- [Resolve insurance prior-authorization and formulary issues](/Tasks/Resolve_insurance_prior-authorization_and_formulary_issues) — siblings · Tasks
- [Restricted Antimicrobial Approval](/Tasks/Restricted_Antimicrobial_Approval) — siblings · Tasks
- [Return Counterfeit Risk Verdicts To Dispensing Systems](/Tasks/Return_Counterfeit_Risk_Verdicts_To_Dispensing_Systems) — siblings · Tasks
- [Return Undeliverable Prescriptions To Pharmacy](/Tasks/Return_Undeliverable_Prescriptions_To_Pharmacy) — siblings · Tasks
- [Review Inbox Labs And Refill Requests](/Tasks/Review_Inbox_Labs_And_Refill_Requests) — siblings · Tasks
- [Review Labs Before Dispensing High Risk Drugs](/Tasks/Review_Labs_Before_Dispensing_High_Risk_Drugs) — siblings · Tasks
- [Review medication prior authorization requests](/Tasks/Review_medication_prior_authorization_requests) — siblings · Tasks
- [Review prior authorization requests](/Tasks/Review_prior_authorization_requests) — siblings · Tasks
- [Route Central Fill](/Tasks/Route_Central_Fill) — siblings · Tasks
- [Route counseling requests to the pharmacist](/Tasks/Route_counseling_requests_to_the_pharmacist) — siblings · Tasks
- [Screen controlled-substance limits](/Tasks/Screen_controlled-substance_limits) — siblings · Tasks
- [Set formulary tiers and prior-authorization criteria](/Tasks/Set_formulary_tiers_and_prior-authorization_criteria) — siblings · Tasks
- [Stage filled orders for pharmacist final verification](/Tasks/Stage_filled_orders_for_pharmacist_final_verification) — siblings · Tasks
- [Support formulary committee recommendations](/Tasks/Support_formulary_committee_recommendations) — siblings · Tasks
- [Take Home Dose Authorization](/Tasks/Take_Home_Dose_Authorization) — siblings · Tasks
- [Update patient purchase limits](/Tasks/Update_patient_purchase_limits) — siblings · Tasks
- [Verify Drug, Strength, and Count Against the Order](/Tasks/Verify_Drug,_Strength,_and_Count_Against_the_Order) — siblings · Tasks
- [Verify Medication Pickup And Adherence](/Tasks/Verify_Medication_Pickup_And_Adherence) — siblings · Tasks
- [Verify Prescriber Credentials](/Tasks/Verify_Prescriber_Credentials) — siblings · Tasks
- [Verify Prescription Fill](/Tasks/Verify_Prescription_Fill) — siblings · Tasks
- [Verify Prescription Orders](/Tasks/Verify_Prescription_Orders) — siblings · Tasks
- [Verify Serial Numbers Against DSCSA Repositories](/Tasks/Verify_Serial_Numbers_Against_DSCSA_Repositories) — siblings · Tasks
- [Verify Specialty Drug Prescriptions](/Tasks/Verify_Specialty_Drug_Prescriptions) — siblings · Tasks
- [Verify Technician Prepared Medications](/Tasks/Verify_Technician_Prepared_Medications) — siblings · Tasks
- [Verify and Dispense Prescription Medications](/Tasks/Verify_and_Dispense_Prescription_Medications) — siblings · Tasks
- [Verify and approve medication orders](/Tasks/Verify_and_approve_medication_orders) — siblings · Tasks
- [Verify and approve unit-dose and blister-pack dispensing](/Tasks/Verify_and_approve_unit-dose_and_blister-pack_dispensing) — siblings · Tasks
- [Verify filled prescriptions against the original physician order](/Tasks/Verify_filled_prescriptions_against_the_original_physician_order) — siblings · Tasks
- [Verify prescription authority](/Tasks/Verify_prescription_authority) — siblings · Tasks
- [Verify prescription where required](/Tasks/Verify_prescription_where_required) — siblings · Tasks

### Related (perform)

- [Pharmacy Technician](/JobTypes/Pharmacy_Technician) — perform · JobTypes

### Who does this

- [Pharmacy Aides](/Occupations/Pharmacy_Aides) — performs · Occupations

### Automated by

- [Verify Insurance Eligibility](/Action/Verify_Insurance_Eligibility) — automated by · Action
- [Check Drug Interaction](/Action/Check_Drug_Interaction) — automated by · Action
- [E-Prescribing Network](/Software/E-Prescribing_Network) — automated by · Software
- [Pharmacy Management System](/Software/Pharmacy_Management_System) — automated by · Software
- [Capture Prescription Intake](/Action/Capture_Prescription_Intake) — automated by · Action

### Problems this exposes

- [illegible or incomplete e-scripts require pharmacist callbacks to prescribers before filling](/Problems/illegible_or_incomplete_e-scripts_require_pharmacist_callbacks_to_prescribers_before_filling) — exposes problem · Problems
- [patient allergy/med history reconciliation depends on incomplete profiles across pharmacies](/Problems/patient_allergy%2Fmed_history_reconciliation_depends_on_incomplete_profiles_across_pharmacies) — exposes problem · Problems
- [insurance eligibility and prior-auth checks stall the intake queue at drop-off](/Problems/insurance_eligibility_and_prior-auth_checks_stall_the_intake_queue_at_drop-off) — exposes problem · Problems

### Delivered by

- [Pharmacist](/JobTypes/Pharmacist) — delivered by · JobTypes
- [Pharmacy](/Departments/Pharmacy) — delivered by · Departments