# Accept payment from customers, and make change as necessary.

*/Tasks/Accept_payment_from_customers,_and_make_change_as_necessary.*

Accept payment from customers, and make change as necessary.

## Boundary Of Firm

**Outsourced To**:
- [Payment Processing Provider](/CompanyTypes/Payment_Processing_Provider)
**Automatability**: fully
**Routing Summary**:
- Staffed checkout where a cashier tenders payment and counts change is kept in-house at the front end.
- Card and digital payment authorization is contracted to a payment processing provider.
- Transaction capture and change dispensing run end to end on point of sale and self-checkout systems.
**Delivered By Role**:
- [Cashier](/Tasks/Accept_payment_from_customers,_and_make_change_as_necessary./JobTypes/Cashier)
- [Retail Sales Associate](/Tasks/Accept_payment_from_customers,_and_make_change_as_necessary./JobTypes/Retail_Sales_Associate)
**Asset Specificity**: general
**Automated By Action**:
- [Process Payment Transaction](/Action/Process_Payment_Transaction)
- [Dispense Change](/Action/Dispense_Change)
**Automated By Software**:
- [Point of Sale System](/Software/Point_of_Sale_System)
- [Self Checkout Terminal](/Software/Self_Checkout_Terminal)
**Delivered By Department**:
- [Front End Operations](/Tasks/Accept_payment_from_customers,_and_make_change_as_necessary./Departments/Front_End_Operations)
- [Sales](/Tasks/Accept_payment_from_customers,_and_make_change_as_necessary./Departments/Sales)

## Neighborhood

### Parent

- [Process customer bills or payments.](/Activities/Process_customer_bills_or_payments.) — parent · Activities

### Siblings

- [Total checks, present them to customers, and accept payment for services.](/Tasks/Total_checks,_present_them_to_customers,_and_accept_payment_for_services.) — siblings · Tasks
- [Receive and process customer payments.](/Tasks/Receive_and_process_customer_payments.) — siblings · Tasks
- [Present bills and accept payments.](/Tasks/Present_bills_and_accept_payments.) — siblings · Tasks
- [Accept payments, and make change or write charge slips as necessary.](/Tasks/Accept_payments,_and_make_change_or_write_charge_slips_as_necessary.) — siblings · Tasks
- [Collect money for drinks served.](/Tasks/Collect_money_for_drinks_served.) — siblings · Tasks
- [Collect payments from customers.](/Tasks/Collect_payments_from_customers.) — siblings · Tasks
- [Prepare checks that itemize and total meal costs and sales taxes.](/Tasks/Prepare_checks_that_itemize_and_total_meal_costs_and_sales_taxes.) — siblings · Tasks
- [Compare disputed merchandise with original requisitions and information from invoices and prepare in...](/Tasks/Compare_disputed_merchandise_with_original_requisitions_and_information_from_invoices_and_prepare_in...) — siblings · Tasks
- [Take food and drink orders and receive payment from customers.](/Tasks/Take_food_and_drink_orders_and_receive_payment_from_customers.) — siblings · Tasks
- [Turn in receipts and money received from deliveries.](/Tasks/Turn_in_receipts_and_money_received_from_deliveries.) — siblings · Tasks
- [Administer Billing And Collections Workflow](/Tasks/Administer_Billing_And_Collections_Workflow) — siblings · Tasks
- [Assist Customers with Payment Issues](/Tasks/Assist_Customers_with_Payment_Issues) — siblings · Tasks
- [Bill And Service Accounts](/Tasks/Bill_And_Service_Accounts) — siblings · Tasks
- [Bill and follow up](/Tasks/Bill_and_follow_up) — siblings · Tasks
- [Bill and support customers](/Tasks/Bill_and_support_customers) — siblings · Tasks
- [Bill customer and settle market](/Tasks/Bill_customer_and_settle_market) — siblings · Tasks
- [Bill customer for kilowatt-hours](/Tasks/Bill_customer_for_kilowatt-hours) — siblings · Tasks
- [Bill order and manage receivables](/Tasks/Bill_order_and_manage_receivables) — siblings · Tasks
- [Bill rent and resolve resident requests](/Tasks/Bill_rent_and_resolve_resident_requests) — siblings · Tasks
- [Bill statement and process payment](/Tasks/Bill_statement_and_process_payment) — siblings · Tasks
- [Bill tenants and fuel sales](/Tasks/Bill_tenants_and_fuel_sales) — siblings · Tasks
- [Cash Customer Checks](/Tasks/Cash_Customer_Checks) — siblings · Tasks
- [Handle routine billing and collections](/Tasks/Handle_routine_billing_and_collections) — siblings · Tasks
- [Improve order-to-cash processes](/Tasks/Improve_order-to-cash_processes) — siblings · Tasks
- [Invoice And Process Payment](/Tasks/Invoice_And_Process_Payment) — siblings · Tasks
- [Issue bill and answer service](/Tasks/Issue_bill_and_answer_service) — siblings · Tasks
- [Log Units Cleaned and Bill Customers](/Tasks/Log_Units_Cleaned_and_Bill_Customers) — siblings · Tasks
- [Process Accounts Receivable](/Tasks/Process_Accounts_Receivable) — siblings · Tasks
- [Process Dues and Renewals](/Tasks/Process_Dues_and_Renewals) — siblings · Tasks
- [Process Expenses and Personal Bills](/Tasks/Process_Expenses_and_Personal_Bills) — siblings · Tasks
- [Process Payments and Financing Applications](/Tasks/Process_Payments_and_Financing_Applications) — siblings · Tasks
- [Process Payments and Invoices](/Tasks/Process_Payments_and_Invoices) — siblings · Tasks
- [Process Payments and Set Up Payment Arrangements](/Tasks/Process_Payments_and_Set_Up_Payment_Arrangements) — siblings · Tasks
- [Process Pledges and Payments](/Tasks/Process_Pledges_and_Payments) — siblings · Tasks
- [Process basket payment](/Tasks/Process_basket_payment) — siblings · Tasks
- [Process checkout and billing](/Tasks/Process_checkout_and_billing) — siblings · Tasks
- [Process contributor invoices and payment requests](/Tasks/Process_contributor_invoices_and_payment_requests) — siblings · Tasks
- [Process order and invoice](/Tasks/Process_order_and_invoice) — siblings · Tasks
- [Process payment and billing](/Tasks/Process_payment_and_billing) — siblings · Tasks
- [Process project billings and invoices](/Tasks/Process_project_billings_and_invoices) — siblings · Tasks
- [Receive Bill Or Proposal](/Tasks/Receive_Bill_Or_Proposal) — siblings · Tasks
- [Resolve Billing Disputes at the Counter](/Tasks/Resolve_Billing_Disputes_at_the_Counter) — siblings · Tasks
- [Resolve Billing and Service Inquiries at Point of Sale](/Tasks/Resolve_Billing_and_Service_Inquiries_at_Point_of_Sale) — siblings · Tasks
- [Resolve billing and account questions](/Tasks/Resolve_billing_and_account_questions) — siblings · Tasks
- [Resolve billing and payment questions](/Tasks/Resolve_billing_and_payment_questions) — siblings · Tasks

### Related (perform)

- [Drive-In Carhop](/JobTypes/Drive-In_Carhop) — perform · JobTypes
- [Grocery Store Cashier](/JobTypes/Grocery_Store_Cashier) — perform · JobTypes
- [Hybrid To-Go and Cashier Host](/JobTypes/Hybrid_To-Go_and_Cashier_Host) — perform · JobTypes
- [Ice Cream Scooper](/JobTypes/Ice_Cream_Scooper) — perform · JobTypes
- [Breakfast Diner Server](/JobTypes/Breakfast_Diner_Server) — perform · JobTypes
- [Drive-Thru Window Operator](/JobTypes/Drive-Thru_Window_Operator) — perform · JobTypes
- [Merchandise Street Peddler](/JobTypes/Merchandise_Street_Peddler) — perform · JobTypes

### Who does this

- [Fast Food and Counter Workers](/Occupations/Fast_Food_and_Counter_Workers) — performs · Occupations

### Automated by

- [Process Payment](/Action/Process_Payment) — automated by · Action
- [Self Checkout Terminal](/Software/Self_Checkout_Terminal) — automated by · Software
- [Point of Sale System](/Software/Point_of_Sale_System) — automated by · Software
- [Dispense Change](/Action/Dispense_Change) — automated by · Action

### Problems this exposes

- [till drawer over/short reconciliation at shift close](/Problems/till_drawer_over%2Fshort_reconciliation_at_shift_close) — exposes problem · Problems
- [split-tender and partial-payment handling under time pressure](/Problems/split-tender_and_partial-payment_handling_under_time_pressure) — exposes problem · Problems
- [counterfeit-bill detection at the point of sale](/Problems/counterfeit-bill_detection_at_the_point_of_sale) — exposes problem · Problems

### Outsourced to

- [Payment Processing Provider](/CompanyTypes/Payment_Processing_Provider) — outsourced to · CompanyTypes

### Delivered by

- [Retail Sales Associate](/JobTypes/Retail_Sales_Associate) — delivered by · JobTypes
- [Cashier](/JobTypes/Cashier) — delivered by · JobTypes
- [Sales](/Departments/Sales) — delivered by · Departments
- [Front End Operations](/Departments/Front_End_Operations) — delivered by · Departments