# Automated Provisioning Engine

*/Services/Automated_Provisioning_Engine*

## Service Contract

**Sla**: Provisioning execution completes and returns access confirmation within 15 minutes of receiving an approved request.
**Input**:
- Approved access request payload
- Role-based policy definitions
- Target system connection parameters
**Output**:
- Active user accounts
- Configured resource environments
- Provisioning audit logs
**Sla Basis**: turnaround-time
**Definition**: Accepts approved access or resource requests and creates, configures, and assigns accounts, permissions, or infrastructure components across designated target systems.
**Solves Problem**: [Delayed Access Provisioning](/Problems/Delayed_Access_Provisioning)
**Absorbs Process**: [Identity And Access Provisioning](/Processes/Identity_And_Access_Provisioning)
**Delivery Lenses**:
- human
- services-as-software
**Outcome Contract**: Requested accounts and infrastructure resources are completely provisioned, configured according to specified role policies, and made immediately accessible to the designated user or system.

## Service Function Cascade

**Ai Role**: AI and deterministic code handle the end-to-end execution of cross-system provisioning via API tool loops, escalating to a human IT administrator only when a target system rejects the connection or requires manual fallback.
**Cascade**:
- Kind: Code · Note: Parses incoming request payload and connection parameters. · Step: Ingest Approved Request · Verb: ingest · Realizes: Process Access Requests · Oversight: none
- Kind: Code · Note: Translates requested roles into target-specific permissions. · Step: Map Role Policies · Verb: map · Realizes: Map User Roles · Oversight: none
- Kind: Agentic · Note: Tool loop authenticates and negotiates target system APIs. · Step: Execute Target Provisioning · Verb: provision · Realizes: Provision IT Resources · Oversight: none
- Kind: Code · Note: Confirms accounts are active and correctly permissioned. · Step: Verify System Access · Verb: verify · Realizes: Audit System Access · Oversight: none
- Kind: Generative · Note: IT admin intervenes if a target API rejects the provisioning. · Step: Resolve Provisioning Errors · Verb: resolve · Realizes: Troubleshoot System Errors · Oversight: review-on-exception
- Kind: Code · Note: Records actions, timestamps, and active accounts. · Step: Commit Audit Log · Verb: log · Realizes: Generate Audit Reports · Oversight: none
**Realizes**:
- [Process Access Requests](/Tasks/Process_Access_Requests)
- [Map User Roles](/Tasks/Map_User_Roles)
- [Provision IT Resources](/Tasks/Provision_IT_Resources)
- [Audit System Access](/Tasks/Audit_System_Access)
- [Troubleshoot System Errors](/Tasks/Troubleshoot_System_Errors)
- [Generate Audit Reports](/Tasks/Generate_Audit_Reports)
**Optimizes**:
- [Provisioning Cycle Time](/Metrics/Provisioning_Cycle_Time)
- [Straight-Through Processing Rate](/Metrics/Straight-Through_Processing_Rate)
- [Policy Compliance Rate](/Metrics/Policy_Compliance_Rate)
- [Time To Access](/Metrics/Time_To_Access)

## Service Wrapper Fanout

- [Access Request Agent](/Agents/Access_Request_Agent) — Agent

## Service Representative Offer

**Warranty**: Guarantees complete provisioning execution and access confirmation within 15 minutes of receiving an approved request, with service credits applied for SLA violations.
**Price Band**: ~$0.10 to $2.50 per successful provisioning event depending on target system complexity and integration depth
**Pricing Kind**: UsageMeter
**Deliverables**:
- Active user accounts on target systems
- Configured infrastructure environments
- Time-stamped provisioning audit logs
- Role-based policy enforcement receipts
**Delivery Mode**: Self-serve digital API integration where approved provisioning requests are instantly ingested, processed, and executed autonomously.
**Business Function**: ProvideService
**Agent Checkout Support**:
- agentic-commerce-protocol
- stored-credential

## Service Delivery Cascade Diagram

```mermaid
flowchart TD
A[Code Ingest Approved Request]
B[Code Map Role Policies]
C[Agentic Execute Target Provisioning Access Request Agent]
D[Code Verify System Access]
E[Generative Resolve Provisioning Errors]
F[Code Commit Audit Log]
G[Delivered Provisioned System Access and Audit Report]
A --> B
B --> C
C --> D
D --> E
E --> F
F --> G
```

## Neighborhood

### What it addresses

- [Delayed Access Provisioning](/Problems/Delayed_Access_Provisioning) — addresses · Problems
- [Slow Server Provisioning](/Problems/Slow_Server_Provisioning) — addresses · Problems
- [Slow Resource Provisioning](/Problems/Slow_Resource_Provisioning) — addresses · Problems

### Composed of

- [Access Request Agent](/Agents/Access_Request_Agent) — composes · Agents
- [SDN Configuration API](/Software/SDN_Configuration_API) — composes · Software
- [Cloud Quota API](/Software/Cloud_Quota_API) — composes · Software
- [Compliance Summary LLM](/Software/Compliance_Summary_LLM) — composes · Software
- [Hypervisor Control API](/Software/Hypervisor_Control_API) — composes · Software
- [ITSM Webhook API](/Software/ITSM_Webhook_API) — composes · Software
- [Policy Evaluation API](/Software/Policy_Evaluation_API) — composes · Software
- [Asset Registry API](/Software/Asset_Registry_API) — composes · Software
- [Capacity Webhook API](/Software/Capacity_Webhook_API) — composes · Software
- [IPAM Allocation API](/Software/IPAM_Allocation_API) — composes · Software
- [Provisioning Intake Agent](/Agents/Provisioning_Intake_Agent) — composes · Agents