# Samsara

*/Products/Samsara*

## Product Profile

**How It Flows**: Physical hardware units like telematic gateways and cameras are installed directly onto vehicles and heavy machinery to continuously record operational data. The hardware transmits telemetry via cellular connections to a web-based SaaS platform and driver mobile app, where human dispatchers and safety teams consume the dashboards and alerts.
**Operated By**:
- [Fleet Managers](/Products/Samsara/Occupations/Fleet_Managers)
- [Safety Directors](/Products/Samsara/Occupations/Safety_Directors)
- [Dispatchers](/Products/Samsara/Occupations/Dispatchers)
- [Commercial Drivers](/Products/Samsara/Occupations/Commercial_Drivers)
- [Maintenance Technicians](/Products/Samsara/Occupations/Maintenance_Technicians)
**What It Does**: Samsara aggregates data from vehicle diagnostics, dash cameras, and IoT sensors to track fleet locations, measure driver safety, and log hours of service compliance. It displays this real-time asset telemetry on a centralized dashboard and triggers alerts for harsh driving events, route deviations, and maintenance faults.
**Primary Buyers**:
- [Logistics and Transportation Providers](/Products/Samsara/Customers/Logistics_and_Transportation_Providers)
- [Construction Firms](/Products/Samsara/Customers/Construction_Firms)
- [Field Service Companies](/Products/Samsara/Customers/Field_Service_Companies)
- [Public Works Departments](/Products/Samsara/Customers/Public_Works_Departments)

## Product Biz Step Lifecycle

**Summary**: Samsara hardware units, including telematics gateways and dash cameras, are manufactured, packed, and shipped to fleet operators. Maintenance technicians install the devices directly onto commercial vehicles, where they continuously report asset telemetry and diagnostic data until eventual decommissioning at the end of their operational lifecycle.
**Lifecycle**:
- Verb: commission · Where: Manufacturing Plant · Object: Telematics Gateways and Dash Cameras · Worker: Production Supervisors · Biz Step: Commissioning · Process: Schedule production · Event Type: ObjectEvent · Disposition: Active · Operating Party: Electronic Component Manufacturer · Site Descriptor: Electronics Assembly Facility
- Verb: pack · Where: Warehouse · Object: Telematics Hardware Kits · Worker: Packers and Packagers · Biz Step: Packing · Process: Package product for delivery · Event Type: AggregationEvent · Disposition: ContainerClosed · Operating Party: Packaging and Labeling Services Provider · Site Descriptor: Fulfillment Center
- Verb: ship · Where: Warehouse · Object: Telematics Hardware Kits · Worker: Heavy Truck Drivers · Biz Step: Shipping · Process: Pick, pack, and ship product for delivery · Event Type: ObjectEvent · Disposition: InTransit · Operating Party: Freight Trucking and Third-Party Logistics Provider · Site Descriptor: Distribution Hub
- Verb: receive · Where: Distribution Center · Object: Telematics Hardware Kits · Worker: Laborers and Material Movers · Biz Step: Receiving · Process: Receive, inspect, and store inbound deliveries · Event Type: ObjectEvent · Disposition: Available · Operating Party: Logistics and Transportation Provider · Site Descriptor: Customer Receiving Depot
- Verb: install · Where: Vehicle · Object: Telematics Gateways and Dash Cameras · Worker: Maintenance Technicians · Biz Step: Installing · Process: Install and test equipment · Event Type: ObjectEvent · Disposition: Active · Operating Party: Logistics and Transportation Provider · Site Descriptor: Fleet Maintenance Garage
- Verb: report · Where: Vehicle · Object: Installed Telematics Gateways · Worker: Commercial Drivers · Biz Step: SensorReporting · Process: Monitor fleet operations and track telemetry · Event Type: ObjectEvent · Disposition: Active · Operating Party: Logistics and Transportation Provider · Site Descriptor: Active Commercial Fleet Route
- Verb: decommission · Where: Recycling Center · Object: Obsolete Telematics Gateways · Worker: Recycling and Reclamation Workers · Biz Step: Decommissioning · Process: Dispose of assets · Event Type: ObjectEvent · Disposition: Inactive · Operating Party: Waste Management and Remediation Services Provider · Site Descriptor: E-Waste Processing Facility
**Physical Track**: true