# Manage employee performance

*/Processes/Manage_employee_performance*

Defining individual performance objectives. Review performance in order to provide appraisals. Evaluate the efficiency and effectiveness of the current performance program. Update it regularly.

## Digital Scalar

**Band**: hybrid
**Digital**: 0.65
**Rationale**: The LENS prior for human capital and employee development processes establishes a hybrid baseline (0.4–0.7). The specific tasks in the description—defining objectives, reviewing performance, providing appraisals, and evaluating program efficiency—are heavily document- and data-driven knowledge work, pushing the score toward the high end of the band. However, the inherently interpersonal nature of delivering performance appraisals prevents it from being purely digital.

## Process Profile

**Outcome**: Employee performance is formally appraised, feedback is documented, and new individual objectives are established for the subsequent evaluation cycle.
**Trigger**: The commencement of a new organizational performance cycle or the completion of an employee's initial onboarding period.
**Key Steps**:
- Define individual performance objectives and key results
- Monitor ongoing employee progress and provide continuous feedback
- Conduct formal performance reviews and appraisals
- Document performance ratings and formal appraisal results
- Implement performance improvement plans for underperforming employees
- Evaluate and refine the overarching performance management program
**Measured By**:
- [Appraisal Completion Rate](/Metrics/Appraisal_Completion_Rate)
- [Performance Goal Alignment Ratio](/Metrics/Performance_Goal_Alignment_Ratio)
- [Appraisal Cycle Time](/Metrics/Appraisal_Cycle_Time)
- [Employee Satisfaction With Appraisal Process](/Metrics/Employee_Satisfaction_With_Appraisal_Process)

## Boundary Of Firm

**Outsourced To**:
- [Management Consulting Firm](/CompanyTypes/Management_Consulting_Firm)
- [Human Resources Consultancy](/CompanyTypes/Human_Resources_Consultancy)
**Automatability**: augmented
**Routing Summary**:
- Goal tracking, feedback collection, review-cycle orchestration, and calibration analytics run on a performance management platform.
- Appraisal judgment, coaching conversations, and pay/promotion decisions stay in-house because they carry managerial judgment and employment-law exposure.
- Firms buy the review framework and competency model design from consultancies, then operate it internally.
**Delivered By Role**:
- [Human Resources Business Partner](/Processes/Manage_employee_performance/JobTypes/Human_Resources_Business_Partner)
- [People Manager](/Processes/Manage_employee_performance/JobTypes/People_Manager)
- [Talent Management Specialist](/Processes/Manage_employee_performance/JobTypes/Talent_Management_Specialist)
**Asset Specificity**: specific
**Automated By Action**:
- [Track Goals](/Action/Track_Goals)
- [Collect Feedback](/Action/Collect_Feedback)
- [Calibrate Ratings](/Action/Calibrate_Ratings)
**Automated By Software**:
- [Performance Management Platform](/Software/Performance_Management_Platform)
- [Talent Management Suite](/Software/Talent_Management_Suite)
**Delivered By Department**:
- [Human Resources](/Processes/Manage_employee_performance/Departments/Human_Resources)
- [People Operations](/Processes/Manage_employee_performance/Departments/People_Operations)

## Neighborhood

### Parent

- [Manage employee on-boarding, development, and training](/Processes/Manage_employee_on-boarding,_development,_and_training) — parent · Processes

### Siblings

- [Manage employee orientation and deployment](/Processes/Manage_employee_orientation_and_deployment) — siblings · Processes
- [Manage employee career development](/Processes/Manage_employee_career_development) — siblings · Processes
- [Develop and train employees](/Processes/Develop_and_train_employees) — siblings · Processes
- [Advisor Onboarding and Account Transition](/Processes/Advisor_Onboarding_and_Account_Transition) — siblings · Processes
- [Advisor Onboarding and IATA or CLIA Credential Sponsorship](/Processes/Advisor_Onboarding_and_IATA_or_CLIA_Credential_Sponsorship) — siblings · Processes
- [Agent Coaching And Training](/Processes/Agent_Coaching_And_Training) — siblings · Processes
- [Agent Onboarding And Ramp](/Processes/Agent_Onboarding_And_Ramp) — siblings · Processes
- [Agent Onboarding and Nesting](/Processes/Agent_Onboarding_and_Nesting) — siblings · Processes
- [Agent Onboarding and Program Specific Training](/Processes/Agent_Onboarding_and_Program_Specific_Training) — siblings · Processes
- [Agent Pod Training and Certification](/Processes/Agent_Pod_Training_and_Certification) — siblings · Processes
- [Agent Training](/Processes/Agent_Training) — siblings · Processes
- [Amenity and Clubhouse Operation](/Processes/Amenity_and_Clubhouse_Operation) — siblings · Processes
- [Board-and-Train Program Management](/Processes/Board-and-Train_Program_Management) — siblings · Processes
- [Boarding and Daycare Operations](/Processes/Boarding_and_Daycare_Operations) — siblings · Processes
- [Brand Ambassador Training](/Processes/Brand_Ambassador_Training) — siblings · Processes
- [Coach Certification](/Processes/Coach_Certification) — siblings · Processes
- [Coach For Performance](/Processes/Coach_For_Performance) — siblings · Processes
- [Coach Frontline Teams](/Processes/Coach_Frontline_Teams) — siblings · Processes
- [Coach Hiring Training and Caseload Management](/Processes/Coach_Hiring_Training_and_Caseload_Management) — siblings · Processes
- [Coach New Hires](/Processes/Coach_New_Hires) — siblings · Processes
- [Coach Training and Certification](/Processes/Coach_Training_and_Certification) — siblings · Processes
- [Coach Training and Supervision](/Processes/Coach_Training_and_Supervision) — siblings · Processes
- [Coaching](/Processes/Coaching) — siblings · Processes
- [Coaching First Sales Hire Onboarding](/Processes/Coaching_First_Sales_Hire_Onboarding) — siblings · Processes
- [Coaching Frontline Leaders](/Processes/Coaching_Frontline_Leaders) — siblings · Processes
- [Coaching Staff Management](/Processes/Coaching_Staff_Management) — siblings · Processes
- [Combat personnel training](/Processes/Combat_personnel_training) — siblings · Processes
- [Conduct Boxing Training](/Processes/Conduct_Boxing_Training) — siblings · Processes
- [Conduct Crew Training Drills](/Processes/Conduct_Crew_Training_Drills) — siblings · Processes
- [Conduct Field Training Programs](/Processes/Conduct_Field_Training_Programs) — siblings · Processes
- [Conduct Pilot Training](/Processes/Conduct_Pilot_Training) — siblings · Processes
- [Crew Sourcing and Training Oversight](/Processes/Crew_Sourcing_and_Training_Oversight) — siblings · Processes
- [Crew Training](/Processes/Crew_Training) — siblings · Processes
- [Crew Training and Certification](/Processes/Crew_Training_and_Certification) — siblings · Processes
- [Cross-train engineers across client accounts](/Processes/Cross-train_engineers_across_client_accounts) — siblings · Processes
- [Dedicated Client Team Staffing and Training](/Processes/Dedicated_Client_Team_Staffing_and_Training) — siblings · Processes
- [Deliver Academy and Recruit Training](/Processes/Deliver_Academy_and_Recruit_Training) — siblings · Processes
- [Designer Onboarding and Portfolio Curation](/Processes/Designer_Onboarding_and_Portfolio_Curation) — siblings · Processes
- [Develop Finance and Accounting Staff](/Processes/Develop_Finance_and_Accounting_Staff) — siblings · Processes
- [Develop and Coach Site Leaders](/Processes/Develop_and_Coach_Site_Leaders) — siblings · Processes
- [Dog Training](/Processes/Dog_Training) — siblings · Processes
- [Drill Instructor Cadre Management](/Processes/Drill_Instructor_Cadre_Management) — siblings · Processes
- [First Partner Cohort Onboarding](/Processes/First_Partner_Cohort_Onboarding) — siblings · Processes
- [Franchisee Instructor Certification](/Processes/Franchisee_Instructor_Certification) — siblings · Processes
- [Franchisee Training](/Processes/Franchisee_Training) — siblings · Processes
- [Franchisee Training and Certification](/Processes/Franchisee_Training_and_Certification) — siblings · Processes
- [Franchisee Training and Support](/Processes/Franchisee_Training_and_Support) — siblings · Processes
- [Group Class Coaching](/Processes/Group_Class_Coaching) — siblings · Processes
- [Instructor Coaching](/Processes/Instructor_Coaching) — siblings · Processes
- [Instructor Coaching and Certification](/Processes/Instructor_Coaching_and_Certification) — siblings · Processes
- [Instructor Staffing](/Processes/Instructor_Staffing) — siblings · Processes
- [Instructor Staffing and Training](/Processes/Instructor_Staffing_and_Training) — siblings · Processes
- [Leader onboarding](/Processes/Leader_onboarding) — siblings · Processes
- [Manage Director Onboarding and Education](/Processes/Manage_Director_Onboarding_and_Education) — siblings · Processes
- [Manager Enablement](/Processes/Manager_Enablement) — siblings · Processes
- [Manager Enablement Training](/Processes/Manager_Enablement_Training) — siblings · Processes
- [Manager Feedback Training Delivery](/Processes/Manager_Feedback_Training_Delivery) — siblings · Processes
- [Member Education and Training](/Processes/Member_Education_and_Training) — siblings · Processes
- [Member Fundamentals Onboarding](/Processes/Member_Fundamentals_Onboarding) — siblings · Processes
- [Ministerial Workforce Training](/Processes/Ministerial_Workforce_Training) — siblings · Processes
- [Officer Talent Development](/Processes/Officer_Talent_Development) — siblings · Processes
- [On-Air Talent Management](/Processes/On-Air_Talent_Management) — siblings · Processes
- [On-Site Compliance Training Delivery](/Processes/On-Site_Compliance_Training_Delivery) — siblings · Processes
- [On-the-Job Coaching](/Processes/On-the-Job_Coaching) — siblings · Processes
- [Onboard Gaming Floor Operations](/Processes/Onboard_Gaming_Floor_Operations) — siblings · Processes
- [Onboard Guest Experience Programming](/Processes/Onboard_Guest_Experience_Programming) — siblings · Processes
- [Onboard Hospitality Management](/Processes/Onboard_Hospitality_Management) — siblings · Processes
- [Onboard Innovation Project Teams](/Processes/Onboard_Innovation_Project_Teams) — siblings · Processes
- [Onboard Personnel](/Processes/Onboard_Personnel) — siblings · Processes
- [Onboard and Train Bench Staff](/Processes/Onboard_and_Train_Bench_Staff) — siblings · Processes
- [Onboarding Program Design and Playbook Authoring](/Processes/Onboarding_Program_Design_and_Playbook_Authoring) — siblings · Processes
- [Owner Coaching Cadence Management](/Processes/Owner_Coaching_Cadence_Management) — siblings · Processes
- [Owner Training Coordination](/Processes/Owner_Training_Coordination) — siblings · Processes
- [Owner Training Verification](/Processes/Owner_Training_Verification) — siblings · Processes
- [Pilot Training and Apprenticeship](/Processes/Pilot_Training_and_Apprenticeship) — siblings · Processes
- [Player Development Operations](/Processes/Player_Development_Operations) — siblings · Processes
- [Pre-Ride Rider Training and Waiver Collection](/Processes/Pre-Ride_Rider_Training_and_Waiver_Collection) — siblings · Processes
- [Pre-Season Crew Onboarding](/Processes/Pre-Season_Crew_Onboarding) — siblings · Processes
- [Property Staff Training](/Processes/Property_Staff_Training) — siblings · Processes
- [Rep Onboarding and Script Calibration](/Processes/Rep_Onboarding_and_Script_Calibration) — siblings · Processes
- [Run Recurrent and In-Service Training](/Processes/Run_Recurrent_and_In-Service_Training) — siblings · Processes
- [Running Partner Onboarding Bootcamps](/Processes/Running_Partner_Onboarding_Bootcamps) — siblings · Processes
- [Small Group Onboarding](/Processes/Small_Group_Onboarding) — siblings · Processes
- [Staff Roster Update](/Processes/Staff_Roster_Update) — siblings · Processes
- [Student Staff Turnover Onboarding](/Processes/Student_Staff_Turnover_Onboarding) — siblings · Processes
- [Stylist Apprenticeship and Education Ladder](/Processes/Stylist_Apprenticeship_and_Education_Ladder) — siblings · Processes
- [Support Staff Training and Coaching](/Processes/Support_Staff_Training_and_Coaching) — siblings · Processes
- [Talent Development](/Processes/Talent_Development) — siblings · Processes
- [Team Building Facilitation](/Processes/Team_Building_Facilitation) — siblings · Processes
- [Team Captain Onboarding](/Processes/Team_Captain_Onboarding) — siblings · Processes
- [Touring Certification and Dealer Training](/Processes/Touring_Certification_and_Dealer_Training) — siblings · Processes
- [Train Butchery Staff](/Processes/Train_Butchery_Staff) — siblings · Processes
- [Train Investigators on Proposal Requirements](/Processes/Train_Investigators_on_Proposal_Requirements) — siblings · Processes
- [Train Staff On Code Requirements](/Processes/Train_Staff_On_Code_Requirements) — siblings · Processes
- [Train Staff in Improvement Methods](/Processes/Train_Staff_in_Improvement_Methods) — siblings · Processes
- [Train field technicians](/Processes/Train_field_technicians) — siblings · Processes
- [Trainer Client Engagement](/Processes/Trainer_Client_Engagement) — siblings · Processes
- [Training Facility Rental](/Processes/Training_Facility_Rental) — siblings · Processes
- [Training Plan Kickoff](/Processes/Training_Plan_Kickoff) — siblings · Processes
- [Training and Competency Verification](/Processes/Training_and_Competency_Verification) — siblings · Processes
- [Training and Handling](/Processes/Training_and_Handling) — siblings · Processes
- [Training client teams](/Processes/Training_client_teams) — siblings · Processes
- [Training client teams on the automation platform](/Processes/Training_client_teams_on_the_automation_platform) — siblings · Processes
- [Training graduate students](/Processes/Training_graduate_students) — siblings · Processes
- [Volunteer Training](/Processes/Volunteer_Training) — siblings · Processes
- [Workforce and Vocational Training](/Processes/Workforce_and_Vocational_Training) — siblings · Processes

### Children

- [Define employee performance objectives](/Processes/Define_employee_performance_objectives) — children · Processes
- [Evaluate and review performance program](/Processes/Evaluate_and_review_performance_program) — children · Processes
- [Review employee performance](/Processes/Review_employee_performance) — children · Processes

### Related (optimizes)

- [Systems cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost](/Metrics/Systems_cost_to_perform_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations"_as_a_percentage_of_total_process_cost) — optimizes · Metrics
- [Number of FTEs that perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" per $1 billion revenue](/Metrics/Number_of_FTEs_that_perform_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations"_per_$1_billion_revenue) — optimizes · Metrics
- [Number of business entity employees per FTE that performs the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations"](/Metrics/Number_of_business_entity_employees_per_FTE_that_performs_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations") — optimizes · Metrics
- [Other cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost](/Metrics/Other_cost_to_perform_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations"_as_a_percentage_of_total_process_cost) — optimizes · Metrics
- [Outsourced cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost](/Metrics/Outsourced_cost_to_perform_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations"_as_a_percentage_of_total_process_cost) — optimizes · Metrics
- [Number of business entity employees per FTE that performs the process group "develop and counsel employees"](/Metrics/Number_of_business_entity_employees_per_FTE_that_performs_the_process_group_"develop_and_counsel_employees") — optimizes · Metrics
- [Number of FTEs that perform the process "manage employee performance" per $1 billion revenue](/Metrics/Number_of_FTEs_that_perform_the_process_"manage_employee_performance"_per_$1_billion_revenue) — optimizes · Metrics
- [Total cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" per $1,000 revenue](/Metrics/Total_cost_to_perform_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations"_per_$1,000_revenue) — optimizes · Metrics
- [Total cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" per business entity employee](/Metrics/Total_cost_to_perform_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations"_per_business_entity_employee) — optimizes · Metrics
- [Personnel cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" per business entity employee](/Metrics/Personnel_cost_to_perform_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations"_per_business_entity_employee) — optimizes · Metrics
- [Total cost to perform the process "manage employee performance" as a percentage of the total cost to perform the process group "develop and counsel employees"](/Metrics/Total_cost_to_perform_the_process_"manage_employee_performance"_as_a_percentage_of_the_total_cost_to_perform_the_process_group_"develop_and_counsel_employees") — optimizes · Metrics
- [Total cost to perform the process "manage employee performance" as a percentage of total cost to perform the process group "manage employee on-boarding, development, and training"](/Metrics/Total_cost_to_perform_the_process_"manage_employee_performance"_as_a_percentage_of_total_cost_to_perform_the_process_group_"manage_employee_on-boarding,_development,_and_training") — optimizes · Metrics
- [Total cost to perform the process "manage employee performance" per $1,000 revenue](/Metrics/Total_cost_to_perform_the_process_"manage_employee_performance"_per_$1,000_revenue) — optimizes · Metrics
- [Total cost to perform the process "manage employee performance" per business entity FTE](/Metrics/Total_cost_to_perform_the_process_"manage_employee_performance"_per_business_entity_FTE) — optimizes · Metrics
- [Total cost to perform the process "manage employee performance" per business entity employee](/Metrics/Total_cost_to_perform_the_process_"manage_employee_performance"_per_business_entity_employee) — optimizes · Metrics
- [Percentage of operational workers/office staff that receive a formal performance review](/Metrics/Percentage_of_operational_workers%2Foffice_staff_that_receive_a_formal_performance_review) — optimizes · Metrics

### Who runs this

- [School Administration](/Departments/School_Administration) — runs · Departments
- [Network Management](/Departments/Network_Management) — runs · Departments

### Related (signature process)

- [Regional and Divisional Headquarters](/CompanyTypes/Regional_and_Divisional_Headquarters) — signature process · CompanyTypes
- [Talent Management Provider](/CompanyTypes/Talent_Management_Provider) — signature process · CompanyTypes

### Industries where this operates

- [Cut and Sew Apparel Manufacturing](/Industries/Cut_and_Sew_Apparel_Manufacturing) — operates in · Industries
- [Automobile and Light Duty Motor Vehicle Manufacturing](/Industries/Automobile_and_Light_Duty_Motor_Vehicle_Manufacturing) — operates in · Industries
- [Building Construction](/Industries/Building_Construction) — operates in · Industries
- [K-12 Education](/Industries/K-12_Education) — operates in · Industries
- [Food And Beverage Manufacturing](/Industries/Food_And_Beverage_Manufacturing) — operates in · Industries
- [Truck Body and Trailer Manufacturing](/Industries/Truck_Body_and_Trailer_Manufacturing) — operates in · Industries
- [Automotive Parts Manufacturing](/Industries/Automotive_Parts_Manufacturing) — operates in · Industries
- [Audio And Video Equipment Manufacturing](/Industries/Audio_And_Video_Equipment_Manufacturing) — operates in · Industries
- [Ship Building and Repairing](/Industries/Ship_Building_and_Repairing) — operates in · Industries
- [Direct Life, Health, and Medical Insurance Carriers](/Industries/Direct_Life,_Health,_and_Medical_Insurance_Carriers) — operates in · Industries
- [All Other Schools and Instruction](/Industries/All_Other_Schools_and_Instruction) — operates in · Industries
- [Direct Insurance (except Life, Health, and Medical) Carriers](/Industries/Direct_Insurance_(except_Life,_Health,_and_Medical)_Carriers) — operates in · Industries
- [Textile Industry](/Industries/Textile_Industry) — operates in · Industries
- [Motor Vehicle Dealers](/Industries/Motor_Vehicle_Dealers) — operates in · Industries
- [Chemical Industry](/Industries/Chemical_Industry) — operates in · Industries
- [Hospitals and Health Care Facilities](/Industries/Hospitals_and_Health_Care_Facilities) — operates in · Industries
- [Technical and Trade Schools](/Industries/Technical_and_Trade_Schools) — operates in · Industries
- [Nursing and Residential Care Facilities](/Industries/Nursing_and_Residential_Care_Facilities) — operates in · Industries
- [Oil and Gas Extraction](/Industries/Oil_and_Gas_Extraction) — operates in · Industries
- [Other Motor Vehicle Dealers](/Industries/Other_Motor_Vehicle_Dealers) — operates in · Industries
- [Other Services (except Public Administration)](/Industries/Other_Services_(except_Public_Administration)) — operates in · Industries
- [Other Transportation Equipment Manufacturing](/Industries/Other_Transportation_Equipment_Manufacturing) — operates in · Industries
- [Paper Manufacturing](/Industries/Paper_Manufacturing) — operates in · Industries
- [Petroleum Refineries](/Industries/Petroleum_Refineries) — operates in · Industries
- [Petroleum and Petroleum Products Merchant Wholesalers](/Industries/Petroleum_and_Petroleum_Products_Merchant_Wholesalers) — operates in · Industries
- [Pharmaceutical and Medicine Manufacturing](/Industries/Pharmaceutical_and_Medicine_Manufacturing) — operates in · Industries
- [Professional, Scientific, and Technical Services](/Industries/Professional,_Scientific,_and_Technical_Services) — operates in · Industries
- [Public Administration](/Industries/Public_Administration) — operates in · Industries
- [Radio and Television Broadcasting Stations](/Industries/Radio_and_Television_Broadcasting_Stations) — operates in · Industries
- [Real Estate and Rental and Leasing](/Industries/Real_Estate_and_Rental_and_Leasing) — operates in · Industries
- [Retail Trade](/Industries/Retail_Trade) — operates in · Industries
- [Scheduled Air Transportation](/Industries/Scheduled_Air_Transportation) — operates in · Industries
- [Scientific Research and Development Services](/Industries/Scientific_Research_and_Development_Services) — operates in · Industries
- [Semiconductor and Other Electronic Component Manufacturing](/Industries/Semiconductor_and_Other_Electronic_Component_Manufacturing) — operates in · Industries
- [Support Activities for Mining](/Industries/Support_Activities_for_Mining) — operates in · Industries
- [Textile Product Mills](/Industries/Textile_Product_Mills) — operates in · Industries
- [Transportation and Warehousing](/Industries/Transportation_and_Warehousing) — operates in · Industries
- [Utilities](/Industries/Utilities) — operates in · Industries
- [Wholesale Trade](/Industries/Wholesale_Trade) — operates in · Industries
- [Accommodation and Food Services](/Industries/Accommodation_and_Food_Services) — operates in · Industries
- [Activities Related to Credit Intermediation](/Industries/Activities_Related_to_Credit_Intermediation) — operates in · Industries
- [Administrative and Support and Waste Management and Remediation Services](/Industries/Administrative_and_Support_and_Waste_Management_and_Remediation_Services) — operates in · Industries
- [Aerospace Product and Parts Manufacturing](/Industries/Aerospace_Product_and_Parts_Manufacturing) — operates in · Industries
- [Agriculture, Forestry, Fishing and Hunting](/Industries/Agriculture,_Forestry,_Fishing_and_Hunting) — operates in · Industries
- [Ambulatory Health Care Services](/Industries/Ambulatory_Health_Care_Services) — operates in · Industries
- [Arts, Entertainment, and Recreation](/Industries/Arts,_Entertainment,_and_Recreation) — operates in · Industries
- [Automotive Parts, Accessories, and Tire Retailers](/Industries/Automotive_Parts,_Accessories,_and_Tire_Retailers) — operates in · Industries
- [Beverage and Tobacco Product Manufacturing](/Industries/Beverage_and_Tobacco_Product_Manufacturing) — operates in · Industries
- [Business Schools and Computer and Management Training](/Industries/Business_Schools_and_Computer_and_Management_Training) — operates in · Industries
- [Colleges, Universities, and Professional Schools](/Industries/Colleges,_Universities,_and_Professional_Schools) — operates in · Industries
- [Communications Equipment Manufacturing](/Industries/Communications_Equipment_Manufacturing) — operates in · Industries
- [Computer and Peripheral Equipment Manufacturing](/Industries/Computer_and_Peripheral_Equipment_Manufacturing) — operates in · Industries
- [Depository Credit Intermediation](/Industries/Depository_Credit_Intermediation) — operates in · Industries
- [Educational Services](/Industries/Educational_Services) — operates in · Industries
- [Educational Support Services](/Industries/Educational_Support_Services) — operates in · Industries
- [Electric Power Generation, Transmission and Distribution](/Industries/Electric_Power_Generation,_Transmission_and_Distribution) — operates in · Industries
- [Electronics and Appliance Retailers](/Industries/Electronics_and_Appliance_Retailers) — operates in · Industries
- [Executive, Legislative, and Other General Government Support](/Industries/Executive,_Legislative,_and_Other_General_Government_Support) — operates in · Industries
- [Finance and Insurance](/Industries/Finance_and_Insurance) — operates in · Industries
- [Health Care and Social Assistance](/Industries/Health_Care_and_Social_Assistance) — operates in · Industries
- [Information](/Industries/Information) — operates in · Industries
- [Junior Colleges](/Industries/Junior_Colleges) — operates in · Industries
- [Leather and Allied Product Manufacturing](/Industries/Leather_and_Allied_Product_Manufacturing) — operates in · Industries
- [Management of Companies and Enterprises](/Industries/Management_of_Companies_and_Enterprises) — operates in · Industries
- [Manufacturing](/Industries/Manufacturing) — operates in · Industries
- [Manufacturing and Reproducing Magnetic and Optical Media](/Industries/Manufacturing_and_Reproducing_Magnetic_and_Optical_Media) — operates in · Industries
- [Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers](/Industries/Media_Streaming_Distribution_Services,_Social_Networks,_and_Other_Media_Networks_and_Content_Providers) — operates in · Industries
- [Medical Equipment and Supplies Manufacturing](/Industries/Medical_Equipment_and_Supplies_Manufacturing) — operates in · Industries
- [Medical and Diagnostic Laboratories](/Industries/Medical_and_Diagnostic_Laboratories) — operates in · Industries
- [Mining, Quarrying, and Oil and Gas Extraction](/Industries/Mining,_Quarrying,_and_Oil_and_Gas_Extraction) — operates in · Industries
- [Monetary Authorities-Central Bank](/Industries/Monetary_Authorities-Central_Bank) — operates in · Industries
- [Navigational, Measuring, Electromedical, and Control Instruments Manufacturing](/Industries/Navigational,_Measuring,_Electromedical,_and_Control_Instruments_Manufacturing) — operates in · Industries
- [Nondepository Credit Intermediation](/Industries/Nondepository_Credit_Intermediation) — operates in · Industries

### Automated by

- [Track Goal Progress](/Action/Track_Goal_Progress) — automated by · Action
- [Collect Customer Feedback](/Action/Collect_Customer_Feedback) — automated by · Action
- [Talent Management Suite](/Software/Talent_Management_Suite) — automated by · Software
- [Performance Management Platform](/Software/Performance_Management_Platform) — automated by · Software
- [Calibrate Ratings](/Action/Calibrate_Ratings) — automated by · Action
- [Continuous Feedback Platform](/Software/Continuous_Feedback_Platform) — automated by · Software
- [Performance Management System](/Software/Performance_Management_System) — automated by · Software
- [Generate Calibration Report](/Action/Generate_Calibration_Report) — automated by · Action
- [Aggregate Performance Feedback](/Action/Aggregate_Performance_Feedback) — automated by · Action
- [Schedule Review Cycle](/Action/Schedule_Review_Cycle) — automated by · Action

### Problems this exposes

- [goals set at the start of the cycle go stale and aren't revisited until the year-end review](/Problems/goals_set_at_the_start_of_the_cycle_go_stale_and_aren't_revisited_until_the_year-end_review) — exposes problem · Problems
- [improvement plans aren't tracked to measurable milestones, so PIPs become paperwork](/Problems/improvement_plans_aren't_tracked_to_measurable_milestones,_so_PIPs_become_paperwork) — exposes problem · Problems
- [manager ratings carry recency and leniency bias with no calibration across teams](/Problems/manager_ratings_carry_recency_and_leniency_bias_with_no_calibration_across_teams) — exposes problem · Problems
- [performance signals (output, peer feedback, 1:1 notes) aren't aggregated, so reviews rely on memory](/Problems/performance_signals_(output,_peer_feedback,_1:1_notes)_aren't_aggregated,_so_reviews_rely_on_memory) — exposes problem · Problems

### Outsourced to

- [Human Resources Consultancy](/CompanyTypes/Human_Resources_Consultancy) — outsourced to · CompanyTypes
- [Management Consulting Firm](/CompanyTypes/Management_Consulting_Firm) — outsourced to · CompanyTypes
- [Human Resources Outsourcing Provider](/CompanyTypes/Human_Resources_Outsourcing_Provider) — outsourced to · CompanyTypes
- [HR Consulting Firm](/CompanyTypes/HR_Consulting_Firm) — outsourced to · CompanyTypes

### Delivered by

- [Talent Management Specialist](/JobTypes/Talent_Management_Specialist) — delivered by · JobTypes
- [Human Resources Business Partner](/JobTypes/Human_Resources_Business_Partner) — delivered by · JobTypes
- [Performance Management Specialist](/JobTypes/Performance_Management_Specialist) — delivered by · JobTypes
- [People Manager](/JobTypes/People_Manager) — delivered by · JobTypes
- [HR Business Partner](/JobTypes/HR_Business_Partner) — delivered by · JobTypes
- [People Operations](/Departments/People_Operations) — delivered by · Departments
- [Human Resources](/Departments/Human_Resources) — delivered by · Departments

### Measured by

- [Cycle time in days for the formal performance review process from start to finish for Operational workers/office staff](/Metrics/Cycle_time_in_days_for_the_formal_performance_review_process_from_start_to_finish_for_Operational_workers%2Foffice_staff) — measured by · Metrics
- [Percentage of middle management/specialists that receive a formal performance review](/Metrics/Percentage_of_middle_management%2Fspecialists_that_receive_a_formal_performance_review) — measured by · Metrics
- [Percentage of senior management/executives that receive a formal performance review](/Metrics/Percentage_of_senior_management%2Fexecutives_that_receive_a_formal_performance_review) — measured by · Metrics
- [Cycle time in days for the formal performance review process from start to finish for senior management/executives](/Metrics/Cycle_time_in_days_for_the_formal_performance_review_process_from_start_to_finish_for_senior_management%2Fexecutives) — measured by · Metrics
- [Cycle time in days for the formal performance review process from start to finish for middle management/specialists](/Metrics/Cycle_time_in_days_for_the_formal_performance_review_process_from_start_to_finish_for_middle_management%2Fspecialists) — measured by · Metrics
- [Total cost to perform the process group "develop and counsel employees" per process group FTE](/Metrics/Total_cost_to_perform_the_process_group_"develop_and_counsel_employees"_per_process_group_FTE) — measured by · Metrics
- [Total cost to perform the process group "develop and counsel employees" per business entity employee](/Metrics/Total_cost_to_perform_the_process_group_"develop_and_counsel_employees"_per_business_entity_employee) — measured by · Metrics
- [Total cost to perform the process group "develop and counsel employees" per $1,000 revenue](/Metrics/Total_cost_to_perform_the_process_group_"develop_and_counsel_employees"_per_$1,000_revenue) — measured by · Metrics
- [Total cost to perform the HR function per FTE that performs the process group "develop and counsel employees"](/Metrics/Total_cost_to_perform_the_HR_function_per_FTE_that_performs_the_process_group_"develop_and_counsel_employees") — measured by · Metrics
- [Systems cost to perform the process group "develop and counsel employees" as a percentage of total process group cost](/Metrics/Systems_cost_to_perform_the_process_group_"develop_and_counsel_employees"_as_a_percentage_of_total_process_group_cost) — measured by · Metrics
- [Personnel cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" per $1,000 revenue](/Metrics/Personnel_cost_to_perform_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations"_per_$1,000_revenue) — measured by · Metrics
- [Personnel cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost](/Metrics/Personnel_cost_to_perform_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations"_as_a_percentage_of_total_process_cost) — measured by · Metrics
- [Personnel cost to perform the process group "develop and counsel employees" per business entity employee](/Metrics/Personnel_cost_to_perform_the_process_group_"develop_and_counsel_employees"_per_business_entity_employee) — measured by · Metrics
- [Personnel cost to perform the process group "develop and counsel employees" per $1,000 revenue](/Metrics/Personnel_cost_to_perform_the_process_group_"develop_and_counsel_employees"_per_$1,000_revenue) — measured by · Metrics
- [Personnel cost to perform the process group "develop and counsel employees" as a percentage of total process group cost](/Metrics/Personnel_cost_to_perform_the_process_group_"develop_and_counsel_employees"_as_a_percentage_of_total_process_group_cost) — measured by · Metrics
- [Overhead cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost](/Metrics/Overhead_cost_to_perform_the_processes_"manage_employee_orientation_and_deployment,"_"manage_employee_performance,"_and_"manage_employee_relations"_as_a_percentage_of_total_process_cost) — measured by · Metrics
- [Outsourced cost to perform the process group "develop and counsel employees" as a percentage of total process group cost](/Metrics/Outsourced_cost_to_perform_the_process_group_"develop_and_counsel_employees"_as_a_percentage_of_total_process_group_cost) — measured by · Metrics
- [Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue](/Metrics/Number_of_FTEs_that_perform_the_process_group_"develop_and_counsel_employees"_per_$1_billion_revenue) — measured by · Metrics