# Accept online payments

*/Processes/Accept_online_payments*

## Digital Scalar

**Band**: digital
**Digital**: 0.95
**Rationale**: With no child occupations seeded, the scalar is derived from the process name and its Retail Trade industry context. The act of accepting online payments is fundamentally an automated information transformation task handled via software gateways, APIs, and databases, making this a highly digital workflow.

## Process Profile

**Outcome**: The transaction is authorized, funds are secured for settlement, and the order is released for fulfillment.
**Trigger**: A customer completes online checkout and submits their payment information.
**Key Steps**:
- Receive encrypted payment details via a secure gateway
- Screen transaction data for fraud indicators
- Route authorization request to the payment processor
- Process the authorization response
- Send payment confirmation to the order management system
- Initiate fund capture and bank settlement
**Measured By**:
- [Payment Authorization Rate](/Metrics/Payment_Authorization_Rate)
- [Fraud Chargeback Rate](/Metrics/Fraud_Chargeback_Rate)
- [Cost Per Transaction](/Metrics/Cost_Per_Transaction)
- [Payment Processing Latency](/Metrics/Payment_Processing_Latency)

## Boundary Of Firm

**Outsourced To**:
- [Payment Service Provider](/CompanyTypes/Payment_Service_Provider)
- [Payment Gateway Provider](/CompanyTypes/Payment_Gateway_Provider)
- [Merchant Acquirer](/CompanyTypes/Merchant_Acquirer)
**Automatability**: fully
**Routing Summary**:
- Authorization, validation, and capture of online payments run fully on software through a payment gateway and processing platform.
- Because the work is regulated and commoditized, merchants almost always buy it from a licensed payment service provider or acquirer rather than building it in-house.
- Only treasury reconciliation and dispute oversight are typically retained internally, outside the acceptance step itself.
**Asset Specificity**: general
**Automated By Action**:
- [Authorizing Card Transactions](/Action/Authorizing_Card_Transactions)
- [Validating Payment Details](/Action/Validating_Payment_Details)
- [Capturing Online Payments](/Action/Capturing_Online_Payments)
**Automated By Software**:
- [Payment Gateway](/Software/Payment_Gateway)
- [Payment Processing Platform](/Software/Payment_Processing_Platform)
- [Fraud Detection System](/Software/Fraud_Detection_System)

## Neighborhood

### Parent

- [Retail Trade](/Industries/Retail_Trade) — parent · Industries

### Siblings

- [Manage product master data](/Processes/Manage_product_master_data) — siblings · Processes
- [Conduct mandatory and elective external reviews (legal, regulatory, standards, internal)](/Processes/Conduct_mandatory_and_elective_external_reviews_(legal,_regulatory,_standards,_internal)) — siblings · Processes
- [Build prototypes](/Processes/Build_prototypes) — siblings · Processes
- [Collaborate on design with suppliers and contract manufacturers](/Processes/Collaborate_on_design_with_suppliers_and_contract_manufacturers) — siblings · Processes
- [Perform analysis](/Processes/Perform_analysis) — siblings · Processes
- [Analyze competing organizations, competitive/substitute products](/Processes/Analyze_competing_organizations,_competitive%2Fsubstitute_products) — siblings · Processes
- [Evaluate existing products/brands](/Processes/Evaluate_existing_products%2Fbrands) — siblings · Processes
- [Evaluate channel attributes and partners](/Processes/Evaluate_channel_attributes_and_partners) — siblings · Processes
- [Determine channel fit with target segments](/Processes/Determine_channel_fit_with_target_segments) — siblings · Processes
- [Develop and manage sales and pricing plan](/Processes/Develop_and_manage_sales_and_pricing_plan) — siblings · Processes
- [Define promotional concepts](/Processes/Define_promotional_concepts) — siblings · Processes
- [Develop sourcing plans](/Processes/Develop_sourcing_plans) — siblings · Processes
- [Purchase product](/Processes/Purchase_product) — siblings · Processes
- [Analyze company spend profile](/Processes/Analyze_company_spend_profile) — siblings · Processes
- [Manage inbound product flow](/Processes/Manage_inbound_product_flow) — siblings · Processes
- [Pick, pack, and ship](/Processes/Pick,_pack,_and_ship) — siblings · Processes
- [Track carrier performance](/Processes/Track_carrier_performance) — siblings · Processes
- [Determine lot usage](/Processes/Determine_lot_usage) — siblings · Processes
- [Measure customer satisfaction with customer requests/inquiries handling](/Processes/Measure_customer_satisfaction_with_customer_requests%2Finquiries_handling) — siblings · Processes
- [Gather and solicit post-sale customer feedback on products and services requests/inquiries handling](/Processes/Gather_and_solicit_post-sale_customer_feedback_on_products_and_services_requests%2Finquiries_handling) — siblings · Processes
- [Solicit post-sale customer feedback on ad effectiveness requests/inquiries handling](/Processes/Solicit_post-sale_customer_feedback_on_ad_effectiveness_requests%2Finquiries_handling) — siblings · Processes
- [Analyze product and service satisfaction data and identify improvement opportunities requests/inquiries handling](/Processes/Analyze_product_and_service_satisfaction_data_and_identify_improvement_opportunities_requests%2Finquiries_handling) — siblings · Processes
- [Provide customer feedback to product management on products and services requests/inquiries handling](/Processes/Provide_customer_feedback_to_product_management_on_products_and_services_requests%2Finquiries_handling) — siblings · Processes
- [Plan employee resourcing requirements per unit/organization](/Processes/Plan_employee_resourcing_requirements_per_unit%2Forganization) — siblings · Processes
- [Develop and open job requisitions](/Processes/Develop_and_open_job_requisitions) — siblings · Processes
- [Develop job descriptions](/Processes/Develop_job_descriptions) — siblings · Processes
- [Post requisitions](/Processes/Post_requisitions) — siblings · Processes
- [Modify requisitions](/Processes/Modify_requisitions) — siblings · Processes
- [Analyze category/product positioning and performance](/Processes/Analyze_category%2Fproduct_positioning_and_performance) — siblings · Processes
- [Develop and Manage Customer Experience](/Processes/Develop_and_Manage_Customer_Experience) — siblings · Processes
- [Operate direct channels](/Processes/Operate_direct_channels) — siblings · Processes
- [Develop and manage online experience](/Processes/Develop_and_manage_online_experience) — siblings · Processes
- [Determine online assortment](/Processes/Determine_online_assortment) — siblings · Processes
- [Develop online page layouts](/Processes/Develop_online_page_layouts) — siblings · Processes
- [Develop site layout](/Processes/Develop_site_layout) — siblings · Processes
- [Provide customer self-service](/Processes/Provide_customer_self-service) — siblings · Processes
- [Assess opportunities for self-service](/Processes/Assess_opportunities_for_self-service) — siblings · Processes
- [Develop self-service delivery solutions](/Processes/Develop_self-service_delivery_solutions) — siblings · Processes
- [Assess and improve self-service delivery experience](/Processes/Assess_and_improve_self-service_delivery_experience) — siblings · Processes
- [Manage shopping cart](/Processes/Manage_shopping_cart) — siblings · Processes
- [Track shopping cart adds and deletes](/Processes/Track_shopping_cart_adds_and_deletes) — siblings · Processes
- [Develop business rules to increase conversions](/Processes/Develop_business_rules_to_increase_conversions) — siblings · Processes
- [Monitor performance and adjust rules](/Processes/Monitor_performance_and_adjust_rules) — siblings · Processes
- [Develop and manage catalog](/Processes/Develop_and_manage_catalog) — siblings · Processes
- [Determine catalog assortment](/Processes/Determine_catalog_assortment) — siblings · Processes
- [Develop catalog format and covers](/Processes/Develop_catalog_format_and_covers) — siblings · Processes
- [Develop page layouts](/Processes/Develop_page_layouts) — siblings · Processes
- [Manage printing and distribution](/Processes/Manage_printing_and_distribution) — siblings · Processes
- [Analyze performance (page, etc.)](/Processes/Analyze_performance_(page,_etc.)) — siblings · Processes
- [Develop metrics for on-line and catalog performance](/Processes/Develop_metrics_for_on-line_and_catalog_performance) — siblings · Processes
- [Collect on-line and catalog performance data](/Processes/Collect_on-line_and_catalog_performance_data) — siblings · Processes
- [Manage customer product reviews](/Processes/Manage_customer_product_reviews) — siblings · Processes
- [Solicit customers to provide online reviews](/Processes/Solicit_customers_to_provide_online_reviews) — siblings · Processes
- [Review customer feedback](/Processes/Review_customer_feedback) — siblings · Processes
- [Develop action plan to improve customer satisfaction](/Processes/Develop_action_plan_to_improve_customer_satisfaction) — siblings · Processes
- [Develop and manage retail store channel](/Processes/Develop_and_manage_retail_store_channel) — siblings · Processes
- [Build store format and site plan](/Processes/Build_store_format_and_site_plan) — siblings · Processes
- [Develop store format requirements](/Processes/Develop_store_format_requirements) — siblings · Processes
- [Develop site plan based on overall business strategy](/Processes/Develop_site_plan_based_on_overall_business_strategy) — siblings · Processes
- [Develop store layouts](/Processes/Develop_store_layouts) — siblings · Processes
- [Create floor plans for each store](/Processes/Create_floor_plans_for_each_store) — siblings · Processes
- [Design seasonal layouts (planograms)](/Processes/Design_seasonal_layouts_(planograms)) — siblings · Processes
- [Test store layouts in concept store](/Processes/Test_store_layouts_in_concept_store) — siblings · Processes
- [Assess and adjust store layouts](/Processes/Assess_and_adjust_store_layouts) — siblings · Processes
- [Manage store collaboration](/Processes/Manage_store_collaboration) — siblings · Processes
- [Develop communications plan for store to HQ communication](/Processes/Develop_communications_plan_for_store_to_HQ_communication) — siblings · Processes
- [Act on store feedback](/Processes/Act_on_store_feedback) — siblings · Processes
- [Provide store performance information to the store](/Processes/Provide_store_performance_information_to_the_store) — siblings · Processes
- [Send merchandising execution to stores](/Processes/Send_merchandising_execution_to_stores) — siblings · Processes
- [Develop training programs](/Processes/Develop_training_programs) — siblings · Processes
- [Operate retail store](/Processes/Operate_retail_store) — siblings · Processes
- [Operate customer checkout](/Processes/Operate_customer_checkout) — siblings · Processes
- [Process customer purchases](/Processes/Process_customer_purchases) — siblings · Processes
- [Accept payments](/Processes/Accept_payments) — siblings · Processes
- [Maintain customer checkout area](/Processes/Maintain_customer_checkout_area) — siblings · Processes
- [Operate in-store customer service desk](/Processes/Operate_in-store_customer_service_desk) — siblings · Processes
- [Accept returns](/Processes/Accept_returns) — siblings · Processes
- [Process special orders](/Processes/Process_special_orders) — siblings · Processes
- [Process layaway purchases](/Processes/Process_layaway_purchases) — siblings · Processes
- [Handle special requests](/Processes/Handle_special_requests) — siblings · Processes
- [Handle complaints](/Processes/Handle_complaints) — siblings · Processes
- [Manage store pick-up orders](/Processes/Manage_store_pick-up_orders) — siblings · Processes
- [Provide floor customer service](/Processes/Provide_floor_customer_service) — siblings · Processes
- [Provide product expertise](/Processes/Provide_product_expertise) — siblings · Processes
- [Assist in locating products](/Processes/Assist_in_locating_products) — siblings · Processes
- [Assist in handling products](/Processes/Assist_in_handling_products) — siblings · Processes
- [Enhance customer experience](/Processes/Enhance_customer_experience) — siblings · Processes
- [Provide specialty services](/Processes/Provide_specialty_services) — siblings · Processes
- [Manage store inventory](/Processes/Manage_store_inventory) — siblings · Processes
- [Receive deliveries](/Processes/Receive_deliveries) — siblings · Processes
- [Restock shelves](/Processes/Restock_shelves) — siblings · Processes
- [Monitor and remedy out of stocks](/Processes/Monitor_and_remedy_out_of_stocks) — siblings · Processes
- [Perform cycle counts](/Processes/Perform_cycle_counts) — siblings · Processes
- [Check cross-store inventory](/Processes/Check_cross-store_inventory) — siblings · Processes
- [Respond to cross-store inventory requests](/Processes/Respond_to_cross-store_inventory_requests) — siblings · Processes
- [Reconcile receipts](/Processes/Reconcile_receipts) — siblings · Processes
- [Plan and manage retail store workforce](/Processes/Plan_and_manage_retail_store_workforce) — siblings · Processes
- [Estimate retail store workload](/Processes/Estimate_retail_store_workload) — siblings · Processes
- [Schedule retail store labor](/Processes/Schedule_retail_store_labor) — siblings · Processes
- [Assign tasks](/Processes/Assign_tasks) — siblings · Processes
- [Approve retail store overtime](/Processes/Approve_retail_store_overtime) — siblings · Processes
- [Monitor and adjust labor levels](/Processes/Monitor_and_adjust_labor_levels) — siblings · Processes
- [Execute floor merchandising and promotions](/Processes/Execute_floor_merchandising_and_promotions) — siblings · Processes
- [Arrange floor displays and merchandise](/Processes/Arrange_floor_displays_and_merchandise) — siblings · Processes
- [Maintain shelf tagging](/Processes/Maintain_shelf_tagging) — siblings · Processes
- [Maintain signage](/Processes/Maintain_signage) — siblings · Processes
- [Manage floor fixtures](/Processes/Manage_floor_fixtures) — siblings · Processes
- [Execute floor promotional activities](/Processes/Execute_floor_promotional_activities) — siblings · Processes
- [Analyze and manage store performance](/Processes/Analyze_and_manage_store_performance) — siblings · Processes
- [Review and analyze key metrics and KPIs for store](/Processes/Review_and_analyze_key_metrics_and_KPIs_for_store) — siblings · Processes
- [Develop and implement action plans to improve performance](/Processes/Develop_and_implement_action_plans_to_improve_performance) — siblings · Processes
- [Manage retail story regulatory compliance](/Processes/Manage_retail_story_regulatory_compliance) — siblings · Processes
- [Develop compliance training program](/Processes/Develop_compliance_training_program) — siblings · Processes
- [Monitor compliance with channel-specific regulatory requirements](/Processes/Monitor_compliance_with_channel-specific_regulatory_requirements) — siblings · Processes
- [Report and rectify violations](/Processes/Report_and_rectify_violations) — siblings · Processes
- [Develop and manage omni channel](/Processes/Develop_and_manage_omni_channel) — siblings · Processes
- [Monitor and report events influencing factors (weather, disasters, etc.)](/Processes/Monitor_and_report_events_influencing_factors_(weather,_disasters,_etc.)) — siblings · Processes
- [Prevent loss](/Processes/Prevent_loss) — siblings · Processes
- [Monitor suspicious activity](/Processes/Monitor_suspicious_activity) — siblings · Processes
- [Monitor return merchandise patterns](/Processes/Monitor_return_merchandise_patterns) — siblings · Processes
- [Develop loss-prevention training program](/Processes/Develop_loss-prevention_training_program) — siblings · Processes
- [Assess and remedy potential dangerous conditions](/Processes/Assess_and_remedy_potential_dangerous_conditions) — siblings · Processes
- [Develop and manage operations policy and procedures](/Processes/Develop_and_manage_operations_policy_and_procedures) — siblings · Processes
- [Develop store operating procedures](/Processes/Develop_store_operating_procedures) — siblings · Processes
- [Develop procedures for returns](/Processes/Develop_procedures_for_returns) — siblings · Processes
- [Develop procedures for layaway](/Processes/Develop_procedures_for_layaway) — siblings · Processes
- [Develop procedures for special orders](/Processes/Develop_procedures_for_special_orders) — siblings · Processes
- [Develop procedures for store pickup](/Processes/Develop_procedures_for_store_pickup) — siblings · Processes
- [Develop operations policies and procedures training program](/Processes/Develop_operations_policies_and_procedures_training_program) — siblings · Processes
- [Manage customer relationship](/Processes/Manage_customer_relationship) — siblings · Processes
- [Manage omni-channel experience (relationship)](/Processes/Manage_omni-channel_experience_(relationship)) — siblings · Processes
- [Manage omni-channel customer information](/Processes/Manage_omni-channel_customer_information) — siblings · Processes
- [Orchestrate seamless omni-channel experience](/Processes/Orchestrate_seamless_omni-channel_experience) — siblings · Processes
- [Measure and evaluate customer satisfaction](/Processes/Measure_and_evaluate_customer_satisfaction) — siblings · Processes
- [Measure customer satisfaction with ordering experience](/Processes/Measure_customer_satisfaction_with_ordering_experience) — siblings · Processes
- [Maintain customer master data](/Processes/Maintain_customer_master_data) — siblings · Processes
- [Create and manage households](/Processes/Create_and_manage_households) — siblings · Processes
- [Maintain demographic and purchase history information](/Processes/Maintain_demographic_and_purchase_history_information) — siblings · Processes
- [Define customer relationship policies and procedures](/Processes/Define_customer_relationship_policies_and_procedures) — siblings · Processes
- [Develop call center operating procedures](/Processes/Develop_call_center_operating_procedures) — siblings · Processes
- [Develop operating procedures for orders](/Processes/Develop_operating_procedures_for_orders) — siblings · Processes
- [Develop operating procedures for returns](/Processes/Develop_operating_procedures_for_returns) — siblings · Processes
- [Develop operating procedures for complaints](/Processes/Develop_operating_procedures_for_complaints) — siblings · Processes
- [Develop customer scripts for policies](/Processes/Develop_customer_scripts_for_policies) — siblings · Processes
- [Develop training for call center associates](/Processes/Develop_training_for_call_center_associates) — siblings · Processes
- [Market Products and Services](/Processes/Market_Products_and_Services) — siblings · Processes
- [Perform customer and market analysis](/Processes/Perform_customer_and_market_analysis) — siblings · Processes
- [Define and manage customer personas](/Processes/Define_and_manage_customer_personas) — siblings · Processes
- [Track and respond to shopper insight](/Processes/Track_and_respond_to_shopper_insight) — siblings · Processes
- [Track customer site activity](/Processes/Track_customer_site_activity) — siblings · Processes
- [Track customer purchase patterns](/Processes/Track_customer_purchase_patterns) — siblings · Processes
- [Monitor effectiveness and adjust offers](/Processes/Monitor_effectiveness_and_adjust_offers) — siblings · Processes
- [Market to customers](/Processes/Market_to_customers) — siblings · Processes
- [Promote and manage brands](/Processes/Promote_and_manage_brands) — siblings · Processes
- [Define unique brand positioning](/Processes/Define_unique_brand_positioning) — siblings · Processes
- [Determine strategic investment plan (% breakout of build awareness vs customer acquisition and retention, etc.)](/Processes/Determine_strategic_investment_plan_(%25_breakout_of_build_awareness_vs_customer_acquisition_and_retention,_etc.)) — siblings · Processes
- [Develop and manage customer loyalty programs](/Processes/Develop_and_manage_customer_loyalty_programs) — siblings · Processes
- [Define and manage customer loyalty program benefits and events](/Processes/Define_and_manage_customer_loyalty_program_benefits_and_events) — siblings · Processes
- [Merchandise Products and Services](/Processes/Merchandise_Products_and_Services) — siblings · Processes
- [Develop product plan](/Processes/Develop_product_plan) — siblings · Processes
- [Develop category plan](/Processes/Develop_category_plan) — siblings · Processes
- [Forecast category demand by market/channel](/Processes/Forecast_category_demand_by_market%2Fchannel) — siblings · Processes
- [Assign revenue and margin targets to each category](/Processes/Assign_revenue_and_margin_targets_to_each_category) — siblings · Processes
- [Define assortment plan](/Processes/Define_assortment_plan) — siblings · Processes
- [Define cross-sell/up-sell substitutes](/Processes/Define_cross-sell%2Fup-sell_substitutes) — siblings · Processes
- [Develop product plan to meet category goals](/Processes/Develop_product_plan_to_meet_category_goals) — siblings · Processes
- [Develop item assortment plan](/Processes/Develop_item_assortment_plan) — siblings · Processes
- [Negotiate trade agreements with vendors](/Processes/Negotiate_trade_agreements_with_vendors) — siblings · Processes
- [Generate open-to-buy orders](/Processes/Generate_open-to-buy_orders) — siblings · Processes
- [Develop allocation plan](/Processes/Develop_allocation_plan) — siblings · Processes
- [Assess channel and store demand for products and services](/Processes/Assess_channel_and_store_demand_for_products_and_services) — siblings · Processes
- [Develop inventory allocation plan](/Processes/Develop_inventory_allocation_plan) — siblings · Processes
- [Monitor and adjust inventory levels to meet demand](/Processes/Monitor_and_adjust_inventory_levels_to_meet_demand) — siblings · Processes
- [Manage product lifecycle](/Processes/Manage_product_lifecycle) — siblings · Processes
- [Monitor sales and margin performance](/Processes/Monitor_sales_and_margin_performance) — siblings · Processes
- [Manage product development lifecycle](/Processes/Manage_product_development_lifecycle) — siblings · Processes
- [Develop manufacturing outsourcing strategy](/Processes/Develop_manufacturing_outsourcing_strategy) — siblings · Processes
- [Assess manufacturer capabilities vs requirements](/Processes/Assess_manufacturer_capabilities_vs_requirements) — siblings · Processes
- [Assess availability of materials](/Processes/Assess_availability_of_materials) — siblings · Processes
- [Set market penetration targets](/Processes/Set_market_penetration_targets) — siblings · Processes
- [Prepare business case](/Processes/Prepare_business_case) — siblings · Processes
- [Design products](/Processes/Design_products) — siblings · Processes
- [Assess material requirements across product lines](/Processes/Assess_material_requirements_across_product_lines) — siblings · Processes
- [Contract with material suppliers](/Processes/Contract_with_material_suppliers) — siblings · Processes
- [Issue material purchase orders](/Processes/Issue_material_purchase_orders) — siblings · Processes
- [Manage contract with manufacturers](/Processes/Manage_contract_with_manufacturers) — siblings · Processes
- [Establish manufacturer metrics](/Processes/Establish_manufacturer_metrics) — siblings · Processes
- [Contract with manufacturers](/Processes/Contract_with_manufacturers) — siblings · Processes
- [Manage production](/Processes/Manage_production) — siblings · Processes
- [Integrate with demand management](/Processes/Integrate_with_demand_management) — siblings · Processes
- [Manage logistics](/Processes/Manage_logistics) — siblings · Processes
- [Monitor production vs metrics](/Processes/Monitor_production_vs_metrics) — siblings · Processes
- [Provide feedback to manufacturer and adjust contract](/Processes/Provide_feedback_to_manufacturer_and_adjust_contract) — siblings · Processes
- [Monitor quality of product and adjust process](/Processes/Monitor_quality_of_product_and_adjust_process) — siblings · Processes
- [Provide end-to-end supply chain visibility](/Processes/Provide_end-to-end_supply_chain_visibility) — siblings · Processes
- [Source products](/Processes/Source_products) — siblings · Processes
- [Negotiate supplier/vendor trade spend](/Processes/Negotiate_supplier%2Fvendor_trade_spend) — siblings · Processes
- [Manage demand](/Processes/Manage_demand) — siblings · Processes
- [Develop replenishment orders](/Processes/Develop_replenishment_orders) — siblings · Processes
- [Create new item](/Processes/Create_new_item) — siblings · Processes
- [Create item attributes](/Processes/Create_item_attributes) — siblings · Processes
- [Maintain product attributes](/Processes/Maintain_product_attributes) — siblings · Processes
- [Deliver Products](/Processes/Deliver_Products) — siblings · Processes
- [Operate warehouse](/Processes/Operate_warehouse) — siblings · Processes
- [Plan warehouse layout and operations](/Processes/Plan_warehouse_layout_and_operations) — siblings · Processes
- [Plan outbound product flow](/Processes/Plan_outbound_product_flow) — siblings · Processes
- [Plan inventory and replenishment levels](/Processes/Plan_inventory_and_replenishment_levels) — siblings · Processes
- [Track quantity and location of items](/Processes/Track_quantity_and_location_of_items) — siblings · Processes
- [Track and manage lots and serial numbered items](/Processes/Track_and_manage_lots_and_serial_numbered_items) — siblings · Processes
- [Prepare items/products for sale](/Processes/Prepare_items%2Fproducts_for_sale) — siblings · Processes
- [Repackage items into SKUs](/Processes/Repackage_items_into_SKUs) — siblings · Processes
- [Manage loading docks and yard](/Processes/Manage_loading_docks_and_yard) — siblings · Processes
- [Analyze and forecast yard/dock traffic](/Processes/Analyze_and_forecast_yard%2Fdock_traffic) — siblings · Processes
- [Execute yard and dock schedules](/Processes/Execute_yard_and_dock_schedules) — siblings · Processes
- [Adjust schedules](/Processes/Adjust_schedules) — siblings · Processes
- [Analyze product velocities](/Processes/Analyze_product_velocities) — siblings · Processes
- [Develop pick plan/patterns](/Processes/Develop_pick_plan%2Fpatterns) — siblings · Processes
- [Generate pick lists and pick](/Processes/Generate_pick_lists_and_pick) — siblings · Processes
- [Pack orders and apply shipping labels](/Processes/Pack_orders_and_apply_shipping_labels) — siblings · Processes
- [Load trucks](/Processes/Load_trucks) — siblings · Processes
- [Plan and manage workforce](/Processes/Plan_and_manage_workforce) — siblings · Processes
- [Assign and manage tasks](/Processes/Assign_and_manage_tasks) — siblings · Processes
- [Manage transportation and logistics](/Processes/Manage_transportation_and_logistics) — siblings · Processes
- [Define distribution plan](/Processes/Define_distribution_plan) — siblings · Processes
- [Analyze sources and destinations of goods](/Processes/Analyze_sources_and_destinations_of_goods) — siblings · Processes
- [Analyze average and peak goods flows and lead times](/Processes/Analyze_average_and_peak_goods_flows_and_lead_times) — siblings · Processes
- [Identify and assess transportation and storage alternatives](/Processes/Identify_and_assess_transportation_and_storage_alternatives) — siblings · Processes
- [Develop overall distribution plan](/Processes/Develop_overall_distribution_plan) — siblings · Processes
- [Assess performance and adjust plan](/Processes/Assess_performance_and_adjust_plan) — siblings · Processes
- [Plan transportation network](/Processes/Plan_transportation_network) — siblings · Processes
- [Assess current transportation network performance](/Processes/Assess_current_transportation_network_performance) — siblings · Processes
- [Select transportation suppliers](/Processes/Select_transportation_suppliers) — siblings · Processes
- [Negotiate contracts with transportation suppliers](/Processes/Negotiate_contracts_with_transportation_suppliers) — siblings · Processes
- [Define routing policies](/Processes/Define_routing_policies) — siblings · Processes
- [Plan and manage inbound product flow](/Processes/Plan_and_manage_inbound_product_flow) — siblings · Processes
- [Manage imports/exports](/Processes/Manage_imports%2Fexports) — siblings · Processes
- [Understand import/export laws and regulations](/Processes/Understand_import%2Fexport_laws_and_regulations) — siblings · Processes
- [Establish import/export policies and procedures](/Processes/Establish_import%2Fexport_policies_and_procedures) — siblings · Processes
- [Monitor import/export activities for compliance](/Processes/Monitor_import%2Fexport_activities_for_compliance) — siblings · Processes
- [Report and resolve violations](/Processes/Report_and_resolve_violations) — siblings · Processes
- [Plan carriers and routes](/Processes/Plan_carriers_and_routes) — siblings · Processes
- [Contract transportation suppliers](/Processes/Contract_transportation_suppliers) — siblings · Processes
- [Manage enterprise inventory](/Processes/Manage_enterprise_inventory) — siblings · Processes
- [Replenish retail stores](/Processes/Replenish_retail_stores) — siblings · Processes
- [Monitor retail store inventory levels](/Processes/Monitor_retail_store_inventory_levels) — siblings · Processes
- [Generate replenishment orders](/Processes/Generate_replenishment_orders) — siblings · Processes
- [Execute replenishment orders from warehouse](/Processes/Execute_replenishment_orders_from_warehouse) — siblings · Processes
- [Balance enterprise inventory](/Processes/Balance_enterprise_inventory) — siblings · Processes
- [Allocate inventory to stores](/Processes/Allocate_inventory_to_stores) — siblings · Processes
- [Monitor and adjust inventory levels](/Processes/Monitor_and_adjust_inventory_levels) — siblings · Processes
- [Balance inventory to maximize sales](/Processes/Balance_inventory_to_maximize_sales) — siblings · Processes
- [Manage ship from store and store pickup inventory levels](/Processes/Manage_ship_from_store_and_store_pickup_inventory_levels) — siblings · Processes
- [Manage pullbacks from stores](/Processes/Manage_pullbacks_from_stores) — siblings · Processes
- [Replenish fulfillment centers](/Processes/Replenish_fulfillment_centers) — siblings · Processes
- [Monitor enterprise inventory levels](/Processes/Monitor_enterprise_inventory_levels) — siblings · Processes
- [Generate purchase orders](/Processes/Generate_purchase_orders) — siblings · Processes
- [Receive and distribute replenishment orders from suppliers](/Processes/Receive_and_distribute_replenishment_orders_from_suppliers) — siblings · Processes
- [Manage supplier performance](/Processes/Manage_supplier_performance) — siblings · Processes
- [Transfer product cross-dock](/Processes/Transfer_product_cross-dock) — siblings · Processes
- [Manage direct-to-store-delivery](/Processes/Manage_direct-to-store-delivery) — siblings · Processes
- [Optimize backhaul opportunities](/Processes/Optimize_backhaul_opportunities) — siblings · Processes
- [Forecast channel and store demand for products and services](/Processes/Forecast_channel_and_store_demand_for_products_and_services) — siblings · Processes

### Absorbed by

- [Payment gateway services](/Services/Payment_gateway_services) — absorbs · Services

### Problems this exposes

- [drop-ship/marketplace third-party orders need settlement split and remittance to the seller-of-record at capture](/Problems/drop-ship%2Fmarketplace_third-party_orders_need_settlement_split_and_remittance_to_the_seller-of-record_at_capture) — exposes problem · Problems
- [endless-aisle orders rung on in-store associate devices blur CNP-vs-CP chargeback liability for the same retailer](/Problems/endless-aisle_orders_rung_on_in-store_associate_devices_blur_CNP-vs-CP_chargeback_liability_for_the_same_retailer) — exposes problem · Problems
- [loyalty-point and promo-code stacking at online checkout must reconcile against POS markdown rules or margin leaks](/Problems/loyalty-point_and_promo-code_stacking_at_online_checkout_must_reconcile_against_POS_markdown_rules_or_margin_leaks) — exposes problem · Problems
- [BOPIS/ship-from-store auth-holds expire when capture must wait for in-store pick confirmation](/Problems/BOPIS%2Fship-from-store_auth-holds_expire_when_capture_must_wait_for_in-store_pick_confirmation) — exposes problem · Problems
- [online-paid item returned in-store needs tender-matched refund routing across channels](/Problems/online-paid_item_returned_in-store_needs_tender-matched_refund_routing_across_channels) — exposes problem · Problems
- [split tender across gift card, loyalty points, and card at online checkout](/Problems/split_tender_across_gift_card,_loyalty_points,_and_card_at_online_checkout) — exposes problem · Problems
- [chargeback evidence assembly is manual and misses the issuer deadline](/Problems/chargeback_evidence_assembly_is_manual_and_misses_the_issuer_deadline) — exposes problem · Problems
- [PCI-DSS scope creep when card data touches in-house systems](/Problems/PCI-DSS_scope_creep_when_card_data_touches_in-house_systems) — exposes problem · Problems
- [multi-currency settlement and FX spread opacity at checkout](/Problems/multi-currency_settlement_and_FX_spread_opacity_at_checkout) — exposes problem · Problems
- [failed webhook reconciliation leaving orders paid-but-unfulfilled](/Problems/failed_webhook_reconciliation_leaving_orders_paid-but-unfulfilled) — exposes problem · Problems
- [card declines from soft failures not auto-retried with smart retry windows](/Problems/card_declines_from_soft_failures_not_auto-retried_with_smart_retry_windows) — exposes problem · Problems
- [Card Not Present Checkout Authorization And Reconciliation](/Problems/Card_Not_Present_Checkout_Authorization_And_Reconciliation) — exposes problem · Problems
- [Sync Authorizations With Order Fulfillment](/Problems/Sync_Authorizations_With_Order_Fulfillment) — exposes problem · Problems
- [Staff Chargeback Dispute Analysts](/Problems/Staff_Chargeback_Dispute_Analysts) — exposes problem · Problems
- [Reduce Checkout Cart Abandonment](/Problems/Reduce_Checkout_Cart_Abandonment) — exposes problem · Problems
- [Recover Declined Customer Cards](/Problems/Recover_Declined_Customer_Cards) — exposes problem · Problems
- [Reconcile E-Commerce Payment Settlements](/Problems/Reconcile_E-Commerce_Payment_Settlements) — exposes problem · Problems
- [Prevent Card-Not-Present Fraud](/Problems/Prevent_Card-Not-Present_Fraud) — exposes problem · Problems
- [Minimize Payment Processing Fees](/Problems/Minimize_Payment_Processing_Fees) — exposes problem · Problems
- [Deploy Alternative Payment Methods](/Problems/Deploy_Alternative_Payment_Methods) — exposes problem · Problems

### Automated by

- [Fraud Detection System](/Software/Fraud_Detection_System) — automated by · Software
- [Payment Processing Platform](/Software/Payment_Processing_Platform) — automated by · Software
- [Payment Gateway](/Software/Payment_Gateway) — automated by · Software
- [Capturing Online Payments](/Activities/Capturing_Online_Payments) — automated by · Activities
- [Validating Payment Details](/Activities/Validating_Payment_Details) — automated by · Activities
- [Authorizing Card Transactions](/Activities/Authorizing_Card_Transactions) — automated by · Activities

### Outsourced to

- [Merchant Acquirer](/CompanyTypes/Merchant_Acquirer) — outsourced to · CompanyTypes
- [Payment Gateway Provider](/CompanyTypes/Payment_Gateway_Provider) — outsourced to · CompanyTypes
- [Payment Service Provider](/CompanyTypes/Payment_Service_Provider) — outsourced to · CompanyTypes

### Latent gaps

- [Payment Salvage Agent](/Opportunities/Payment_Salvage_Agent) — latent gap · Opportunities
- [AI Chargeback Defense](/Opportunities/AI_Chargeback_Defense) — latent gap · Opportunities
- [Settlement Reconciliation Agent](/Opportunities/Settlement_Reconciliation_Agent) — latent gap · Opportunities
- [Checkout Recovery API](/Opportunities/Checkout_Recovery_API) — latent gap · Opportunities
- [Fraud Triage API](/Opportunities/Fraud_Triage_API) — latent gap · Opportunities