# Trade Support Analyst

*/JobTypes/Trade_Support_Analyst*

## Neighborhood

### Related (delivered by)

- [Post-Trade Confirmation and Allocation](/Processes/Post-Trade_Confirmation_and_Allocation) — delivered by · Processes
- [Handling Trade Lifecycle Exceptions](/Processes/Handling_Trade_Lifecycle_Exceptions) — delivered by · Processes
- [Order Entry and Trade Confirmation Relay](/Processes/Order_Entry_and_Trade_Confirmation_Relay) — delivered by · Processes
- [Enriching Trades With Reporting Identifiers](/Processes/Enriching_Trades_With_Reporting_Identifiers) — delivered by · Processes
- [Trade Data Reconciliation](/Processes/Trade_Data_Reconciliation) — delivered by · Processes
- [Relay buy or sell orders to securities exchanges or to firm trading departments.](/Tasks/Relay_buy_or_sell_orders_to_securities_exchanges_or_to_firm_trading_departments.) — delivered by · Tasks
- [Prepare deal confirmations](/Processes/Prepare_deal_confirmations) — delivered by · Processes
- [Monitor current and forward physical positions](/Processes/Monitor_current_and_forward_physical_positions) — delivered by · Processes
- [Execute bi-lateral and over-the-counter trades](/Processes/Execute_bi-lateral_and_over-the-counter_trades) — delivered by · Processes
- [Document trade](/Processes/Document_trade) — delivered by · Processes
- [Calculate carbon certificate position](/Processes/Calculate_carbon_certificate_position) — delivered by · Processes

### Related (signature role)

- [Trade Processing Outsourcer](/CompanyTypes/Trade_Processing_Outsourcer) — signature role · CompanyTypes
- [Interdealer Broker](/CompanyTypes/Interdealer_Broker) — signature role · CompanyTypes
- [Middle Office Outsourcing Provider](/CompanyTypes/Middle_Office_Outsourcing_Provider) — signature role · CompanyTypes
- [Interdealer Voice Broker](/CompanyTypes/Interdealer_Voice_Broker) — signature role · CompanyTypes

### Related (staff)

- [Trading Operations](/Departments/Trading_Operations) — staff · Departments
- [Middle Office](/Departments/Middle_Office) — staff · Departments
- [Carbon Trading Desk](/Departments/Carbon_Trading_Desk) — staff · Departments
- [Trade Operations](/Departments/Trade_Operations) — staff · Departments

### Required knowledge

- [Order Management System Data Models](/Knowledge/Order_Management_System_Data_Models) — requires knowledge · Knowledge
- [Derivatives Mechanics](/Knowledge/Derivatives_Mechanics) — requires knowledge · Knowledge
- [Trade Lifecycle Processes](/Knowledge/Trade_Lifecycle_Processes) — requires knowledge · Knowledge
- [Settlement Cycles](/Knowledge/Settlement_Cycles) — requires knowledge · Knowledge
- [Financial Instrument Reference Data](/Knowledge/Financial_Instrument_Reference_Data) — requires knowledge · Knowledge
- [Market Data Infrastructure](/Knowledge/Market_Data_Infrastructure) — requires knowledge · Knowledge
- [Order Management Systems](/Knowledge/Order_Management_Systems) — requires knowledge · Knowledge
- [Trade Lifecycle](/Knowledge/Trade_Lifecycle) — requires knowledge · Knowledge
- [Trading Systems](/Knowledge/Trading_Systems) — requires knowledge · Knowledge
- [Financial Instruments](/Knowledge/Financial_Instruments) — requires knowledge · Knowledge

### Engage in

- [Monitor Intraday Position And PnL Feeds For Breaks](/Activities/Monitor_Intraday_Position_And_PnL_Feeds_For_Breaks) — engage in · Activities
- [Book And Amend Trades In The Order Management System](/Activities/Book_And_Amend_Trades_In_The_Order_Management_System) — engage in · Activities
- [Investigate Trade Booking Discrepancies With The Desk](/Activities/Investigate_Trade_Booking_Discrepancies_With_The_Desk) — engage in · Activities
- [Investigate and resolve trade breaks](/Activities/Investigate_and_resolve_trade_breaks) — engage in · Activities
- [Onboard New Instruments And Accounts](/Activities/Onboard_New_Instruments_And_Accounts) — engage in · Activities
- [Triage Trader Support Tickets](/Activities/Triage_Trader_Support_Tickets) — engage in · Activities
- [Troubleshoot Order Management Issues](/Activities/Troubleshoot_Order_Management_Issues) — engage in · Activities
- [Support traders with booking and system issues](/Activities/Support_traders_with_booking_and_system_issues) — engage in · Activities
- [Troubleshoot trading system problems](/Activities/Troubleshoot_trading_system_problems) — engage in · Activities

### Uses software

- [Microsoft Excel](/Software/Microsoft_Excel) — uses software · Software
- [Murex](/Software/Murex) — uses software · Software
- [Bloomberg Terminal](/Software/Bloomberg_Terminal) — uses software · Software
- [FIX Protocol Tools](/Software/FIX_Protocol_Tools) — uses software · Software
- [IT Ticketing System](/Software/IT_Ticketing_System) — uses software · Software
- [Order Management System](/Software/Order_Management_System) — uses software · Software
- [Database Query Tool](/Software/Database_Query_Tool) — uses software · Software
- [Ticketing System](/Software/Ticketing_System) — uses software · Software
- [Trade Booking System](/Software/Trade_Booking_System) — uses software · Software

### Perform

- [Process Trade Lifecycle Events On Derivatives](/Tasks/Process_Trade_Lifecycle_Events_On_Derivatives) — perform · Tasks
- [Produce Start Of Day Position Reports For Traders](/Tasks/Produce_Start_Of_Day_Position_Reports_For_Traders) — perform · Tasks
- [Book And Amend Trades In The Order Management System](/Tasks/Book_And_Amend_Trades_In_The_Order_Management_System) — perform · Tasks
- [Coordinate With Middle Office On Confirmation Issues](/Tasks/Coordinate_With_Middle_Office_On_Confirmation_Issues) — perform · Tasks
- [Monitor Intraday Position And PnL Feeds For Breaks](/Tasks/Monitor_Intraday_Position_And_PnL_Feeds_For_Breaks) — perform · Tasks
- [Configure Trader Workstations](/Tasks/Configure_Trader_Workstations) — perform · Tasks
- [Escalate Platform Outages](/Tasks/Escalate_Platform_Outages) — perform · Tasks
- [Maintain Trading System Reference Data](/Tasks/Maintain_Trading_System_Reference_Data) — perform · Tasks
- [Monitor Market Data Feeds](/Tasks/Monitor_Market_Data_Feeds) — perform · Tasks
- [Onboard New Instruments And Accounts](/Tasks/Onboard_New_Instruments_And_Accounts) — perform · Tasks
- [Triage Trader Support Tickets](/Tasks/Triage_Trader_Support_Tickets) — perform · Tasks
- [Troubleshoot Order Management Issues](/Tasks/Troubleshoot_Order_Management_Issues) — perform · Tasks
- [Escalate and track production issues](/Tasks/Escalate_and_track_production_issues) — perform · Tasks
- [Document support procedures](/Tasks/Document_support_procedures) — perform · Tasks
- [Monitor trade feeds and interfaces](/Tasks/Monitor_trade_feeds_and_interfaces) — perform · Tasks
- [Manage reference and static data](/Tasks/Manage_reference_and_static_data) — perform · Tasks
- [Investigate trade booking discrepancies](/Tasks/Investigate_trade_booking_discrepancies) — perform · Tasks
- [Troubleshoot trading system problems](/Tasks/Troubleshoot_trading_system_problems) — perform · Tasks
- [Support traders with booking and system issues](/Tasks/Support_traders_with_booking_and_system_issues) — perform · Tasks

### Type of

- [Financial Specialists, All Other](/Occupations/Financial_Specialists,_All_Other) — type of · Occupations
- [Computer User Support Specialists](/Occupations/Computer_User_Support_Specialists) — type of · Occupations
- [Brokerage Clerks](/Occupations/Brokerage_Clerks) — type of · Occupations

### Required skills

- [Trade Booking](/Skills/Trade_Booking) — requires skill · Skills
- [Spreadsheet Analysis](/Skills/Spreadsheet_Analysis) — requires skill · Skills
- [Rapid Issue Triage](/Skills/Rapid_Issue_Triage) — requires skill · Skills
- [Front Office Communication](/Skills/Front_Office_Communication) — requires skill · Skills
- [Exception Management](/Skills/Exception_Management) — requires skill · Skills
- [Incident Triage](/Skills/Incident_Triage) — requires skill · Skills
- [Reference Data Maintenance](/Skills/Reference_Data_Maintenance) — requires skill · Skills
- [Trading System Troubleshooting](/Skills/Trading_System_Troubleshooting) — requires skill · Skills
- [User Support Communication](/Skills/User_Support_Communication) — requires skill · Skills
- [Data Management](/Skills/Data_Management) — requires skill · Skills
- [Incident Tracking](/Skills/Incident_Tracking) — requires skill · Skills
- [Issue Troubleshooting](/Skills/Issue_Troubleshooting) — requires skill · Skills
- [Trade Booking Support](/Skills/Trade_Booking_Support) — requires skill · Skills

### Requires ability

- [Selective Attention](/Ability/Selective_Attention) — requires ability · Ability
- [Attention To Detail](/Ability/Attention_To_Detail) — requires ability · Ability
- [Stress Tolerance](/Ability/Stress_Tolerance) — requires ability · Ability
- [Deductive Reasoning](/Ability/Deductive_Reasoning) — requires ability · Ability
- [Problem Sensitivity](/Ability/Problem_Sensitivity) — requires ability · Ability
- [Time Sharing](/Ability/Time_Sharing) — requires ability · Ability

### Problems this exposes

- [tracking and escalating aged fails that trigger CSDR buy-in penalties](/Problems/tracking_and_escalating_aged_fails_that_trigger_CSDR_buy-in_penalties) — exposes problem · Problems
- [chasing unmatched trades in the CTM/Omgeo affirmation queue before the T+1 settlement cutoff](/Problems/chasing_unmatched_trades_in_the_CTM%2FOmgeo_affirmation_queue_before_the_T+1_settlement_cutoff) — exposes problem · Problems
- [reconciling broker confirms against booked trades when allocation splits don't tie to the average price](/Problems/reconciling_broker_confirms_against_booked_trades_when_allocation_splits_don't_tie_to_the_average_price) — exposes problem · Problems
- [manually keying trade amendments into the OMS when the front office books off-system blocks](/Problems/manually_keying_trade_amendments_into_the_OMS_when_the_front_office_books_off-system_blocks) — exposes problem · Problems
- [resolving failed DTC settlements where the break is a counterparty SSI mismatch buried in email](/Problems/resolving_failed_DTC_settlements_where_the_break_is_a_counterparty_SSI_mismatch_buried_in_email) — exposes problem · Problems