# Quality Director

*/JobTypes/Quality_Director*

## Neighborhood

### Related (staff)

- [Quality](/Departments/Quality) — staff · Departments

### Related (delivered by)

- [Plan and deploy the EQMS scope, targets, and goals](/Processes/Plan_and_deploy_the_EQMS_scope,_targets,_and_goals) — delivered by · Processes
- [Develop quality strategy and plans](/Processes/Develop_quality_strategy_and_plans) — delivered by · Processes
- [Define organizational level process improvement programs](/Processes/Define_organizational_level_process_improvement_programs) — delivered by · Processes
- [Define the quality strategy](/Processes/Define_the_quality_strategy) — delivered by · Processes
- [Review recall strategy](/Processes/Review_recall_strategy) — delivered by · Processes

### Perform

- [Set Enterprise Quality Strategy and Objectives](/Tasks/Set_Enterprise_Quality_Strategy_and_Objectives) — perform · Tasks
- [Host Regulatory and Customer Audits](/Tasks/Host_Regulatory_and_Customer_Audits) — perform · Tasks
- [Manage Supplier Quality Programs](/Tasks/Manage_Supplier_Quality_Programs) — perform · Tasks
- [Approve Major Corrective and Preventive Actions](/Tasks/Approve_Major_Corrective_and_Preventive_Actions) — perform · Tasks
- [Authorize Product Holds and Ship Releases](/Tasks/Authorize_Product_Holds_and_Ship_Releases) — perform · Tasks
- [Manage Quality Department Budget and Staffing](/Tasks/Manage_Quality_Department_Budget_and_Staffing) — perform · Tasks
- [Review Cost of Quality and Escape Metrics with Executives](/Tasks/Review_Cost_of_Quality_and_Escape_Metrics_with_Executives) — perform · Tasks
- [Own the Quality Management System and Its Certification](/Tasks/Own_the_Quality_Management_System_and_Its_Certification) — perform · Tasks
- [Represent quality in executive leadership reviews](/Tasks/Represent_quality_in_executive_leadership_reviews) — perform · Tasks
- [Oversee regulatory and customer audit readiness](/Tasks/Oversee_regulatory_and_customer_audit_readiness) — perform · Tasks
- [Set enterprise quality policy and objectives](/Tasks/Set_enterprise_quality_policy_and_objectives) — perform · Tasks
- [Sponsor major corrective action initiatives](/Tasks/Sponsor_major_corrective_action_initiatives) — perform · Tasks
- [Establish supplier quality strategy](/Tasks/Establish_supplier_quality_strategy) — perform · Tasks
- [Drive continuous improvement program governance](/Tasks/Drive_continuous_improvement_program_governance) — perform · Tasks
- [Allocate quality budget and headcount across sites](/Tasks/Allocate_quality_budget_and_headcount_across_sites) — perform · Tasks
- [Approve Corrective Action for Major Nonconformities](/Tasks/Approve_Corrective_Action_for_Major_Nonconformities) — perform · Tasks
- [Chair Management Review Meetings](/Tasks/Chair_Management_Review_Meetings) — perform · Tasks
- [Own Regulatory and Certification Standing](/Tasks/Own_Regulatory_and_Certification_Standing) — perform · Tasks
- [Report Quality Metrics to Executive Leadership](/Tasks/Report_Quality_Metrics_to_Executive_Leadership) — perform · Tasks
- [Set Enterprise Quality Strategy](/Tasks/Set_Enterprise_Quality_Strategy) — perform · Tasks
- [Set Quality Budgets and Headcount](/Tasks/Set_Quality_Budgets_and_Headcount) — perform · Tasks
- [Sponsor Continuous Improvement Programs](/Tasks/Sponsor_Continuous_Improvement_Programs) — perform · Tasks

### Required skills

- [Audit Management](/Skills/Audit_Management) — requires skill · Skills
- [Budgeting](/Skills/Budgeting) — requires skill · Skills
- [Cross Functional Negotiation](/Skills/Cross_Functional_Negotiation) — requires skill · Skills
- [Quality System Leadership](/Skills/Quality_System_Leadership) — requires skill · Skills
- [Root Cause Facilitation](/Skills/Root_Cause_Facilitation) — requires skill · Skills
- [Quality Strategy Development](/Skills/Quality_Strategy_Development) — requires skill · Skills
- [Management Review Facilitation](/Skills/Management_Review_Facilitation) — requires skill · Skills
- [Cross Functional Leadership](/Skills/Cross_Functional_Leadership) — requires skill · Skills
- [Budget Management](/Skills/Budget_Management) — requires skill · Skills
- [Cross-Functional Leadership](/Skills/Cross-Functional_Leadership) — requires skill · Skills
- [Executive Communication](/Skills/Executive_Communication) — requires skill · Skills
- [Quality Program Governance](/Skills/Quality_Program_Governance) — requires skill · Skills
- [Regulatory Strategy](/Skills/Regulatory_Strategy) — requires skill · Skills

### Engage in

- [Own the Quality Management System and Its Certification](/Activities/Own_the_Quality_Management_System_and_Its_Certification) — engage in · Activities
- [Host Customer and Regulatory Audits](/Activities/Host_Customer_and_Regulatory_Audits) — engage in · Activities
- [Authorize Product Holds and Ship Releases](/Activities/Authorize_Product_Holds_and_Ship_Releases) — engage in · Activities
- [Drive continuous improvement program governance](/Activities/Drive_continuous_improvement_program_governance) — engage in · Activities
- [Represent quality in executive leadership reviews](/Activities/Represent_quality_in_executive_leadership_reviews) — engage in · Activities
- [Set enterprise quality policy and objectives](/Activities/Set_enterprise_quality_policy_and_objectives) — engage in · Activities
- [Own Regulatory and Certification Standing](/Activities/Own_Regulatory_and_Certification_Standing) — engage in · Activities
- [Report Quality Metrics to Executive Leadership](/Activities/Report_Quality_Metrics_to_Executive_Leadership) — engage in · Activities
- [Set Enterprise Quality Strategy](/Activities/Set_Enterprise_Quality_Strategy) — engage in · Activities

### Required knowledge

- [ISO 9001 and Sector Quality Standards](/Knowledge/ISO_9001_and_Sector_Quality_Standards) — requires knowledge · Knowledge
- [Risk Management Principles](/Knowledge/Risk_Management_Principles) — requires knowledge · Knowledge
- [Supplier Quality Management](/Knowledge/Supplier_Quality_Management) — requires knowledge · Knowledge
- [Risk Management](/Knowledge/Risk_Management) — requires knowledge · Knowledge
- [Quality Management Standards](/Knowledge/Quality_Management_Standards) — requires knowledge · Knowledge
- [Continuous Improvement](/Knowledge/Continuous_Improvement) — requires knowledge · Knowledge
- [Quality Management Systems](/Knowledge/Quality_Management_Systems) — requires knowledge · Knowledge
- [Cost of Quality Accounting](/Knowledge/Cost_of_Quality_Accounting) — requires knowledge · Knowledge
- [Organizational Risk Management](/Knowledge/Organizational_Risk_Management) — requires knowledge · Knowledge
- [Regulatory Compliance Frameworks](/Knowledge/Regulatory_Compliance_Frameworks) — requires knowledge · Knowledge

### Uses software

- [MasterControl](/Software/MasterControl) — uses software · Software
- [Microsoft Excel](/Software/Microsoft_Excel) — uses software · Software
- [Power BI](/Software/Power_BI) — uses software · Software
- [SAP Quality Management](/Software/SAP_Quality_Management) — uses software · Software
- [ETQ Reliance](/Software/ETQ_Reliance) — uses software · Software
- [Enterprise Resource Planning Software](/Software/Enterprise_Resource_Planning_Software) — uses software · Software
- [Quality Management System Software](/Software/Quality_Management_System_Software) — uses software · Software
- [Business Intelligence Software](/Software/Business_Intelligence_Software) — uses software · Software
- [Audit Management Software](/Software/Audit_Management_Software) — uses software · Software
- [Business Intelligence Dashboards](/Software/Business_Intelligence_Dashboards) — uses software · Software
- [Document Control System](/Software/Document_Control_System) — uses software · Software
- [Enterprise Quality Management System](/Software/Enterprise_Quality_Management_System) — uses software · Software

### Requires ability

- [Oral Expression](/Ability/Oral_Expression) — requires ability · Ability
- [Systems Evaluation](/Ability/Systems_Evaluation) — requires ability · Ability
- [Problem Sensitivity](/Ability/Problem_Sensitivity) — requires ability · Ability
- [Deductive Reasoning](/Ability/Deductive_Reasoning) — requires ability · Ability
- [Judgment and Decision Making](/Ability/Judgment_and_Decision_Making) — requires ability · Ability

### Type of

- [General and Operations Managers](/Occupations/General_and_Operations_Managers) — type of · Occupations
- [Industrial Production Managers](/Occupations/Industrial_Production_Managers) — type of · Occupations

### Problems this exposes

- [supplier nonconformance trends reconstructed by hand from disparate SCAR logs](/Problems/supplier_nonconformance_trends_reconstructed_by_hand_from_disparate_SCAR_logs) — exposes problem · Problems
- [cost-of-quality rollups rebuilt manually from scrap, rework, and warranty data each quarter](/Problems/cost-of-quality_rollups_rebuilt_manually_from_scrap,_rework,_and_warranty_data_each_quarter) — exposes problem · Problems
- [change-control sign-offs bottleneck on the director's personal review queue](/Problems/change-control_sign-offs_bottleneck_on_the_director's_personal_review_queue) — exposes problem · Problems
- [audit-readiness gaps surface only during the audit because QMS records aren't continuously checked](/Problems/audit-readiness_gaps_surface_only_during_the_audit_because_QMS_records_aren't_continuously_checked) — exposes problem · Problems
- [CAPA effectiveness reviews stall waiting on evidence scattered across plants](/Problems/CAPA_effectiveness_reviews_stall_waiting_on_evidence_scattered_across_plants) — exposes problem · Problems