# Performance Management Analyst

*/JobTypes/Performance_Management_Analyst*

## Neighborhood

### Related (delivered by)

- [Set Citywide Service Standards](/Processes/Set_Citywide_Service_Standards) — delivered by · Processes
- [Improve Resident Services](/Processes/Improve_Resident_Services) — delivered by · Processes
- [Conducting Performance Stat Reviews](/Processes/Conducting_Performance_Stat_Reviews) — delivered by · Processes
- [Develop measures](/Processes/Develop_measures) — delivered by · Processes
- [Establish constituent management measures](/Processes/Establish_constituent_management_measures) — delivered by · Processes
- [Identify and refine performance indicators](/Processes/Identify_and_refine_performance_indicators) — delivered by · Processes
- [Establish appropriate performance indicators (metrics)](/Processes/Establish_appropriate_performance_indicators_(metrics)) — delivered by · Processes
- [Evaluate performance of city services against benchmark communities or standards](/Processes/Evaluate_performance_of_city_services_against_benchmark_communities_or_standards) — delivered by · Processes
- [Develop risk mitigation and management strategy and integrate with existing performance management processes](/Processes/Develop_risk_mitigation_and_management_strategy_and_integrate_with_existing_performance_management_processes) — delivered by · Processes
- [Develop risk mitigation and management strategy, and integrate with existing performance management processes](/Processes/Develop_risk_mitigation_and_management_strategy,_and_integrate_with_existing_performance_management_processes) — delivered by · Processes
- [Develop strategic measures and indicators](/Processes/Develop_strategic_measures_and_indicators) — delivered by · Processes
- [Define enterprise measurement models](/Processes/Define_enterprise_measurement_models) — delivered by · Processes
- [Create enterprise measurement systems model](/Processes/Create_enterprise_measurement_systems_model) — delivered by · Processes

### Related (signature role)

- [Strategic Planning Consultancies](/CompanyTypes/Strategic_Planning_Consultancies) — signature role · CompanyTypes

### Related (staff)

- [Strategic Planning Department](/Departments/Strategic_Planning_Department) — staff · Departments
- [City Manager Office](/Departments/City_Manager_Office) — staff · Departments
- [Strategy and Performance](/Departments/Strategy_and_Performance) — staff · Departments
- [Service Strategy Office](/Departments/Service_Strategy_Office) — staff · Departments
- [Office of the City Manager](/Departments/Office_of_the_City_Manager) — staff · Departments
- [Performance Management Office](/Departments/Performance_Management_Office) — staff · Departments

### Required knowledge

- [Performance-management frameworks](/Knowledge/Performance-management_frameworks) — requires knowledge · Knowledge
- [Financial Accounting](/Knowledge/Financial_Accounting) — requires knowledge · Knowledge
- [Data Warehouse Concepts](/Knowledge/Data_Warehouse_Concepts) — requires knowledge · Knowledge
- [Business Domain Operations](/Knowledge/Business_Domain_Operations) — requires knowledge · Knowledge
- [Business Domain Metrics](/Knowledge/Business_Domain_Metrics) — requires knowledge · Knowledge
- [Balanced Scorecard](/Knowledge/Balanced_Scorecard) — requires knowledge · Knowledge
- [Corporate performance management frameworks](/Knowledge/Corporate_performance_management_frameworks) — requires knowledge · Knowledge
- [Performance Measurement Frameworks](/Knowledge/Performance_Measurement_Frameworks) — requires knowledge · Knowledge
- [Strategic Planning](/Knowledge/Strategic_Planning) — requires knowledge · Knowledge
- [Data Governance](/Knowledge/Data_Governance) — requires knowledge · Knowledge

### Engage in

- [Build Performance Scorecards](/Activities/Build_Performance_Scorecards) — engage in · Activities
- [Build executive scorecards and dashboards](/Activities/Build_executive_scorecards_and_dashboards) — engage in · Activities
- [Prepare quarterly business review packs](/Activities/Prepare_quarterly_business_review_packs) — engage in · Activities
- [Run budget-versus-actual variance analysis](/Activities/Run_budget-versus-actual_variance_analysis) — engage in · Activities
- [Analyze results against targets](/Activities/Analyze_results_against_targets) — engage in · Activities
- [Build Balanced Scorecards](/Activities/Build_Balanced_Scorecards) — engage in · Activities
- [Analyze Performance Trends](/Activities/Analyze_Performance_Trends) — engage in · Activities
- [Define Key Performance Indicators](/Activities/Define_Key_Performance_Indicators) — engage in · Activities

### Perform

- [Reconcile Reporting Data](/Tasks/Reconcile_Reporting_Data) — perform · Tasks
- [Flag Anomalies for Further Review](/Tasks/Flag_Anomalies_for_Further_Review) — perform · Tasks
- [Build Performance Scorecards](/Tasks/Build_Performance_Scorecards) — perform · Tasks
- [Analyze performance against targets](/Tasks/Analyze_performance_against_targets) — perform · Tasks
- [Build executive scorecards and dashboards](/Tasks/Build_executive_scorecards_and_dashboards) — perform · Tasks
- [Consolidate KPI data from source systems](/Tasks/Consolidate_KPI_data_from_source_systems) — perform · Tasks
- [Maintain performance reporting calendars](/Tasks/Maintain_performance_reporting_calendars) — perform · Tasks
- [Prepare quarterly business review packs](/Tasks/Prepare_quarterly_business_review_packs) — perform · Tasks
- [Run budget-versus-actual variance analysis](/Tasks/Run_budget-versus-actual_variance_analysis) — perform · Tasks
- [Validate metric definitions across units](/Tasks/Validate_metric_definitions_across_units) — perform · Tasks
- [Recommend corrective actions](/Tasks/Recommend_corrective_actions) — perform · Tasks
- [Collect and validate performance data](/Tasks/Collect_and_validate_performance_data) — perform · Tasks
- [Prepare performance review packs](/Tasks/Prepare_performance_review_packs) — perform · Tasks
- [Define key performance indicators](/Tasks/Define_key_performance_indicators) — perform · Tasks
- [Build Balanced Scorecards](/Tasks/Build_Balanced_Scorecards) — perform · Tasks
- [Analyze Performance Trends](/Tasks/Analyze_Performance_Trends) — perform · Tasks
- [Collect Departmental Metrics](/Tasks/Collect_Departmental_Metrics) — perform · Tasks
- [Reconcile Data Discrepancies](/Tasks/Reconcile_Data_Discrepancies) — perform · Tasks
- [Prepare Quarterly Performance Reviews](/Tasks/Prepare_Quarterly_Performance_Reviews) — perform · Tasks
- [Recommend Target Adjustments](/Tasks/Recommend_Target_Adjustments) — perform · Tasks

### Required skills

- [Data reconciliation](/Skills/Data_reconciliation) — requires skill · Skills
- [Dashboard development](/Skills/Dashboard_development) — requires skill · Skills
- [Financial modeling](/Skills/Financial_modeling) — requires skill · Skills
- [KPI taxonomy management](/Skills/KPI_taxonomy_management) — requires skill · Skills
- [Variance analysis](/Skills/Variance_analysis) — requires skill · Skills
- [KPI Definition](/Skills/KPI_Definition) — requires skill · Skills
- [Performance Reporting](/Skills/Performance_Reporting) — requires skill · Skills
- [Scorecard Building](/Skills/Scorecard_Building) — requires skill · Skills
- [Data Analysis](/Skills/Data_Analysis) — requires skill · Skills
- [Metric Design](/Skills/Metric_Design) — requires skill · Skills
- [Trend Analysis](/Skills/Trend_Analysis) — requires skill · Skills
- [Report Writing](/Skills/Report_Writing) — requires skill · Skills

### Requires ability

- [Attention to detail](/Ability/Attention_to_detail) — requires ability · Ability
- [Numerical reasoning](/Ability/Numerical_reasoning) — requires ability · Ability
- [Synthesis of disparate sources](/Ability/Synthesis_of_disparate_sources) — requires ability · Ability
- [Deductive Reasoning](/Ability/Deductive_Reasoning) — requires ability · Ability
- [Information Ordering](/Ability/Information_Ordering) — requires ability · Ability
- [Mathematical Reasoning](/Ability/Mathematical_Reasoning) — requires ability · Ability

### Uses software

- [Anaplan](/Software/Anaplan) — uses software · Software
- [SAP](/Software/SAP) — uses software · Software
- [Performance Management Platform](/Software/Performance_Management_Platform) — uses software · Software
- [Excel](/Software/Excel) — uses software · Software
- [Microsoft Excel](/Software/Microsoft_Excel) — uses software · Software
- [Power BI](/Software/Power_BI) — uses software · Software
- [Tableau](/Software/Tableau) — uses software · Software
- [SQL](/Software/SQL) — uses software · Software

### Type of

- [Management Analysts](/Occupations/Management_Analysts) — type of · Occupations

### Problems this exposes

- [detecting rating bias against protected classes in review-cycle distributions](/Problems/detecting_rating_bias_against_protected_classes_in_review-cycle_distributions) — exposes problem · Problems
- [mapping competency frameworks to actual job-task evidence](/Problems/mapping_competency_frameworks_to_actual_job-task_evidence) — exposes problem · Problems
- [writing defensible PIP documentation that survives legal review](/Problems/writing_defensible_PIP_documentation_that_survives_legal_review) — exposes problem · Problems
- [calibration meetings collapse manager rating inflation inconsistently across orgs](/Problems/calibration_meetings_collapse_manager_rating_inflation_inconsistently_across_orgs) — exposes problem · Problems
- [stitching goal-attainment data from disconnected OKR and HRIS systems](/Problems/stitching_goal-attainment_data_from_disconnected_OKR_and_HRIS_systems) — exposes problem · Problems