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Job TypesOutreach Worker

Job Types

Outreach Worker

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atlas
Job TypesOutreach Worker

Job Types

Outreach Worker

Connected through 18 “performs” links and 10 “requires skill” links.

Ancestry

Community and Social Service Occupations
Counselors, Social Workers, and Other Community and Social Service Specialists
Miscellaneous Community and Social Service Specialists
Social and Human Service Assistants

Type of

(2)

Community Health Workers

Social and Human Service Assistants

PendingSupervised bySupervisesUsesRealized by

Demand side

Demand-side pain

Problems8

duplicate intake of the same unhoused client across siloed shelter and clinic systemswarm-handoff referrals to detox/housing lost when the partner agency has no open bedno-show and re-engagement loops with transient clients who change phones monthlyconsent-to-share forms (ROI) expire silently, blocking cross-agency record access mid-caseharm-reduction supply counts (naloxone, fentanyl strips) logged after the shift, not in fieldgrant-required outcome reporting (HUD/SAMHSA) reassembled by hand from scattered visit notesencampment locations and move-on dates tracked only in a caseworker's memory and textsclient census on paper sign-in sheets never reconciles with the HMIS record

Structure

Requires knowledge

Knowledge8

Trauma-Informed CareSafety protocols for field workLocal shelter and crisis resourcesSubstance use and recovery basicsSocial Service SystemsCultural CompetenceHarm Reduction PracticesCommunity Resources

Requires ability

Ability7

Physical staminaSocial perceptivenessEmotional stability under stressProblem SensitivitySocial PerceptivenessOral ExpressionStamina

Software

Supply side

Performs

Tasks18

Refer Clients To ServicesMaintain Outreach Activity RecordsDocument Outreach ContactsConduct Street and Encampment OutreachAccompany clients to doctors' offices or on other trips outside the home, providing transportation, Transport or accompany clients to appointmentsCoordinate with shelter and clinic staff on placementsDistribute hygiene kits, food, and harm-reduction suppliesOffer crisis de-escalation and supportive listeningRecord contacts and supply distribution

Software

7

Google FormsHMISMicrosoft ExcelMobile AppCase Management SystemCase Management SoftwareMobile Data Collection App

Tools

Products3

Two-way RadiosMobile phonesOutreach Supply Backpack

Signature role

Company Types2

Low-Barrier Navigation CentersWinter Warming Centers

Delivered by

Processes5

Community OutreachHarm Reduction SupplyRefer community members to needed health servicesIdentify or contact members of high-risk or otherwise targeted groups, such as members of minority pProvide homeless services

Requires skill

Skills10

Harm-reduction practiceField documentationRapport buildingCrisis de-escalationService NavigationCommunity EngagementCrisis De-escalationResource NavigationCrisis De EscalationActive Listening

Staffs

Departments1

Community Outreach

Engages in

Activities8

Offer crisis de-escalation and supportive listeningDistribute hygiene kits, food, and harm-reduction suppliesConduct street and encampment outreach roundsEngage individuals in community settingsConnect clients to services and benefitsBuild trust with hard-to-reach clientsConduct Street OutreachAssess Immediate Client Needs

Ancestry

Community and Social Service Occupations
Counselors, Social Workers, and Other Community and Social Service Specialists
Miscellaneous Community and Social Service Specialists
Social and Human Service Assistants

Type of

(2)

Community Health WorkersSocial and Human Service Assistants

Related

Siblings14

Adult Day Care Coordinator
Behavioral Health Aide
Benefits Intake Specialist
Community Resource Coordinator
Discharge Planning Assistant
Domestic Violence Advocate
Eligibility Worker
Family Support Specialist
Family Support Worker
Homeless Outreach Worker
+4 more

Related (delivered by)5

Community Outreach
Harm Reduction Supply
Refer community members to needed health services
Identify or contact members of high-risk or otherwise targeted groups, such as members of minority p
Provide homeless services

Related (staff)1

Community Outreach

Related (signature role)2

Low-Barrier Navigation Centers
Winter Warming Centers

Required knowledge8

Trauma-Informed Care
Local shelter and crisis resources
Safety protocols for field work
Substance use and recovery basics
Social Service Systems
Cultural Competence
Harm Reduction Practices
Community Resources

Perform18

Refer Clients To Services
Maintain Outreach Activity Records
Document Outreach Contacts
Conduct Street and Encampment Outreach
Accompany clients to doctors' offices or on other trips outside the home, providing transportation,
Refer individuals to shelter, detox, and clinic intake
Coordinate with shelter and clinic staff on placements

Uses tool3

Two-way Radios
Mobile phones
Outreach Supply Backpack

Requires ability6

Social perceptiveness
Emotional stability under stress
Physical stamina
Problem Sensitivity
Oral Expression
Stamina

Engage in8

Offer crisis de-escalation and supportive listening
Conduct street and encampment outreach rounds
Distribute hygiene kits, food, and harm-reduction supplies
Connect clients to services and benefits
Build trust with hard-to-reach clients
Engage individuals in community settings
Conduct Street Outreach

Uses software7

Google Forms
Microsoft Excel
HMIS
Mobile App
Case Management System
Case Management Software
Mobile Data Collection App

Required skills9

Crisis de-escalation
Field documentation
Harm-reduction practice
Rapport building
Community Engagement
Service Navigation
Active Listening
Crisis De Escalation
Resource Navigation

Type of1

Community Health Workers

Problems this exposes8

no-show and re-engagement loops with transient clients who change phones monthly
harm-reduction supply counts (naloxone, fentanyl strips) logged after the shift, not in field
grant-required outcome reporting (HUD/SAMHSA) reassembled by hand from scattered visit notes
encampment locations and move-on dates tracked only in a caseworker's memory and texts
client census on paper sign-in sheets never reconciles with the HMIS record

Distribute hygiene kits, food, and harm-reduction supplies

Offer crisis de-escalation and supportive listening

Transport or accompany clients to appointments

+8 more

Assess Immediate Client Needs

duplicate intake of the same unhoused client across siloed shelter and clinic systems

warm-handoff referrals to detox/housing lost when the partner agency has no open bed

consent-to-share forms (ROI) expire silently, blocking cross-agency record access mid-case