# Outreach Worker

*/JobTypes/Outreach_Worker*

## Neighborhood

### Parent

- [Social and Human Service Assistants](/Occupations/Social_and_Human_Service_Assistants) — parent · Occupations

### Siblings

- [Adult Day Care Coordinator](/JobTypes/Adult_Day_Care_Coordinator) — siblings · JobTypes
- [Behavioral Health Aide](/JobTypes/Behavioral_Health_Aide) — siblings · JobTypes
- [Benefits Intake Specialist](/JobTypes/Benefits_Intake_Specialist) — siblings · JobTypes
- [Community Resource Coordinator](/JobTypes/Community_Resource_Coordinator) — siblings · JobTypes
- [Discharge Planning Assistant](/JobTypes/Discharge_Planning_Assistant) — siblings · JobTypes
- [Domestic Violence Advocate](/JobTypes/Domestic_Violence_Advocate) — siblings · JobTypes
- [Eligibility Worker](/JobTypes/Eligibility_Worker) — siblings · JobTypes
- [Family Support Specialist](/JobTypes/Family_Support_Specialist) — siblings · JobTypes
- [Family Support Worker](/JobTypes/Family_Support_Worker) — siblings · JobTypes
- [Homeless Outreach Worker](/JobTypes/Homeless_Outreach_Worker) — siblings · JobTypes
- [Rehabilitation Center Assistant](/JobTypes/Rehabilitation_Center_Assistant) — siblings · JobTypes
- [Residential Treatment Technician](/JobTypes/Residential_Treatment_Technician) — siblings · JobTypes
- [Student Wellness Assistant](/JobTypes/Student_Wellness_Assistant) — siblings · JobTypes
- [Substance Abuse Technician](/JobTypes/Substance_Abuse_Technician) — siblings · JobTypes

### Related (delivered by)

- [Community Outreach](/Processes/Community_Outreach) — delivered by · Processes
- [Harm Reduction Supply](/Processes/Harm_Reduction_Supply) — delivered by · Processes
- [Refer community members to needed health services.](/Tasks/Refer_community_members_to_needed_health_services.) — delivered by · Tasks
- [Identify or contact members of high-risk or otherwise targeted groups, such as members of minority p...](/Tasks/Identify_or_contact_members_of_high-risk_or_otherwise_targeted_groups,_such_as_members_of_minority_p...) — delivered by · Tasks
- [Provide homeless services](/Processes/Provide_homeless_services) — delivered by · Processes

### Related (staff)

- [Community Outreach](/Departments/Community_Outreach) — staff · Departments

### Related (signature role)

- [Low-Barrier Navigation Centers](/CompanyTypes/Low-Barrier_Navigation_Centers) — signature role · CompanyTypes
- [Winter Warming Centers](/CompanyTypes/Winter_Warming_Centers) — signature role · CompanyTypes

### Required knowledge

- [Trauma-Informed Care](/Knowledge/Trauma-Informed_Care) — requires knowledge · Knowledge
- [Local shelter and crisis resources](/Knowledge/Local_shelter_and_crisis_resources) — requires knowledge · Knowledge
- [Safety protocols for field work](/Knowledge/Safety_protocols_for_field_work) — requires knowledge · Knowledge
- [Substance use and recovery basics](/Knowledge/Substance_use_and_recovery_basics) — requires knowledge · Knowledge
- [Social Service Systems](/Knowledge/Social_Service_Systems) — requires knowledge · Knowledge
- [Cultural Competence](/Knowledge/Cultural_Competence) — requires knowledge · Knowledge
- [Harm Reduction Practices](/Knowledge/Harm_Reduction_Practices) — requires knowledge · Knowledge
- [Community Resources](/Knowledge/Community_Resources) — requires knowledge · Knowledge

### Perform

- [Refer Clients To Services](/Tasks/Refer_Clients_To_Services) — perform · Tasks
- [Maintain Outreach Activity Records](/Tasks/Maintain_Outreach_Activity_Records) — perform · Tasks
- [Document Outreach Contacts](/Tasks/Document_Outreach_Contacts) — perform · Tasks
- [Conduct Street and Encampment Outreach](/Tasks/Conduct_Street_and_Encampment_Outreach) — perform · Tasks
- [Accompany clients to doctors' offices or on other trips outside the home, providing transportation, ...](/Tasks/Accompany_clients_to_doctors'_offices_or_on_other_trips_outside_the_home,_providing_transportation,_...) — perform · Tasks
- [Refer individuals to shelter, detox, and clinic intake](/Tasks/Refer_individuals_to_shelter,_detox,_and_clinic_intake) — perform · Tasks
- [Coordinate with shelter and clinic staff on placements](/Tasks/Coordinate_with_shelter_and_clinic_staff_on_placements) — perform · Tasks
- [Distribute hygiene kits, food, and harm-reduction supplies](/Tasks/Distribute_hygiene_kits,_food,_and_harm-reduction_supplies) — perform · Tasks
- [Offer crisis de-escalation and supportive listening](/Tasks/Offer_crisis_de-escalation_and_supportive_listening) — perform · Tasks
- [Transport or accompany clients to appointments](/Tasks/Transport_or_accompany_clients_to_appointments) — perform · Tasks
- [Record contacts and supply distribution](/Tasks/Record_contacts_and_supply_distribution) — perform · Tasks
- [Build trust with hard-to-reach clients](/Tasks/Build_trust_with_hard-to-reach_clients) — perform · Tasks
- [Connect clients to services and benefits](/Tasks/Connect_clients_to_services_and_benefits) — perform · Tasks
- [Engage individuals in community settings](/Tasks/Engage_individuals_in_community_settings) — perform · Tasks
- [Provide information on available resources](/Tasks/Provide_information_on_available_resources) — perform · Tasks
- [Assess Immediate Client Needs](/Tasks/Assess_Immediate_Client_Needs) — perform · Tasks
- [Conduct Street Outreach](/Tasks/Conduct_Street_Outreach) — perform · Tasks
- [Distribute Support Supplies](/Tasks/Distribute_Support_Supplies) — perform · Tasks

### Uses tool

- [Two-way Radios](/Products/Two-way_Radios) — uses tool · Products
- [Mobile phones](/Products/Mobile_phones) — uses tool · Products
- [Outreach Supply Backpack](/Products/Outreach_Supply_Backpack) — uses tool · Products

### Requires ability

- [Social perceptiveness](/Ability/Social_perceptiveness) — requires ability · Ability
- [Emotional stability under stress](/Ability/Emotional_stability_under_stress) — requires ability · Ability
- [Physical stamina](/Ability/Physical_stamina) — requires ability · Ability
- [Problem Sensitivity](/Ability/Problem_Sensitivity) — requires ability · Ability
- [Oral Expression](/Ability/Oral_Expression) — requires ability · Ability
- [Stamina](/Ability/Stamina) — requires ability · Ability

### Engage in

- [Offer crisis de-escalation and supportive listening](/Activities/Offer_crisis_de-escalation_and_supportive_listening) — engage in · Activities
- [Conduct street and encampment outreach rounds](/Activities/Conduct_street_and_encampment_outreach_rounds) — engage in · Activities
- [Distribute hygiene kits, food, and harm-reduction supplies](/Activities/Distribute_hygiene_kits,_food,_and_harm-reduction_supplies) — engage in · Activities
- [Connect clients to services and benefits](/Activities/Connect_clients_to_services_and_benefits) — engage in · Activities
- [Build trust with hard-to-reach clients](/Activities/Build_trust_with_hard-to-reach_clients) — engage in · Activities
- [Engage individuals in community settings](/Activities/Engage_individuals_in_community_settings) — engage in · Activities
- [Conduct Street Outreach](/Activities/Conduct_Street_Outreach) — engage in · Activities
- [Assess Immediate Client Needs](/Activities/Assess_Immediate_Client_Needs) — engage in · Activities

### Uses software

- [Google Forms](/Software/Google_Forms) — uses software · Software
- [Microsoft Excel](/Software/Microsoft_Excel) — uses software · Software
- [HMIS](/Software/HMIS) — uses software · Software
- [Mobile App](/Software/Mobile_App) — uses software · Software
- [Case Management System](/Software/Case_Management_System) — uses software · Software
- [Case Management Software](/Software/Case_Management_Software) — uses software · Software
- [Mobile Data Collection App](/Software/Mobile_Data_Collection_App) — uses software · Software

### Required skills

- [Crisis de-escalation](/Skills/Crisis_de-escalation) — requires skill · Skills
- [Field documentation](/Skills/Field_documentation) — requires skill · Skills
- [Harm-reduction practice](/Skills/Harm-reduction_practice) — requires skill · Skills
- [Rapport building](/Skills/Rapport_building) — requires skill · Skills
- [Community Engagement](/Skills/Community_Engagement) — requires skill · Skills
- [Service Navigation](/Skills/Service_Navigation) — requires skill · Skills
- [Active Listening](/Skills/Active_Listening) — requires skill · Skills
- [Crisis De Escalation](/Skills/Crisis_De_Escalation) — requires skill · Skills
- [Resource Navigation](/Skills/Resource_Navigation) — requires skill · Skills

### Type of

- [Community Health Workers](/Occupations/Community_Health_Workers) — type of · Occupations

### Problems this exposes

- [no-show and re-engagement loops with transient clients who change phones monthly](/Problems/no-show_and_re-engagement_loops_with_transient_clients_who_change_phones_monthly) — exposes problem · Problems
- [harm-reduction supply counts (naloxone, fentanyl strips) logged after the shift, not in field](/Problems/harm-reduction_supply_counts_(naloxone,_fentanyl_strips)_logged_after_the_shift,_not_in_field) — exposes problem · Problems
- [grant-required outcome reporting (HUD/SAMHSA) reassembled by hand from scattered visit notes](/Problems/grant-required_outcome_reporting_(HUD%2FSAMHSA)_reassembled_by_hand_from_scattered_visit_notes) — exposes problem · Problems
- [encampment locations and move-on dates tracked only in a caseworker's memory and texts](/Problems/encampment_locations_and_move-on_dates_tracked_only_in_a_caseworker's_memory_and_texts) — exposes problem · Problems
- [client census on paper sign-in sheets never reconciles with the HMIS record](/Problems/client_census_on_paper_sign-in_sheets_never_reconciles_with_the_HMIS_record) — exposes problem · Problems
- [duplicate intake of the same unhoused client across siloed shelter and clinic systems](/Problems/duplicate_intake_of_the_same_unhoused_client_across_siloed_shelter_and_clinic_systems) — exposes problem · Problems
- [warm-handoff referrals to detox/housing lost when the partner agency has no open bed](/Problems/warm-handoff_referrals_to_detox%2Fhousing_lost_when_the_partner_agency_has_no_open_bed) — exposes problem · Problems
- [consent-to-share forms (ROI) expire silently, blocking cross-agency record access mid-case](/Problems/consent-to-share_forms_(ROI)_expire_silently,_blocking_cross-agency_record_access_mid-case) — exposes problem · Problems