# Outreach Specialist

*/JobTypes/Outreach_Specialist*

## Neighborhood

### Related (signature role)

- [Provider Data Management Service](/CompanyTypes/Provider_Data_Management_Service) — signature role · CompanyTypes
- [Patient Engagement Services Firm](/CompanyTypes/Patient_Engagement_Services_Firm) — signature role · CompanyTypes
- [Patient Engagement Service](/CompanyTypes/Patient_Engagement_Service) — signature role · CompanyTypes
- [Student Success Services Provider](/CompanyTypes/Student_Success_Services_Provider) — signature role · CompanyTypes
- [Community Health Organization](/CompanyTypes/Community_Health_Organization) — signature role · CompanyTypes
- [Vet Centers (Readjustment Counseling)](/CompanyTypes/Vet_Centers_(Readjustment_Counseling)) — signature role · CompanyTypes
- [Rapid Re-Housing Providers](/CompanyTypes/Rapid_Re-Housing_Providers) — signature role · CompanyTypes
- [Environmental Justice Coalitions](/CompanyTypes/Environmental_Justice_Coalitions) — signature role · CompanyTypes

### Related (staff)

- [Outreach](/Departments/Outreach) — staff · Departments

### Related (delivered by)

- [Plan and conduct children's programs, community outreach programs, and other specialized programs, s...](/Tasks/Plan_and_conduct_children's_programs,_community_outreach_programs,_and_other_specialized_programs,_s...) — delivered by · Tasks
- [Develop and coordinate educational programs for residents.](/Tasks/Develop_and_coordinate_educational_programs_for_residents.) — delivered by · Tasks
- [Provide information to the public by leading workshops and training programs and by developing educa...](/Tasks/Provide_information_to_the_public_by_leading_workshops_and_training_programs_and_by_developing_educa...) — delivered by · Tasks
- [Monitor participation and compliance with patient care outreach programs](/Processes/Monitor_participation_and_compliance_with_patient_care_outreach_programs) — delivered by · Processes
- [Develop and maintain cooperative working relationships with agencies and organizations interested in...](/Tasks/Develop_and_maintain_cooperative_working_relationships_with_agencies_and_organizations_interested_in...) — delivered by · Tasks
- [Participate in publicity planning, community awareness efforts, and student recruitment.](/Tasks/Participate_in_publicity_planning,_community_awareness_efforts,_and_student_recruitment.) — delivered by · Tasks
- [Manage training and waste education programs](/Processes/Manage_training_and_waste_education_programs) — delivered by · Processes
- [Develop K–12 strategies to communicate college and career opportunities](/Processes/Develop_K–12_strategies_to_communicate_college_and_career_opportunities) — delivered by · Processes

### Who staffs this

- [Volunteer Coordination](/Departments/Volunteer_Coordination) — staffs · Departments
- [Program Management](/Departments/Program_Management) — staffs · Departments

### Required knowledge

- [Program Eligibility Criteria](/Knowledge/Program_Eligibility_Criteria) — requires knowledge · Knowledge
- [Confidentiality Regulations](/Knowledge/Confidentiality_Regulations) — requires knowledge · Knowledge
- [Local health and social service systems](/Knowledge/Local_health_and_social_service_systems) — requires knowledge · Knowledge
- [Eligibility rules for public benefits](/Knowledge/Eligibility_rules_for_public_benefits) — requires knowledge · Knowledge
- [Cultural norms of served communities](/Knowledge/Cultural_norms_of_served_communities) — requires knowledge · Knowledge
- [Cultural Competence](/Knowledge/Cultural_Competence) — requires knowledge · Knowledge
- [Social Service Programs](/Knowledge/Social_Service_Programs) — requires knowledge · Knowledge
- [Community Resources](/Knowledge/Community_Resources) — requires knowledge · Knowledge

### Engage in

- [Assist others to access additional services or resources.](/Activities/Assist_others_to_access_additional_services_or_resources.) — engage in · Activities
- [Help clients get needed services or resources.](/Activities/Help_clients_get_needed_services_or_resources.) — engage in · Activities
- [Conduct field visits to engage target populations](/Activities/Conduct_field_visits_to_engage_target_populations) — engage in · Activities
- [Connect clients to housing, health, or benefit resources](/Activities/Connect_clients_to_housing,_health,_or_benefit_resources) — engage in · Activities
- [Screen individuals for program eligibility](/Activities/Screen_individuals_for_program_eligibility) — engage in · Activities
- [Plan and run outreach events](/Activities/Plan_and_run_outreach_events) — engage in · Activities
- [Conduct Community Outreach Visits](/Activities/Conduct_Community_Outreach_Visits) — engage in · Activities

### Perform

- [Screen Applications Against Program Eligibility Criteria](/Tasks/Screen_Applications_Against_Program_Eligibility_Criteria) — perform · Tasks
- [Follow Up With Enrolled Clients](/Tasks/Follow_Up_With_Enrolled_Clients) — perform · Tasks
- [Explain Available Benefits and Application Steps](/Tasks/Explain_Available_Benefits_and_Application_Steps) — perform · Tasks
- [Document Outreach Contacts](/Tasks/Document_Outreach_Contacts) — perform · Tasks
- [Document Case Notes and Referrals](/Tasks/Document_Case_Notes_and_Referrals) — perform · Tasks
- [Build Rapport with Community Members](/Tasks/Build_Rapport_with_Community_Members) — perform · Tasks
- [Build trust with community members and gatekeepers](/Tasks/Build_trust_with_community_members_and_gatekeepers) — perform · Tasks
- [Conduct field visits to engage target populations](/Tasks/Conduct_field_visits_to_engage_target_populations) — perform · Tasks
- [Connect clients to housing, health, or benefit resources](/Tasks/Connect_clients_to_housing,_health,_or_benefit_resources) — perform · Tasks
- [Help individuals access services](/Tasks/Help_individuals_access_services) — perform · Tasks
- [Inform people about available programs](/Tasks/Inform_people_about_available_programs) — perform · Tasks
- [Maintain community partner contacts](/Tasks/Maintain_community_partner_contacts) — perform · Tasks
- [Plan and run outreach events](/Tasks/Plan_and_run_outreach_events) — perform · Tasks
- [Track outreach activity and reach](/Tasks/Track_outreach_activity_and_reach) — perform · Tasks
- [Educate Clients on Available Services](/Tasks/Educate_Clients_on_Available_Services) — perform · Tasks
- [Connect Clients to Resources](/Tasks/Connect_Clients_to_Resources) — perform · Tasks
- [Conduct Community Outreach Visits](/Tasks/Conduct_Community_Outreach_Visits) — perform · Tasks
- [Build Trust with Target Populations](/Tasks/Build_Trust_with_Target_Populations) — perform · Tasks

### Required skills

- [Case documentation](/Skills/Case_documentation) — requires skill · Skills
- [Active listening](/Skills/Active_listening) — requires skill · Skills
- [Motivational interviewing](/Skills/Motivational_interviewing) — requires skill · Skills
- [Eligibility screening](/Skills/Eligibility_screening) — requires skill · Skills
- [Activity Tracking](/Skills/Activity_Tracking) — requires skill · Skills
- [Event Coordination](/Skills/Event_Coordination) — requires skill · Skills
- [Relationship Building](/Skills/Relationship_Building) — requires skill · Skills
- [Community Engagement](/Skills/Community_Engagement) — requires skill · Skills
- [Resource Navigation](/Skills/Resource_Navigation) — requires skill · Skills

### Uses software

- [Unite Us](/Software/Unite_Us) — uses software · Software
- [Epic](/Software/Epic) — uses software · Software
- [CommCare](/Software/CommCare) — uses software · Software
- [CRM](/Software/CRM) — uses software · Software
- [Social Media Tools](/Software/Social_Media_Tools) — uses software · Software
- [Spreadsheet](/Software/Spreadsheet) — uses software · Software
- [Microsoft Excel](/Software/Microsoft_Excel) — uses software · Software
- [Mobile Data Collection App](/Software/Mobile_Data_Collection_App) — uses software · Software
- [Case Management Software](/Software/Case_Management_Software) — uses software · Software

### Requires ability

- [Oral comprehension](/Ability/Oral_comprehension) — requires ability · Ability
- [Social perceptiveness](/Ability/Social_perceptiveness) — requires ability · Ability
- [Stamina for field work](/Ability/Stamina_for_field_work) — requires ability · Ability
- [Originality](/Ability/Originality) — requires ability · Ability
- [Oral Expression](/Ability/Oral_Expression) — requires ability · Ability

### Type of

- [Community Health Workers](/Occupations/Community_Health_Workers) — type of · Occupations

### Problems this exposes

- [referral handoffs to social services lost without closed-loop confirmation](/Problems/referral_handoffs_to_social_services_lost_without_closed-loop_confirmation) — exposes problem · Problems
- [no-show follow-up backlog when SMS reminders bounce on disconnected numbers](/Problems/no-show_follow-up_backlog_when_SMS_reminders_bounce_on_disconnected_numbers) — exposes problem · Problems
- [duplicate client records across CRM and partner-agency intake spreadsheets](/Problems/duplicate_client_records_across_CRM_and_partner-agency_intake_spreadsheets) — exposes problem · Problems
- [grant-reporting demographic counts reconstructed by hand from sign-in sheets](/Problems/grant-reporting_demographic_counts_reconstructed_by_hand_from_sign-in_sheets) — exposes problem · Problems