# Information Officer

*/JobTypes/Information_Officer*

## Neighborhood

### Related (staff)

- [Communications Office](/Departments/Communications_Office) — staff · Departments

### Related (delivered by)

- [Receive constituent problems, requests, and inquiries](/Processes/Receive_constituent_problems,_requests,_and_inquiries) — delivered by · Processes
- [Respond to information requests](/Processes/Respond_to_information_requests) — delivered by · Processes
- [Manage information requests](/Processes/Manage_information_requests) — delivered by · Processes
- [Receive information request](/Processes/Receive_information_request) — delivered by · Processes

### Perform

- [Answer questions from the public and media.](/Tasks/Answer_questions_from_the_public_and_media.) — perform · Tasks
- [Fulfill Public Records Requests](/Tasks/Fulfill_Public_Records_Requests) — perform · Tasks
- [Maintain records of information provided](/Tasks/Maintain_records_of_information_provided) — perform · Tasks
- [Coordinate disclosure with departments](/Tasks/Coordinate_disclosure_with_departments) — perform · Tasks
- [Advise on information release policy](/Tasks/Advise_on_information_release_policy) — perform · Tasks
- [Draft official information releases](/Tasks/Draft_official_information_releases) — perform · Tasks
- [Process public information requests](/Tasks/Process_public_information_requests) — perform · Tasks
- [Redact Sensitive Information From Releases](/Tasks/Redact_Sensitive_Information_From_Releases) — perform · Tasks
- [Oversee Release of Information](/Tasks/Oversee_Release_of_Information) — perform · Tasks
- [Approve retention, classification, and sharing standards](/Tasks/Approve_retention,_classification,_and_sharing_standards) — perform · Tasks
- [Balance transparency obligations against privacy and security](/Tasks/Balance_transparency_obligations_against_privacy_and_security) — perform · Tasks
- [Champion data quality and information stewardship across units](/Tasks/Champion_data_quality_and_information_stewardship_across_units) — perform · Tasks
- [Monitor compliance with information and privacy law](/Tasks/Monitor_compliance_with_information_and_privacy_law) — perform · Tasks
- [Represent the organization on information matters to regulators and the board](/Tasks/Represent_the_organization_on_information_matters_to_regulators_and_the_board) — perform · Tasks
- [Set enterprise information governance strategy and policy](/Tasks/Set_enterprise_information_governance_strategy_and_policy) — perform · Tasks
- [Sponsor information systems and digitization initiatives](/Tasks/Sponsor_information_systems_and_digitization_initiatives) — perform · Tasks
- [Apply disclosure exemptions to records](/Tasks/Apply_disclosure_exemptions_to_records) — perform · Tasks
- [Liaise with departments to locate records](/Tasks/Liaise_with_departments_to_locate_records) — perform · Tasks
- [Maintain the disclosure log](/Tasks/Maintain_the_disclosure_log) — perform · Tasks
- [Track request timelines for statutory compliance](/Tasks/Track_request_timelines_for_statutory_compliance) — perform · Tasks

### Required knowledge

- [Records and Information Management Principles](/Knowledge/Records_and_Information_Management_Principles) — requires knowledge · Knowledge
- [Public Communication](/Knowledge/Public_Communication) — requires knowledge · Knowledge
- [Privacy Regulations](/Knowledge/Privacy_Regulations) — requires knowledge · Knowledge
- [Information Governance Frameworks](/Knowledge/Information_Governance_Frameworks) — requires knowledge · Knowledge
- [Freedom of Information Act](/Knowledge/Freedom_of_Information_Act) — requires knowledge · Knowledge
- [Data Privacy Regulations](/Knowledge/Data_Privacy_Regulations) — requires knowledge · Knowledge
- [Information Disclosure Policy](/Knowledge/Information_Disclosure_Policy) — requires knowledge · Knowledge
- [Information and freedom-of-information law](/Knowledge/Information_and_freedom-of-information_law) — requires knowledge · Knowledge
- [Public sector accountability obligations](/Knowledge/Public_sector_accountability_obligations) — requires knowledge · Knowledge
- [Records Disclosure Procedures](/Knowledge/Records_Disclosure_Procedures) — requires knowledge · Knowledge

### Uses software

- [Case Management System](/Software/Case_Management_System) — uses software · Software
- [Email Client](/Software/Email_Client) — uses software · Software
- [Case management software](/Software/Case_management_software) — uses software · Software
- [Microsoft Office](/Software/Microsoft_Office) — uses software · Software
- [Records management systems](/Software/Records_management_systems) — uses software · Software
- [Microsoft SharePoint](/Software/Microsoft_SharePoint) — uses software · Software
- [Microsoft Purview](/Software/Microsoft_Purview) — uses software · Software
- [Redaction Software](/Software/Redaction_Software) — uses software · Software
- [Records Management System](/Software/Records_Management_System) — uses software · Software

### Engage in

- [Process public information requests](/Activities/Process_public_information_requests) — engage in · Activities
- [Coordinate disclosure with departments](/Activities/Coordinate_disclosure_with_departments) — engage in · Activities
- [Redact Sensitive Information From Releases](/Activities/Redact_Sensitive_Information_From_Releases) — engage in · Activities
- [Oversee information access, disclosure, and freedom-of-information response](/Activities/Oversee_information_access,_disclosure,_and_freedom-of-information_response) — engage in · Activities
- [Represent the organization on information matters to regulators and the board](/Activities/Represent_the_organization_on_information_matters_to_regulators_and_the_board) — engage in · Activities
- [Set enterprise information governance strategy and policy](/Activities/Set_enterprise_information_governance_strategy_and_policy) — engage in · Activities
- [Apply disclosure exemptions to records](/Activities/Apply_disclosure_exemptions_to_records) — engage in · Activities

### Requires ability

- [Written Expression](/Ability/Written_Expression) — requires ability · Ability
- [Oral Comprehension](/Ability/Oral_Comprehension) — requires ability · Ability
- [Deductive reasoning](/Ability/Deductive_reasoning) — requires ability · Ability
- [Oral and written expression](/Ability/Oral_and_written_expression) — requires ability · Ability
- [Problem sensitivity](/Ability/Problem_sensitivity) — requires ability · Ability
- [Strategic judgment](/Ability/Strategic_judgment) — requires ability · Ability
- [Selective Attention](/Ability/Selective_Attention) — requires ability · Ability
- [Written Comprehension](/Ability/Written_Comprehension) — requires ability · Ability

### Required skills

- [Official Writing](/Skills/Official_Writing) — requires skill · Skills
- [Disclosure Coordination](/Skills/Disclosure_Coordination) — requires skill · Skills
- [Active Listening](/Skills/Active_Listening) — requires skill · Skills
- [Information policy formulation](/Skills/Information_policy_formulation) — requires skill · Skills
- [Public disclosure adjudication](/Skills/Public_disclosure_adjudication) — requires skill · Skills
- [Regulatory and stakeholder negotiation](/Skills/Regulatory_and_stakeholder_negotiation) — requires skill · Skills
- [Strategic decision making](/Skills/Strategic_decision_making) — requires skill · Skills
- [Cross-functional governance leadership](/Skills/Cross-functional_governance_leadership) — requires skill · Skills
- [Exemption Analysis](/Skills/Exemption_Analysis) — requires skill · Skills
- [Record Redaction](/Skills/Record_Redaction) — requires skill · Skills
- [Request Processing](/Skills/Request_Processing) — requires skill · Skills

### Type of

- [Public Relations Specialist](/Occupations/Public_Relations_Specialist) — type of · Occupations
- [General and Operations Managers](/Occupations/General_and_Operations_Managers) — type of · Occupations
- [Compliance Officers](/Occupations/Compliance_Officers) — type of · Occupations

### Problems this exposes

- [approving public-release messaging fast enough to stay ahead of the news cycle](/Problems/approving_public-release_messaging_fast_enough_to_stay_ahead_of_the_news_cycle) — exposes problem · Problems
- [responding to FOIA/records requests while redacting exempt material defensibly](/Problems/responding_to_FOIA%2Frecords_requests_while_redacting_exempt_material_defensibly) — exposes problem · Problems
- [reconciling records-retention schedules against systems that never actually purge](/Problems/reconciling_records-retention_schedules_against_systems_that_never_actually_purge) — exposes problem · Problems