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Job TypesHealth Services Coordinator

Job Types

Health Services Coordinator

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atlas
Job TypesHealth Services Coordinator

Job Types

Health Services Coordinator

Connected through 18 “performs” links and 13 “requires skill” links.

Type of

(2)

Community Health WorkersMedical and Health Services Managers

PendingSupervised bySupervisesUsesToolsRealized byStaffs

Structure

Requires knowledge

Knowledge9

Patient Privacy RegulationsHealth Insurance Eligibility RulesCommunity Health ResourcesMedical Confidentiality RulesHealthcare Delivery SystemsCommunity ResourcesMedical TerminologyInsurance Authorization ProceduresInsurance and referral procedures

Requires ability

Ability9

Oral ExpressionMemorizationProblem SensitivityOral ComprehensionTime ManagementInformation OrderingSocial perceptivenessOral comprehensionTime sharing

Software

Software7

Case Management SoftwarePractice Management SoftwareElectronic Health Record SystemsScheduling SoftwareMicrosoft OutlookEpicMicrosoft Excel

Signature role

Company Types1

School Health Provider

Delivered by

Processes1

Design and implement student health services

Requires skill

Skills13

Service OrientationCase CoordinationActive ListeningRecord KeepingAppointment SchedulingReferral ProcessingPatient CommunicationRecords MaintenanceInterpersonal communicationCare coordination

Demand side

Demand-side pain

Problems3

scheduling patients against provider availability and transportation constraintscoordinating referrals/authorizations across providers against insurance eligibility windowsreconciling care-plan tasks and follow-up gaps across fragmented EHR records

Supply side

Performs

Tasks18

Coordinate appointments and referralsFollow up on care plans and appointmentsConnect patients to support resourcesMaintain Patient Case Files and Service RecordsCompile Service Utilization Reports for Program ManagersVerify Patient Eligibility for Programs and BenefitsSchedule Patient Appointments And ServicesKeep records of client needs and preferences and the services providedAct as liaisons between clients and medical staffRefer patient, client, or family to community resources to assist in recovery from mental or physica

Engages in

Activities7

Schedule Appointments and Coordinate Referrals Across ProvidersConnect Patients with Community Resources and Support ServicesSchedule patient procedures or appointmentsProcess referrals and prior authorizationsTrack patient follow-up tasksCoordinate referrals and care transitionsConnect patients to community and support resources

Type of

(2)

Community Health WorkersMedical and Health Services Managers

Related

Related (signature role)1

School Health Provider

Related (delivered by)1

Design and implement student health services

Perform18

Coordinate appointments and referrals
Follow up on care plans and appointments
Connect patients to support resources
Compile Service Utilization Reports for Program Managers
Verify Patient Eligibility for Programs and Benefits
Maintain Patient Case Files and Service Records
Schedule Patient Appointments And Services

Engage in7

Connect Patients with Community Resources and Support Services
Schedule Appointments and Coordinate Referrals Across Providers
Schedule patient procedures or appointments
Process referrals and prior authorizations
Track patient follow-up tasks
Connect patients to community and support resources
Coordinate referrals and care transitions

Required skills12

Record Keeping
Case Coordination
Active Listening
Service Orientation
Referral Processing
Records Maintenance
Patient Communication
Appointment Scheduling
Care coordination
Interpersonal communication

Required knowledge9

Health Insurance Eligibility Rules
Community Health Resources
Patient Privacy Regulations
Medical Confidentiality Rules
Healthcare Delivery Systems
Community Resources
Insurance Authorization Procedures
Medical Terminology

Requires ability8

Problem Sensitivity
Oral Expression
Memorization
Information Ordering
Oral Comprehension
Time Management
Social perceptiveness
Time sharing

Type of2

Community Health Workers
Medical and Health Services Managers

Uses software7

Case Management Software
Scheduling Software
Practice Management Software
Electronic Health Record Systems
Epic
Microsoft Excel
Microsoft Outlook

Problems this exposes3

scheduling patients against provider availability and transportation constraints
coordinating referrals/authorizations across providers against insurance eligibility windows
reconciling care-plan tasks and follow-up gaps across fragmented EHR records

Keep records of client needs and preferences and the services provided

Act as liaisons between clients and medical staff

Refer patient, client, or family to community resources to assist in recovery from mental or physica

+8 more

+2 more

Insurance and referral procedures