# 3PL Performance Analyst

*/JobTypes/3PL_Performance_Analyst*

Departments: External Fulfillment, Supply Chain Analytics, Logistics Operations, Transportation Management, Vendor Management, Distribution Network Strategy.

## Job Type Profile

**Produces**: Creates vendor scorecards, SLA compliance reports, and operational dashboards that dictate penalty applications and contract renewal decisions. Generates freight audit summaries detailing billing discrepancies and recommended chargebacks.
**Ai Surface**: Data extraction from freight invoices, metric calculation for SLA compliance, and anomaly detection in billing logs consist of highly structured digital workflows. Exception handling, root cause investigation, and direct vendor negotiations require human relationship management and contextual judgment.
**Core Tools**:
- [Tableau](/JobTypes/3PL_Performance_Analyst/Products/Tableau)
- [Oracle Transportation Management](/JobTypes/3PL_Performance_Analyst/Products/Oracle_Transportation_Management)
- [Manhattan Active Warehouse Management](/JobTypes/3PL_Performance_Analyst/Products/Manhattan_Active_Warehouse_Management)
- [Project44](/JobTypes/3PL_Performance_Analyst/Products/Project44)
**Responsibilities**:
- Track and measure third-party logistics provider compliance against contracted service level agreements.
- Reconcile freight invoices and fulfillment billing against expected rate cards to identify overcharges.
- Analyze order cycle times, shipping delays, and inventory accuracy metrics across external distribution centers.
- Conduct quarterly vendor performance reviews using standardized scorecards and operational dashboards.
- Investigate root causes of routing exceptions, transit damages, and lost inventory within the external network.

## Neighborhood

### Parent

- [Logisticians](/Occupations/Logisticians) — parent · Occupations

### Siblings

- [3PL 4PL Logistics Analyst](/JobTypes/3PL_4PL_Logistics_Analyst) — siblings · JobTypes
- [3PL Solutions Engineer](/JobTypes/3PL_Solutions_Engineer) — siblings · JobTypes
- [Cold Chain Logistician](/JobTypes/Cold_Chain_Logistician) — siblings · JobTypes
- [Continuous Improvement Logistics Engineer](/JobTypes/Continuous_Improvement_Logistics_Engineer) — siblings · JobTypes
- [Demand Planner](/JobTypes/Demand_Planner) — siblings · JobTypes
- [Distribution Planner](/JobTypes/Distribution_Planner) — siblings · JobTypes
- [DoD Defense Logistician](/JobTypes/DoD_Defense_Logistician) — siblings · JobTypes
- [E-commerce Fulfillment Coordinator](/JobTypes/E-commerce_Fulfillment_Coordinator) — siblings · JobTypes
- [Freight Routing Analyst](/JobTypes/Freight_Routing_Analyst) — siblings · JobTypes
- [Fulfillment Specialist](/JobTypes/Fulfillment_Specialist) — siblings · JobTypes
- [Global Trade and Customs Analyst](/JobTypes/Global_Trade_and_Customs_Analyst) — siblings · JobTypes
- [Humanitarian Disaster Relief Logistician](/JobTypes/Humanitarian_Disaster_Relief_Logistician) — siblings · JobTypes
- [Import Export Logistics Specialist](/JobTypes/Import_Export_Logistics_Specialist) — siblings · JobTypes
- [Inventory Planner](/JobTypes/Inventory_Planner) — siblings · JobTypes
- [Inventory Strategy Engineer](/JobTypes/Inventory_Strategy_Engineer) — siblings · JobTypes
- [Inventory and Replenishment Analyst](/JobTypes/Inventory_and_Replenishment_Analyst) — siblings · JobTypes
- [Last-Mile Fulfillment Analyst](/JobTypes/Last-Mile_Fulfillment_Analyst) — siblings · JobTypes
- [Last-Mile Logistics Engineer](/JobTypes/Last-Mile_Logistics_Engineer) — siblings · JobTypes
- [Logistics Analyst](/JobTypes/Logistics_Analyst) — siblings · JobTypes
- [Logistics Coordinator](/JobTypes/Logistics_Coordinator) — siblings · JobTypes
- [Manufacturing Inbound Planner](/JobTypes/Manufacturing_Inbound_Planner) — siblings · JobTypes
- [Materials Planner](/JobTypes/Materials_Planner) — siblings · JobTypes
- [Network Design Engineer](/JobTypes/Network_Design_Engineer) — siblings · JobTypes
- [Network Optimization Analyst](/JobTypes/Network_Optimization_Analyst) — siblings · JobTypes
- [Packaging and Cube Optimization Engineer](/JobTypes/Packaging_and_Cube_Optimization_Engineer) — siblings · JobTypes
- [Production Planner](/JobTypes/Production_Planner) — siblings · JobTypes
- [Project Cargo Logistician](/JobTypes/Project_Cargo_Logistician) — siblings · JobTypes
- [Reverse Logistics Analyst](/JobTypes/Reverse_Logistics_Analyst) — siblings · JobTypes
- [Reverse Logistics Planner](/JobTypes/Reverse_Logistics_Planner) — siblings · JobTypes
- [Supply Chain Systems Engineer](/JobTypes/Supply_Chain_Systems_Engineer) — siblings · JobTypes
- [Supply Planner](/JobTypes/Supply_Planner) — siblings · JobTypes
- [Transportation Optimization Engineer](/JobTypes/Transportation_Optimization_Engineer) — siblings · JobTypes
- [Transportation Pricing Analyst](/JobTypes/Transportation_Pricing_Analyst) — siblings · JobTypes
- [Warehouse Design and Automation Engineer](/JobTypes/Warehouse_Design_and_Automation_Engineer) — siblings · JobTypes

### Required knowledge

- [Transportation And Logistics](/Knowledge/Transportation_And_Logistics) — requires knowledge · Knowledge
- [Supply Chain](/Knowledge/Supply_Chain) — requires knowledge · Knowledge
- [Data Management Principles](/Knowledge/Data_Management_Principles) — requires knowledge · Knowledge
- [Key Performance Indicators](/Knowledge/Key_Performance_Indicators) — requires knowledge · Knowledge

### What it uses

- [Manhattan Active Warehouse](/Products/Manhattan_Active_Warehouse) — uses · Products
- [Tableau](/Software/Tableau) — uses · Software
- [Project44](/Products/Project44) — uses · Products
- [Oracle Transportation Management](/Products/Oracle_Transportation_Management) — uses · Products

### Problems this exposes

- [QBR narrative assembled by hand, a KPI swing can't be traced to the operational event that drove it](/Problems/QBR_narrative_assembled_by_hand,_a_KPI_swing_can't_be_traced_to_the_operational_event_that_drove_it) — exposes problem · Problems
- [SLA-miss root cause split across carrier, warehouse, and client-demand with no shared causal model](/Problems/SLA-miss_root_cause_split_across_carrier,_warehouse,_and_client-demand_with_no_shared_causal_model) — exposes problem · Problems
- [continuous-improvement initiative outcomes can't be isolated from network-wide benchmark shifts across sites](/Problems/continuous-improvement_initiative_outcomes_can't_be_isolated_from_network-wide_benchmark_shifts_across_sites) — exposes problem · Problems
- [cost-to-serve allocation across shared warehouse resources](/Problems/cost-to-serve_allocation_across_shared_warehouse_resources) — exposes problem · Problems
- [data-quality gaps in carrier EDI feeds](/Problems/data-quality_gaps_in_carrier_EDI_feeds) — exposes problem · Problems
- [demand-forecast variance breaking labor planning](/Problems/demand-forecast_variance_breaking_labor_planning) — exposes problem · Problems
- [reconciling OTIF/dock-to-stock KPIs across disparate WMS and TMS](/Problems/reconciling_OTIF%2Fdock-to-stock_KPIs_across_disparate_WMS_and_TMS) — exposes problem · Problems
- [tracking SLA-penalty exposure per client contract](/Problems/tracking_SLA-penalty_exposure_per_client_contract) — exposes problem · Problems
- [Per Client Scorecards Stitched From Siloed WMS TMS And Billing Systems](/Problems/Per_Client_Scorecards_Stitched_From_Siloed_WMS_TMS_And_Billing_Systems) — exposes problem · Problems

### Uses software

- [Transportation Management System](/Software/Transportation_Management_System) — uses software · Software
- [Warehouse Management System](/Software/Warehouse_Management_System) — uses software · Software
- [Microsoft Excel](/Software/Microsoft_Excel) — uses software · Software
- [SQL Database](/Software/SQL_Database) — uses software · Software
- [Power BI](/Software/Power_BI) — uses software · Software

### Requires ability

- [Selective Attention](/Ability/Selective_Attention) — requires ability · Ability
- [Information Ordering](/Ability/Information_Ordering) — requires ability · Ability
- [Mathematical Reasoning](/Ability/Mathematical_Reasoning) — requires ability · Ability

### Required skills

- [Statistical Analysis](/Skills/Statistical_Analysis) — requires skill · Skills
- [SQL Querying](/Skills/SQL_Querying) — requires skill · Skills
- [Data Visualization](/Skills/Data_Visualization) — requires skill · Skills
- [Report Automation](/Skills/Report_Automation) — requires skill · Skills
- [Data Analysis](/Skills/Data_Analysis) — requires skill · Skills

### Engage in

- [Analyze service-level attainment and root causes of misses](/Activities/Analyze_service-level_attainment_and_root_causes_of_misses) — engage in · Activities
- [Build client KPI and SLA scorecards](/Activities/Build_client_KPI_and_SLA_scorecards) — engage in · Activities

### Perform

- [Benchmark site performance across the network](/Tasks/Benchmark_site_performance_across_the_network) — perform · Tasks
- [Validate data quality across source systems](/Tasks/Validate_data_quality_across_source_systems) — perform · Tasks
- [Automate recurring performance report generation](/Tasks/Automate_recurring_performance_report_generation) — perform · Tasks
- [Track continuous-improvement initiative outcomes](/Tasks/Track_continuous-improvement_initiative_outcomes) — perform · Tasks
- [Prepare monthly and quarterly business-review reporting](/Tasks/Prepare_monthly_and_quarterly_business-review_reporting) — perform · Tasks
- [Analyze service-level attainment and root causes of misses](/Tasks/Analyze_service-level_attainment_and_root_causes_of_misses) — perform · Tasks
- [Reconcile operational data across warehouse and transport systems](/Tasks/Reconcile_operational_data_across_warehouse_and_transport_systems) — perform · Tasks
- [Build client KPI and SLA scorecards](/Tasks/Build_client_KPI_and_SLA_scorecards) — perform · Tasks