# 3PL Freight Broker

*/JobTypes/3PL_Freight_Broker*

Departments: Brokerage Operations, Carrier Sales, Capacity Solutions, Logistics Operations, Managed Transportation Services, Customer Sales.

## Job Type Profile

**Produces**: Generates signed load confirmations, negotiated rate agreements, and real-time transit status updates. Produces finalized delivery receipts and resolved exception logs required for shipper billing and carrier payment.
**Ai Surface**: Extracting load details from emails, posting to load boards, and processing routine check calls occur in structured digital environments. Negotiating rate disputes over the phone and convincing independent owner-operators to take undesirable freight rely on direct human interaction and relationship building.
**Core Tools**:
- [DAT One](/JobTypes/3PL_Freight_Broker/Products/DAT_One)
- [Truckstop](/JobTypes/3PL_Freight_Broker/Products/Truckstop)
- [McLeod LoadMaster](/JobTypes/3PL_Freight_Broker/Products/McLeod_LoadMaster)
- [Descartes MacroPoint](/JobTypes/3PL_Freight_Broker/Products/Descartes_MacroPoint)
**Responsibilities**:
- Negotiate spot and contract freight rates with motor carriers for specific shipping lanes.
- Dispatch shipments to carrier dispatchers and track driver progress from pickup to delivery.
- Resolve transit exceptions such as truck breakdowns, facility detention, or missed appointments.
- Verify carrier safety records, active insurance certificates, and operating authority.
- Update load boards and transportation management systems with real-time shipment statuses.

## Neighborhood

### Parent

- [Cargo and Freight Agents](/Occupations/Cargo_and_Freight_Agents) — parent · Occupations

### Siblings

- [AOG Expediter](/JobTypes/AOG_Expediter) — siblings · JobTypes
- [Air Export Agent](/JobTypes/Air_Export_Agent) — siblings · JobTypes
- [Air Freight Forwarder](/JobTypes/Air_Freight_Forwarder) — siblings · JobTypes
- [Aircraft Loadmaster](/JobTypes/Aircraft_Loadmaster) — siblings · JobTypes
- [Chief Loadmaster](/JobTypes/Chief_Loadmaster) — siblings · JobTypes
- [Cold Chain Logistics Coordinator](/JobTypes/Cold_Chain_Logistics_Coordinator) — siblings · JobTypes
- [Dangerous Goods Forwarder](/JobTypes/Dangerous_Goods_Forwarder) — siblings · JobTypes
- [Drayage Agent](/JobTypes/Drayage_Agent) — siblings · JobTypes
- [Intermodal Dispatcher](/JobTypes/Intermodal_Dispatcher) — siblings · JobTypes
- [LTL Freight Router](/JobTypes/LTL_Freight_Router) — siblings · JobTypes
- [NVOCC Booking Agent](/JobTypes/NVOCC_Booking_Agent) — siblings · JobTypes
- [NVOCC Consolidator](/JobTypes/NVOCC_Consolidator) — siblings · JobTypes
- [Ocean Export Agent](/JobTypes/Ocean_Export_Agent) — siblings · JobTypes
- [Ocean Import Specialist](/JobTypes/Ocean_Import_Specialist) — siblings · JobTypes
- [Perishables Logistics Coordinator](/JobTypes/Perishables_Logistics_Coordinator) — siblings · JobTypes
- [Project Cargo Agent](/JobTypes/Project_Cargo_Agent) — siblings · JobTypes
- [Project Cargo Forwarder](/JobTypes/Project_Cargo_Forwarder) — siblings · JobTypes
- [Transborder Freight Forwarder](/JobTypes/Transborder_Freight_Forwarder) — siblings · JobTypes

### Required knowledge

- [Transportation And Logistics](/Knowledge/Transportation_And_Logistics) — requires knowledge · Knowledge
- [Freight Pricing](/Knowledge/Freight_Pricing) — requires knowledge · Knowledge
- [Customer and Personal Service](/Knowledge/Customer_and_Personal_Service) — requires knowledge · Knowledge
- [Carrier Compliance Regulations](/Knowledge/Carrier_Compliance_Regulations) — requires knowledge · Knowledge

### Engage in

- [Negotiate Carrier Freight Rates](/Activities/Negotiate_Carrier_Freight_Rates) — engage in · Activities
- [Source carrier capacity for open loads](/Activities/Source_carrier_capacity_for_open_loads) — engage in · Activities

### Perform

- [Provide shipment status notification to exporters, consignees, or insurers.](/Tasks/Provide_shipment_status_notification_to_exporters,_consignees,_or_insurers.) — perform · Tasks
- [Quote Forwarding Rates](/Tasks/Quote_Forwarding_Rates) — perform · Tasks
- [Negotiate shipping rates with freight carriers.](/Tasks/Negotiate_shipping_rates_with_freight_carriers.) — perform · Tasks
- [Reconcile carrier and customer settlement](/Tasks/Reconcile_carrier_and_customer_settlement) — perform · Tasks
- [Build and maintain a carrier network](/Tasks/Build_and_maintain_a_carrier_network) — perform · Tasks
- [Resolve detention, claims, and service exceptions](/Tasks/Resolve_detention,_claims,_and_service_exceptions) — perform · Tasks
- [Tender and dispatch loads to carriers](/Tasks/Tender_and_dispatch_loads_to_carriers) — perform · Tasks
- [Source carrier capacity for open loads](/Tasks/Source_carrier_capacity_for_open_loads) — perform · Tasks

### What it uses

- [Travel Stops](/Products/Travel_Stops) — uses · Products
- [McLeod LoadMaster](/Products/McLeod_LoadMaster) — uses · Products
- [Descartes MacroPoint](/Products/Descartes_MacroPoint) — uses · Products
- [DAT One](/Products/DAT_One) — uses · Products

### Problems this exposes

- [rate negotiation anchored without a per-carrier load-acceptance-probability signal](/Problems/rate_negotiation_anchored_without_a_per-carrier_load-acceptance-probability_signal) — exposes problem · Problems
- [carrier-pay vs customer-invoice settlement reconciled line-by-line after delivery](/Problems/carrier-pay_vs_customer-invoice_settlement_reconciled_line-by-line_after_delivery) — exposes problem · Problems
- [carrier-network relationship history (lanes run, fall-offs) lives in rep memory and is lost on turnover](/Problems/carrier-network_relationship_history_(lanes_run,_fall-offs)_lives_in_rep_memory_and_is_lost_on_turnover) — exposes problem · Problems
- [margin erosion when accessorial charges (detention, lumper, layover) are disputed after delivery](/Problems/margin_erosion_when_accessorial_charges_(detention,_lumper,_layover)_are_disputed_after_delivery) — exposes problem · Problems
- [carrier vetting (authority, insurance, FMCSA safety score) re-checked manually per load to avoid double-brokering fraud](/Problems/carrier_vetting_(authority,_insurance,_FMCSA_safety_score)_re-checked_manually_per_load_to_avoid_double-brokering_fraud) — exposes problem · Problems
- [check-call tracking of in-transit loads via phone tag instead of ELD/telematics feed](/Problems/check-call_tracking_of_in-transit_loads_via_phone_tag_instead_of_ELD%2Ftelematics_feed) — exposes problem · Problems
- [reconciling carrier invoices against rate confirmations and POD before factoring](/Problems/reconciling_carrier_invoices_against_rate_confirmations_and_POD_before_factoring) — exposes problem · Problems
- [spot-rate quoting from gut feel and stale DAT board reads rather than live lane cost](/Problems/spot-rate_quoting_from_gut_feel_and_stale_DAT_board_reads_rather_than_live_lane_cost) — exposes problem · Problems
- [Load Coverage Is A Manual Time Pressured Phone And Vetting Scramble](/Problems/Load_Coverage_Is_A_Manual_Time_Pressured_Phone_And_Vetting_Scramble) — exposes problem · Problems

### Uses software

- [Carrier Vetting Platform](/Software/Carrier_Vetting_Platform) — uses software · Software
- [Microsoft Excel](/Software/Microsoft_Excel) — uses software · Software
- [Customer Relationship Management Software](/Software/Customer_Relationship_Management_Software) — uses software · Software
- [Load Board Software](/Software/Load_Board_Software) — uses software · Software
- [Transportation Management System](/Software/Transportation_Management_System) — uses software · Software

### Requires ability

- [Speed of Closure](/Ability/Speed_of_Closure) — requires ability · Ability
- [Oral Expression](/Ability/Oral_Expression) — requires ability · Ability
- [Oral Comprehension](/Ability/Oral_Comprehension) — requires ability · Ability

### Required skills

- [Problem Sensitivity Handling](/Skills/Problem_Sensitivity_Handling) — requires skill · Skills
- [Customer Relationship Management](/Skills/Customer_Relationship_Management) — requires skill · Skills
- [Carrier Sourcing](/Skills/Carrier_Sourcing) — requires skill · Skills
- [Rate Quoting](/Skills/Rate_Quoting) — requires skill · Skills
- [Negotiation](/Skills/Negotiation) — requires skill · Skills