# Academic Advising Office

*/Departments/Academic_Advising_Office*

## Neighborhood

### Related (delivered by)

- [Staffing Walk In Advising Hours](/Processes/Staffing_Walk_In_Advising_Hours) — delivered by · Processes
- [Advise students on issues such as course selection, progress toward graduation, and career decisions...](/Tasks/Advise_students_on_issues_such_as_course_selection,_progress_toward_graduation,_and_career_decisions...) — delivered by · Tasks
- [Advise students on course selection, career decisions, and other academic and vocational concerns.](/Tasks/Advise_students_on_course_selection,_career_decisions,_and_other_academic_and_vocational_concerns.) — delivered by · Tasks
- [Advise students on academic or career matters.](/Activities/Advise_students_on_academic_or_career_matters.) — delivered by · Activities
- [Advise students on academic and vocational curricula and career issues.](/Tasks/Advise_students_on_academic_and_vocational_curricula_and_career_issues.) — delivered by · Tasks
- [Advise students on academic and vocational curricula, and on career issues.](/Tasks/Advise_students_on_academic_and_vocational_curricula,_and_on_career_issues.) — delivered by · Tasks
- [Develop graduation plans](/Processes/Develop_graduation_plans) — delivered by · Processes

### Staff

- [Advising Center Director](/JobTypes/Advising_Center_Director) — staff · JobTypes
- [Peer Advisor](/JobTypes/Peer_Advisor) — staff · JobTypes
- [Front Desk Coordinator](/JobTypes/Front_Desk_Coordinator) — staff · JobTypes
- [Advising Systems Administrator](/JobTypes/Advising_Systems_Administrator) — staff · JobTypes
- [Walk In Advising Specialist](/JobTypes/Walk_In_Advising_Specialist) — staff · JobTypes
- [Appointment Scheduling Clerk](/JobTypes/Appointment_Scheduling_Clerk) — staff · JobTypes
- [Front Desk Advising Coordinator](/JobTypes/Front_Desk_Advising_Coordinator) — staff · JobTypes
- [Academic Advisor](/JobTypes/Academic_Advisor) — staff · JobTypes
- [Advising Office Manager](/JobTypes/Advising_Office_Manager) — staff · JobTypes

### Measured by

- [Appointment No-Show Rate](/Metrics/Appointment_No-Show_Rate) — measured by · Metrics
- [Student Satisfaction with Advising](/Metrics/Student_Satisfaction_with_Advising) — measured by · Metrics
- [Time to First Advising Contact](/Metrics/Time_to_First_Advising_Contact) — measured by · Metrics
- [Advisor Utilization Rate](/Metrics/Advisor_Utilization_Rate) — measured by · Metrics
- [Office Coverage during Peak Registration](/Metrics/Office_Coverage_during_Peak_Registration) — measured by · Metrics
- [Student Contacts per Term](/Metrics/Student_Contacts_per_Term) — measured by · Metrics
- [Advising Appointment No Show Rate](/Metrics/Advising_Appointment_No_Show_Rate) — measured by · Metrics
- [Appointment Wait Time](/Metrics/Appointment_Wait_Time) — measured by · Metrics

### Processes it runs

- [Assign Students to Advisors](/Processes/Assign_Students_to_Advisors) — runs · Processes
- [Coordinate Registration Holds Resolution](/Processes/Coordinate_Registration_Holds_Resolution) — runs · Processes
- [Maintain Advising Notes and Records](/Processes/Maintain_Advising_Notes_and_Records) — runs · Processes
- [Manage Advising Appointment Scheduling](/Processes/Manage_Advising_Appointment_Scheduling) — runs · Processes
- [Run New Student Orientation Advising](/Processes/Run_New_Student_Orientation_Advising) — runs · Processes
- [Coordinating Registration Period Advising Surges](/Processes/Coordinating_Registration_Period_Advising_Surges) — runs · Processes
- [Scheduling and Triaging Advising Appointments](/Processes/Scheduling_and_Triaging_Advising_Appointments) — runs · Processes

### Problems this exposes

- [advising notes lack a structured referral field, so handoffs to counseling or financial aid aren't closed-loop tracked to resolution](/Problems/advising_notes_lack_a_structured_referral_field,_so_handoffs_to_counseling_or_financial_aid_aren't_closed-loop_tracked_to_resolution) — exposes problem · Problems
- [appointment triage can't distinguish a quick registration-PIN release from a complex degree-planning need, so urgent holds wait behind routine ones](/Problems/appointment_triage_can't_distinguish_a_quick_registration-PIN_release_from_a_complex_degree-planning_need,_so_urgent_holds_wait_behind_routine_ones) — exposes problem · Problems
- [walk-in advising contacts aren't written back to the contact-record tracker, so the next scheduled advisor misses what was already covered](/Problems/walk-in_advising_contacts_aren't_written_back_to_the_contact-record_tracker,_so_the_next_scheduled_advisor_misses_what_was_already_covered) — exposes problem · Problems
- [registration-surge appointment demand isn't rebalanced against advisor caseload assignments, so some advisors are triple-booked at peak while others sit idle](/Problems/registration-surge_appointment_demand_isn't_rebalanced_against_advisor_caseload_assignments,_so_some_advisors_are_triple-booked_at_peak_while_others_sit_idle) — exposes problem · Problems
- [course-prerequisite and seat-availability conflicts aren't caught until registration fails](/Problems/course-prerequisite_and_seat-availability_conflicts_aren't_caught_until_registration_fails) — exposes problem · Problems
- [advising-load distribution leaves some caseloads triple others with no rebalancing](/Problems/advising-load_distribution_leaves_some_caseloads_triple_others_with_no_rebalancing) — exposes problem · Problems
- [degree-audit exceptions require manual override that advisors apply inconsistently](/Problems/degree-audit_exceptions_require_manual_override_that_advisors_apply_inconsistently) — exposes problem · Problems
- [at-risk students surface in early-alert flags after the drop deadline has passed](/Problems/at-risk_students_surface_in_early-alert_flags_after_the_drop_deadline_has_passed) — exposes problem · Problems

### Part of

- [University](/CompanyTypes/University) — part of · CompanyTypes
- [Community College](/CompanyTypes/Community_College) — part of · CompanyTypes