# Winter Warming Centers

*/CompanyTypes/Winter_Warming_Centers*

Key roles: Warming Center Director, Shelter Shift Supervisor, Awake Overnight Monitor, Intake and Triage Specialist, De-escalation Specialist, Harm Reduction Specialist, Street Outreach Worker, Volunteer Coordinator, Logistics and Supply Coordinator, Resource Navigator, Peer Support Specialist, In-Kind Donations Coordinator. Departments: Intake and Triage, Shelter Operations, Volunteer Services, Safety and De-escalation, Street Outreach and Engagement, Resource Navigation, Facility and Logistics Management, In-Kind Donations Management.

## Company Type Bmc Profile

**Size**: [Micro](/CompanySize/Micro)
**Uses Tool**:
- [Folding Cots](/CompanyTypes/Winter_Warming_Centers/Products/Folding_Cots)
- [Industrial Blankets and Linens](/CompanyTypes/Winter_Warming_Centers/Products/Industrial_Blankets_and_Linens)
- [Commercial Coffee Urns](/CompanyTypes/Winter_Warming_Centers/Products/Commercial_Coffee_Urns)
- [Two-Way Radios](/CompanyTypes/Winter_Warming_Centers/Products/Two-Way_Radios)
- [Naloxone Kits](/CompanyTypes/Winter_Warming_Centers/Products/Naloxone_Kits)
**Governance**: [Board Approval](/DecisionStructure/Board_Approval)
**Operates In**:
- [Social Assistance](/CompanyTypes/Winter_Warming_Centers/Industries/Social_Assistance)
**Supplied By**:
- [Institutional Food Service Providers](/CompanyTypes/Institutional_Food_Service_Providers)
- [Janitorial Supply Distributors](/CompanyTypes/Janitorial_Supply_Distributors)
**Designation**: none
**Core Activity**:
- [Opening Overnight Warming Spaces During Cold Weather Activations](/Activities/Opening_Overnight_Warming_Spaces_During_Cold_Weather_Activations)
- [Screening and Checking In Guests Seeking Shelter from Cold](/Activities/Screening_and_Checking_In_Guests_Seeking_Shelter_from_Cold)
- [Coordinating Cold Weather Activation Triggers with Local Government](/Activities/Coordinating_Cold_Weather_Activation_Triggers_with_Local_Government)
- [Connecting Guests to Housing and Social Services Referrals](/Activities/Connecting_Guests_to_Housing_and_Social_Services_Referrals)
**Outsourced To**:
- [Security Guard Companies](/CompanyTypes/Security_Guard_Companies)
- [Commercial Cleaning Companies](/CompanyTypes/Commercial_Cleaning_Companies)
**Signature Role**:
- [Shelter Shift Supervisor](/JobTypes/Shelter_Shift_Supervisor)
- [Intake Coordinator](/JobTypes/Intake_Coordinator)
- [Volunteer Coordinator](/JobTypes/Volunteer_Coordinator)
**Demands Service**:
- [Catered Meal Services](/CompanyTypes/Winter_Warming_Centers/Services/Catered_Meal_Services)
- [Security Guard Services](/CompanyTypes/Winter_Warming_Centers/Services/Security_Guard_Services)
- [Laundry Services](/CompanyTypes/Winter_Warming_Centers/Services/Laundry_Services)
- [Social Work Case Management](/CompanyTypes/Winter_Warming_Centers/Services/Social_Work_Case_Management)
- [Facility Insurance](/CompanyTypes/Winter_Warming_Centers/Services/Facility_Insurance)
**Provides Service**:
- [Emergency Overnight Warming Shelter](/CompanyTypes/Winter_Warming_Centers/Services/Emergency_Overnight_Warming_Shelter)
- [Cold Weather Outreach](/CompanyTypes/Winter_Warming_Centers/Services/Cold_Weather_Outreach)
- [Service Referrals](/CompanyTypes/Winter_Warming_Centers/Services/Service_Referrals)
**Operational Model**: [Team Owned](/OperationalModel/Team_Owned)
**Signature Process**:
- [Cold Weather Activation Decision Protocol](/Processes/Cold_Weather_Activation_Decision_Protocol)
- [Guest Intake and Bed Assignment](/Processes/Guest_Intake_and_Bed_Assignment)
- [Volunteer Shift Scheduling](/Processes/Volunteer_Shift_Scheduling)
- [Overnight Facility Supervision](/Processes/Overnight_Facility_Supervision)
- [Service Referral Coordination](/Processes/Service_Referral_Coordination)
**Outsources Process**:
- [Facility Deep Cleaning](/Processes/Facility_Deep_Cleaning)
- [Security Staffing](/Processes/Security_Staffing)
- [Meal Preparation](/Processes/Meal_Preparation)
**Forward Integrates Into**:
- [Year-Round Homeless Shelters](/CompanyTypes/Year-Round_Homeless_Shelters)

## Neighborhood

### Parent

- [Temporary Shelters](/Industries/Temporary_Shelters) — parent · Industries

### Siblings

- [Cold-Weather Overnight Shelter](/CompanyTypes/Cold-Weather_Overnight_Shelter) — siblings · CompanyTypes
- [Disaster Relief Shelter Organization](/CompanyTypes/Disaster_Relief_Shelter_Organization) — siblings · CompanyTypes
- [Domestic Violence Safe Houses](/CompanyTypes/Domestic_Violence_Safe_Houses) — siblings · CompanyTypes
- [Faith-Based Rescue Missions](/CompanyTypes/Faith-Based_Rescue_Missions) — siblings · CompanyTypes
- [Family Emergency Shelters](/CompanyTypes/Family_Emergency_Shelters) — siblings · CompanyTypes
- [Homeless Emergency Shelter Operator](/CompanyTypes/Homeless_Emergency_Shelter_Operator) — siblings · CompanyTypes
- [Hotel/Motel Voucher Programs](/CompanyTypes/Hotel%2FMotel_Voucher_Programs) — siblings · CompanyTypes
- [Low-Barrier Navigation Centers](/CompanyTypes/Low-Barrier_Navigation_Centers) — siblings · CompanyTypes
- [Medical Hospitality Houses](/CompanyTypes/Medical_Hospitality_Houses) — siblings · CompanyTypes
- [Veteran Transitional Shelters](/CompanyTypes/Veteran_Transitional_Shelters) — siblings · CompanyTypes
- [Veterans Shelter Provider](/CompanyTypes/Veterans_Shelter_Provider) — siblings · CompanyTypes
- [Youth Crisis Shelters](/CompanyTypes/Youth_Crisis_Shelters) — siblings · CompanyTypes

### Provides

- [Social Assistance Referral](/Services/Social_Assistance_Referral) — provides · Services
- [Service Referral](/Services/Service_Referral) — provides · Services
- [Emergency Shelter](/Services/Emergency_Shelter) — provides · Services
- [Emergency Overnight Warming Shelter](/Services/Emergency_Overnight_Warming_Shelter) — provides · Services
- [Cold Weather Outreach](/Services/Cold_Weather_Outreach) — provides · Services
- [Meal Service](/Services/Meal_Service) — provides · Services
- [Emergency Warming Shelter](/Services/Emergency_Warming_Shelter) — provides · Services
- [Basic Needs Assistance](/Services/Basic_Needs_Assistance) — provides · Services
- [Warming and Respite Services](/Services/Warming_and_Respite_Services) — provides · Services

### Demands service

- [Transport services](/Services/Transport_services) — demands service · Services
- [Guard services](/Services/Guard_services) — demands service · Services
- [Laundry services](/Services/Laundry_services) — demands service · Services
- [Cleaning and janitorial services](/Services/Cleaning_and_janitorial_services) — demands service · Services
- [Catering services](/Services/Catering_services) — demands service · Services
- [Facility Insurance](/Services/Facility_Insurance) — demands service · Services
- [Social Work Case Management](/Services/Social_Work_Case_Management) — demands service · Services
- [Security Service](/Services/Security_Service) — demands service · Services
- [Food Donation and Catering](/Services/Food_Donation_and_Catering) — demands service · Services
- [Utility and Heating Services](/Services/Utility_and_Heating_Services) — demands service · Services
- [Social Work Referral Services](/Services/Social_Work_Referral_Services) — demands service · Services

### Outsources process

- [Meal Service Preparation](/Processes/Meal_Service_Preparation) — outsources process · Processes
- [Food Catering](/Processes/Food_Catering) — outsources process · Processes
- [Facility Cleaning Operations](/Processes/Facility_Cleaning_Operations) — outsources process · Processes
- [Beneficiary Transportation](/Processes/Beneficiary_Transportation) — outsources process · Processes
- [Facility Deep Cleaning](/Processes/Facility_Deep_Cleaning) — outsources process · Processes
- [Security Staffing](/Processes/Security_Staffing) — outsources process · Processes
- [Food Preparation](/Processes/Food_Preparation) — outsources process · Processes

### Uses tool

- [Radiotelephones](/Products/Radiotelephones) — uses tool · Products
- [Space heaters](/Products/Space_heaters) — uses tool · Products
- [Portable Restroom Unit](/Products/Portable_Restroom_Unit) — uses tool · Products
- [Air Heaters - Portable](/Products/Air_Heaters_-_Portable) — uses tool · Products
- [Naloxone Kit](/Products/Naloxone_Kit) — uses tool · Products
- [First aid kits](/Products/First_aid_kits) — uses tool · Products
- [Coffee Urn](/Products/Coffee_Urn) — uses tool · Products
- [Commercial use food warmers](/Products/Commercial_use_food_warmers) — uses tool · Products
- [Industrial Blankets and Linens](/Products/Industrial_Blankets_and_Linens) — uses tool · Products
- [Folding Cots](/Products/Folding_Cots) — uses tool · Products
- [Blankets and Cold-Weather Gear](/Products/Blankets_and_Cold-Weather_Gear) — uses tool · Products
- [Cots and Bedding](/Products/Cots_and_Bedding) — uses tool · Products

### Signature process

- [Community Resource Referral](/Processes/Community_Resource_Referral) — signature process · Processes
- [Resource Referral Coordination](/Processes/Resource_Referral_Coordination) — signature process · Processes
- [Clinical Admissions Intake](/Processes/Clinical_Admissions_Intake) — signature process · Processes
- [Emergency Shelter Intake](/Processes/Emergency_Shelter_Intake) — signature process · Processes
- [Volunteer Shift Scheduling](/Processes/Volunteer_Shift_Scheduling) — signature process · Processes
- [Overnight Facility Supervision](/Processes/Overnight_Facility_Supervision) — signature process · Processes
- [Cold Weather Activation Decision Protocol](/Processes/Cold_Weather_Activation_Decision_Protocol) — signature process · Processes
- [Meal Distribution](/Processes/Meal_Distribution) — signature process · Processes
- [Overnight Shelter Operation](/Processes/Overnight_Shelter_Operation) — signature process · Processes
- [Volunteer Coordination](/Processes/Volunteer_Coordination) — signature process · Processes
- [Client Intake and Referral](/Processes/Client_Intake_and_Referral) — signature process · Processes
- [Cold-Weather Facility Activation](/Processes/Cold-Weather_Facility_Activation) — signature process · Processes
- [Emergency Shelter Operations](/Processes/Emergency_Shelter_Operations) — signature process · Processes

### Outsourced to

- [Commercial Cleaning Companies](/CompanyTypes/Commercial_Cleaning_Companies) — outsourced to · CompanyTypes
- [Security Guard Companies](/CompanyTypes/Security_Guard_Companies) — outsourced to · CompanyTypes
- [Security Firms](/CompanyTypes/Security_Firms) — outsourced to · CompanyTypes
- [Catering Companies](/CompanyTypes/Catering_Companies) — outsourced to · CompanyTypes
- [Security Guard Firms](/CompanyTypes/Security_Guard_Firms) — outsourced to · CompanyTypes
- [Janitorial Service Companies](/CompanyTypes/Janitorial_Service_Companies) — outsourced to · CompanyTypes

### Core activity

- [Connecting Guests to Housing and Social Services Referrals](/Activities/Connecting_Guests_to_Housing_and_Social_Services_Referrals) — core activity · Activities
- [Coordinating Cold Weather Activation Triggers with Local Government](/Activities/Coordinating_Cold_Weather_Activation_Triggers_with_Local_Government) — core activity · Activities
- [Opening Overnight Warming Spaces During Cold Weather Activations](/Activities/Opening_Overnight_Warming_Spaces_During_Cold_Weather_Activations) — core activity · Activities
- [Screening and Checking In Guests Seeking Shelter from Cold](/Activities/Screening_and_Checking_In_Guests_Seeking_Shelter_from_Cold) — core activity · Activities
- [Referring Clients to Social Services](/Activities/Referring_Clients_to_Social_Services) — core activity · Activities
- [Coordinating Volunteers](/Activities/Coordinating_Volunteers) — core activity · Activities
- [Distributing Food and Supplies](/Activities/Distributing_Food_and_Supplies) — core activity · Activities
- [Providing Temporary Shelter](/Activities/Providing_Temporary_Shelter) — core activity · Activities
- [Providing Information to Coworkers and the Public](/Activities/Providing_Information_to_Coworkers_and_the_Public) — core activity · Activities
- [Performing for or Working Directly with the Public](/Activities/Performing_for_or_Working_Directly_with_the_Public) — core activity · Activities
- [Coordinating Volunteers and Schedules](/Activities/Coordinating_Volunteers_and_Schedules) — core activity · Activities
- [Assisting and Caring for Others](/Activities/Assisting_and_Caring_for_Others) — core activity · Activities

### Supplied by

- [Institutional Food Service Providers](/CompanyTypes/Institutional_Food_Service_Providers) — supplied by · CompanyTypes
- [Medical Supply Distributors](/CompanyTypes/Medical_Supply_Distributors) — supplied by · CompanyTypes
- [Emergency Supply Distributors](/CompanyTypes/Emergency_Supply_Distributors) — supplied by · CompanyTypes
- [Janitorial Supply Distributors](/CompanyTypes/Janitorial_Supply_Distributors) — supplied by · CompanyTypes
- [Food Banks](/CompanyTypes/Food_Banks) — supplied by · CompanyTypes
- [Emergency Relief Supply Distributors](/CompanyTypes/Emergency_Relief_Supply_Distributors) — supplied by · CompanyTypes

### Signature role

- [Shelter Shift Supervisor](/JobTypes/Shelter_Shift_Supervisor) — signature role · JobTypes
- [Intake Coordinator](/JobTypes/Intake_Coordinator) — signature role · JobTypes
- [Case Manager](/JobTypes/Case_Manager) — signature role · JobTypes
- [Volunteer Coordinator](/JobTypes/Volunteer_Coordinator) — signature role · JobTypes
- [Outreach Worker](/JobTypes/Outreach_Worker) — signature role · JobTypes
- [Shelter Coordinator](/JobTypes/Shelter_Coordinator) — signature role · JobTypes

### Forward integrates into

- [Year-Round Homeless Shelters](/CompanyTypes/Year-Round_Homeless_Shelters) — forward integrates into · CompanyTypes
- [Homeless Shelters](/CompanyTypes/Homeless_Shelters) — forward integrates into · CompanyTypes
- [Emergency Homeless Shelters](/CompanyTypes/Emergency_Homeless_Shelters) — forward integrates into · CompanyTypes

### Has governance model

- [Board Approval](/DecisionStructure/Board_Approval) — has governance model · DecisionStructure
- [Committee](/DecisionStructure/Committee) — has governance model · DecisionStructure

### Problems this exposes

- [vetted overnight guards can't be fielded on the few hours' notice a temperature-threshold activation gives, leaving operations under-secured or billed for cancelled call-ups](/Problems/vetted_overnight_guards_can't_be_fielded_on_the_few_hours'_notice_a_temperature-threshold_activation_gives,_leaving_operations_under-secured_or_billed_for_cancelled_call-ups) — exposes problem · Problems
- [deep-clean turnaround can't be scheduled against weather-driven re-activations, leaving facilities un-sanitized when the next cold snap reopens them](/Problems/deep-clean_turnaround_can't_be_scheduled_against_weather-driven_re-activations,_leaving_facilities_un-sanitized_when_the_next_cold_snap_reopens_them) — exposes problem · Problems
- [the caterer needs a meal headcount the center only learns at intake the same night, forcing over-order waste or shortfall on ad-hoc activations](/Problems/the_caterer_needs_a_meal_headcount_the_center_only_learns_at_intake_the_same_night,_forcing_over-order_waste_or_shortfall_on_ad-hoc_activations) — exposes problem · Problems
- [Volunteer Coordination call-ups can't be vetted/background-checked in the few hours a temperature-threshold activation allows before Overnight Shelter Operation](/Problems/Volunteer_Coordination_call-ups_can't_be_vetted%2Fbackground-checked_in_the_few_hours_a_temperature-threshold_activation_allows_before_Overnight_Shelter_Operation) — exposes problem · Problems
- [Janitorial Service Companies' deep-clean turnaround between intermittent openings can't be scheduled against weather-driven re-activations, leaving facilities un-sanitized when the next cold snap reopens them](/Problems/Janitorial_Service_Companies'_deep-clean_turnaround_between_intermittent_openings_can't_be_scheduled_against_weather-driven_re-activations,_leaving_facilities_un-sanitized_when_the_next_cold_snap_reopens_them) — exposes problem · Problems
- [Security Guard Firms can't field vetted overnight guards on the few hours' notice a temperature-threshold activation gives, leaving Overnight Shelter Operation under-secured or billed for cancelled call-ups](/Problems/Security_Guard_Firms_can't_field_vetted_overnight_guards_on_the_few_hours'_notice_a_temperature-threshold_activation_gives,_leaving_Overnight_Shelter_Operation_under-secured_or_billed_for_cancelled_call-ups) — exposes problem · Problems
- [Catering Companies need a meal headcount the center only learns at Intake and Registration the same night, forcing over-ordering and waste or shortfall on ad-hoc activations](/Problems/Catering_Companies_need_a_meal_headcount_the_center_only_learns_at_Intake_and_Registration_the_same_night,_forcing_over-ordering_and_waste_or_shortfall_on_ad-hoc_activations) — exposes problem · Problems
- [on-call catering-vendor activation tied to ad-hoc cold-snap openings with no fixed meal volume](/Problems/on-call_catering-vendor_activation_tied_to_ad-hoc_cold-snap_openings_with_no_fixed_meal_volume) — exposes problem · Problems
- [security-firm guard staffing for overnight shelter operation called up per temperature-threshold activation](/Problems/security-firm_guard_staffing_for_overnight_shelter_operation_called_up_per_temperature-threshold_activation) — exposes problem · Problems
- [janitorial-contractor turnaround squeezed between intermittent overnight openings](/Problems/janitorial-contractor_turnaround_squeezed_between_intermittent_overnight_openings) — exposes problem · Problems
- [volunteer-staff scheduling scrambled per cold-snap activation](/Problems/volunteer-staff_scheduling_scrambled_per_cold-snap_activation) — exposes problem · Problems
- [guest intake and headcount reporting for grant/municipal funding done on clipboards](/Problems/guest_intake_and_headcount_reporting_for_grant%2Fmunicipal_funding_done_on_clipboards) — exposes problem · Problems
- [overnight capacity activation triggered ad hoc when temperature thresholds hit](/Problems/overnight_capacity_activation_triggered_ad_hoc_when_temperature_thresholds_hit) — exposes problem · Problems
- [referral handoff to shelters and social services lost between intermittent openings](/Problems/referral_handoff_to_shelters_and_social_services_lost_between_intermittent_openings) — exposes problem · Problems

### Industries where this operates

- [Social Assistance](/Industries/Social_Assistance) — operates in · Industries
- [Community Food and Housing and Emergency and Other Relief Services](/Industries/Community_Food_and_Housing_and_Emergency_and_Other_Relief_Services) — operates in · Industries
- [Social Advocacy Organizations](/Industries/Social_Advocacy_Organizations) — operates in · Industries

### Signature occupation

- [Social and Community Service Managers](/Occupations/Social_and_Community_Service_Managers) — signature occupation · Occupations
- [Social and Human Service Assistants](/Occupations/Social_and_Human_Service_Assistants) — signature occupation · Occupations

### Has size

- [Micro](/CompanySize/Micro) — has size · CompanySize

### Has operational model

- [Team Owned](/OperationalModel/Team_Owned) — has operational model · OperationalModel