# Low-Barrier Navigation Centers

*/CompanyTypes/Low-Barrier_Navigation_Centers*

Key roles: Navigation Center Director, Housing Navigator, Milieu Specialist, Harm Reduction Specialist, Peer Support Specialist, HMIS Data Coordinator, Intake and Diversion Specialist, Behavioral Health Clinician, Shelter Shift Lead, Street Outreach Worker, Housing Locator, Environmental Services Technician. Departments: Intake and Diversion, Guest Services, Housing Navigation, Clinical and Behavioral Health, Harm Reduction Services, HMIS and Data Compliance, Facilities and Environmental Services, Street Outreach.

## Company Type Bmc Profile

**Size**: [Small](/CompanySize/Small)
**Uses Tool**:
- [Shelter Cots and Modular Bed Units](/CompanyTypes/Low-Barrier_Navigation_Centers/Products/Shelter_Cots_and_Modular_Bed_Units)
- [Secure Belongings Storage Lockers](/CompanyTypes/Low-Barrier_Navigation_Centers/Products/Secure_Belongings_Storage_Lockers)
- [Naloxone Kits](/CompanyTypes/Low-Barrier_Navigation_Centers/Products/Naloxone_Kits)
- [Commercial Laundry Machines](/CompanyTypes/Low-Barrier_Navigation_Centers/Products/Commercial_Laundry_Machines)
**Governance**: [Board Approval](/DecisionStructure/Board_Approval)
**Operates In**:
- [Social Assistance](/CompanyTypes/Low-Barrier_Navigation_Centers/Industries/Social_Assistance)
**Supplied By**:
- [Food Service Distributors](/CompanyTypes/Food_Service_Distributors)
- [Janitorial Supply Distributors](/CompanyTypes/Janitorial_Supply_Distributors)
- [Modular Furniture Manufacturers](/CompanyTypes/Modular_Furniture_Manufacturers)
**Supplies To**:
- [City Housing Departments](/CompanyTypes/City_Housing_Departments)
- [County Health and Human Services Agencies](/CompanyTypes/County_Health_and_Human_Services_Agencies)
- [Continuum of Care Lead Agencies](/CompanyTypes/Continuum_of_Care_Lead_Agencies)
**Designation**: none
**Core Activity**:
- [Providing Low Barrier Emergency Shelter Beds Without Sobriety Preconditions](/Activities/Providing_Low_Barrier_Emergency_Shelter_Beds_Without_Sobriety_Preconditions)
- [Case Managing Guests Toward Permanent Housing Placements](/Activities/Case_Managing_Guests_Toward_Permanent_Housing_Placements)
- [Coordinating Entry Assessments for Homeless Response Systems](/Activities/Coordinating_Entry_Assessments_for_Homeless_Response_Systems)
- [Storing Guest Belongings and Accommodating Partners and Pets On Site](/Activities/Storing_Guest_Belongings_and_Accommodating_Partners_and_Pets_On_Site)
**Outsourced To**:
- [Security Guard Company](/CompanyTypes/Security_Guard_Company)
- [Catering Company](/CompanyTypes/Catering_Company)
**Signature Role**:
- [Housing Navigator](/JobTypes/Housing_Navigator)
- [Shelter Case Manager](/JobTypes/Shelter_Case_Manager)
- [Shelter Operations Coordinator](/JobTypes/Shelter_Operations_Coordinator)
- [Peer Support Specialist](/JobTypes/Peer_Support_Specialist)
**Demands Service**:
- [Catered Meal Services](/CompanyTypes/Low-Barrier_Navigation_Centers/Services/Catered_Meal_Services)
- [Security Guard Services](/CompanyTypes/Low-Barrier_Navigation_Centers/Services/Security_Guard_Services)
- [Behavioral Health Counseling Services](/CompanyTypes/Low-Barrier_Navigation_Centers/Services/Behavioral_Health_Counseling_Services)
- [Janitorial Services](/CompanyTypes/Low-Barrier_Navigation_Centers/Services/Janitorial_Services)
- [Grant Writing Services](/CompanyTypes/Low-Barrier_Navigation_Centers/Services/Grant_Writing_Services)
**Serves Industry**:
- [Local Government](/CompanyTypes/Low-Barrier_Navigation_Centers/Industries/Local_Government)
- [State Government Human Services](/CompanyTypes/Low-Barrier_Navigation_Centers/Industries/State_Government_Human_Services)
**Provides Service**:
- [Emergency Shelter Operations](/CompanyTypes/Low-Barrier_Navigation_Centers/Services/Emergency_Shelter_Operations)
- [Housing Navigation Services](/CompanyTypes/Low-Barrier_Navigation_Centers/Services/Housing_Navigation_Services)
- [Homeless Outreach Coordination](/CompanyTypes/Low-Barrier_Navigation_Centers/Services/Homeless_Outreach_Coordination)
- [Benefits Enrollment Assistance](/CompanyTypes/Low-Barrier_Navigation_Centers/Services/Benefits_Enrollment_Assistance)
**Operational Model**: [Team Owned](/OperationalModel/Team_Owned)
**Signature Process**:
- [Coordinated Entry Intake and Assessment](/Processes/Coordinated_Entry_Intake_and_Assessment)
- [Housing Focused Case Management](/Processes/Housing_Focused_Case_Management)
- [Shelter Bed Assignment and Census Management](/Processes/Shelter_Bed_Assignment_and_Census_Management)
- [Harm Reduction Behavioral Support](/Processes/Harm_Reduction_Behavioral_Support)
- [Housing Placement and Exit Planning](/Processes/Housing_Placement_and_Exit_Planning)
**Outsources Process**:
- [Facility Security Staffing](/Processes/Facility_Security_Staffing)
- [Meal Preparation](/Processes/Meal_Preparation)
- [Payroll Processing](/Processes/Payroll_Processing)
- [Facility Maintenance](/Processes/Facility_Maintenance)
**Forward Integrates Into**:
- [Permanent Supportive Housing Operator](/CompanyTypes/Permanent_Supportive_Housing_Operator)

## Neighborhood

### Parent

- [Temporary Shelters](/Industries/Temporary_Shelters) — parent · Industries

### Siblings

- [Cold-Weather Overnight Shelter](/CompanyTypes/Cold-Weather_Overnight_Shelter) — siblings · CompanyTypes
- [Disaster Relief Shelter Organization](/CompanyTypes/Disaster_Relief_Shelter_Organization) — siblings · CompanyTypes
- [Domestic Violence Safe Houses](/CompanyTypes/Domestic_Violence_Safe_Houses) — siblings · CompanyTypes
- [Faith-Based Rescue Missions](/CompanyTypes/Faith-Based_Rescue_Missions) — siblings · CompanyTypes
- [Family Emergency Shelters](/CompanyTypes/Family_Emergency_Shelters) — siblings · CompanyTypes
- [Homeless Emergency Shelter Operator](/CompanyTypes/Homeless_Emergency_Shelter_Operator) — siblings · CompanyTypes
- [Hotel/Motel Voucher Programs](/CompanyTypes/Hotel%2FMotel_Voucher_Programs) — siblings · CompanyTypes
- [Medical Hospitality Houses](/CompanyTypes/Medical_Hospitality_Houses) — siblings · CompanyTypes
- [Veteran Transitional Shelters](/CompanyTypes/Veteran_Transitional_Shelters) — siblings · CompanyTypes
- [Veterans Shelter Provider](/CompanyTypes/Veterans_Shelter_Provider) — siblings · CompanyTypes
- [Winter Warming Centers](/CompanyTypes/Winter_Warming_Centers) — siblings · CompanyTypes
- [Youth Crisis Shelters](/CompanyTypes/Youth_Crisis_Shelters) — siblings · CompanyTypes

### Serves industry

- [State and Local Government](/Industries/State_and_Local_Government) — serves industry · Industries
- [State Government Human Services](/Industries/State_Government_Human_Services) — serves industry · Industries

### Demands service

- [Guard services](/Services/Guard_services) — demands service · Services
- [Cleaning and janitorial services](/Services/Cleaning_and_janitorial_services) — demands service · Services
- [Client Transportation](/Services/Client_Transportation) — demands service · Services
- [Catering services](/Services/Catering_services) — demands service · Services
- [Behavioral Counseling Services](/Services/Behavioral_Counseling_Services) — demands service · Services
- [Grant Writing Services](/Services/Grant_Writing_Services) — demands service · Services
- [Behavioral Health Service](/Services/Behavioral_Health_Service) — demands service · Services
- [Contract Security Service](/Services/Contract_Security_Service) — demands service · Services
- [Security Services](/Services/Security_Services) — demands service · Services

### Provides

- [Housing Navigation Assistance](/Services/Housing_Navigation_Assistance) — provides · Services
- [Benefits Enrollment](/Services/Benefits_Enrollment) — provides · Services
- [Homeless Outreach Coordination](/Services/Homeless_Outreach_Coordination) — provides · Services
- [Case Management](/Services/Case_Management) — provides · Services
- [Housing Navigation](/Services/Housing_Navigation) — provides · Services
- [Emergency Shelter](/Services/Emergency_Shelter) — provides · Services
- [Case Management Services](/Services/Case_Management_Services) — provides · Services

### Core activity

- [Help clients get needed services or resources.](/Activities/Help_clients_get_needed_services_or_resources.) — core activity · Activities
- [Case Managing Guests Toward Permanent Housing Placements](/Activities/Case_Managing_Guests_Toward_Permanent_Housing_Placements) — core activity · Activities
- [Coordinating Entry Assessments for Homeless Response Systems](/Activities/Coordinating_Entry_Assessments_for_Homeless_Response_Systems) — core activity · Activities
- [Providing Low Barrier Emergency Shelter Beds Without Sobriety Preconditions](/Activities/Providing_Low_Barrier_Emergency_Shelter_Beds_Without_Sobriety_Preconditions) — core activity · Activities
- [Storing Guest Belongings and Accommodating Partners and Pets On Site](/Activities/Storing_Guest_Belongings_and_Accommodating_Partners_and_Pets_On_Site) — core activity · Activities
- [Coordinating Housing Placement](/Activities/Coordinating_Housing_Placement) — core activity · Activities
- [Conducting Intake Assessments](/Activities/Conducting_Intake_Assessments) — core activity · Activities
- [Managing Client Cases](/Activities/Managing_Client_Cases) — core activity · Activities
- [Connecting Clients to Housing](/Activities/Connecting_Clients_to_Housing) — core activity · Activities
- [Coordinating Social Services](/Activities/Coordinating_Social_Services) — core activity · Activities
- [Providing Crisis Shelter](/Activities/Providing_Crisis_Shelter) — core activity · Activities

### Outsources process

- [Payroll and Timekeeping Processing](/Processes/Payroll_and_Timekeeping_Processing) — outsources process · Processes
- [Meal Service Preparation](/Processes/Meal_Service_Preparation) — outsources process · Processes
- [Catering and Food Service](/Processes/Catering_and_Food_Service) — outsources process · Processes
- [Facility Cleaning Operations](/Processes/Facility_Cleaning_Operations) — outsources process · Processes
- [Facility Security Operations](/Processes/Facility_Security_Operations) — outsources process · Processes
- [Facility Maintenance and Repair](/Processes/Facility_Maintenance_and_Repair) — outsources process · Processes
- [Building Security Staffing](/Processes/Building_Security_Staffing) — outsources process · Processes
- [Behavioral Health Care](/Processes/Behavioral_Health_Care) — outsources process · Processes
- [Security Services](/Processes/Security_Services) — outsources process · Processes

### Uses tool

- [Radiotelephones](/Products/Radiotelephones) — uses tool · Products
- [Naloxone Kit](/Products/Naloxone_Kit) — uses tool · Products
- [Commercial washing machines](/Products/Commercial_washing_machines) — uses tool · Products
- [Bunk Bed](/Products/Bunk_Bed) — uses tool · Products
- [Secure Belongings Storage Lockers](/Products/Secure_Belongings_Storage_Lockers) — uses tool · Products
- [Shelter Cots and Modular Bed Units](/Products/Shelter_Cots_and_Modular_Bed_Units) — uses tool · Products
- [Mobile Shower Trailers](/Products/Mobile_Shower_Trailers) — uses tool · Products
- [Personal Storage Lockers](/Products/Personal_Storage_Lockers) — uses tool · Products
- [Client Intake Workstations](/Products/Client_Intake_Workstations) — uses tool · Products
- [Cots and Bedding](/Products/Cots_and_Bedding) — uses tool · Products

### Signature process

- [Resource Referral Coordination](/Processes/Resource_Referral_Coordination) — signature process · Processes
- [Housing Case Management](/Processes/Housing_Case_Management) — signature process · Processes
- [Exit Planning and Housing Placement Coordination](/Processes/Exit_Planning_and_Housing_Placement_Coordination) — signature process · Processes
- [Manage cases](/Processes/Manage_cases) — signature process · Processes
- [Coordinated Entry Intake and Assessment](/Processes/Coordinated_Entry_Intake_and_Assessment) — signature process · Processes
- [Harm Reduction Behavioral Support](/Processes/Harm_Reduction_Behavioral_Support) — signature process · Processes
- [Shelter Bed Assignment and Census Management](/Processes/Shelter_Bed_Assignment_and_Census_Management) — signature process · Processes
- [Bed Assignment](/Processes/Bed_Assignment) — signature process · Processes
- [Housing Navigation](/Processes/Housing_Navigation) — signature process · Processes
- [Client Intake and Triage](/Processes/Client_Intake_and_Triage) — signature process · Processes
- [Wraparound Service Referral](/Processes/Wraparound_Service_Referral) — signature process · Processes
- [Coordinated Entry Assessment](/Processes/Coordinated_Entry_Assessment) — signature process · Processes
- [Housing Navigation and Placement](/Processes/Housing_Navigation_and_Placement) — signature process · Processes

### Forward integrates into

- [Permanent Supportive Housing Operator](/CompanyTypes/Permanent_Supportive_Housing_Operator) — forward integrates into · CompanyTypes
- [Permanent Supportive Housing Providers](/CompanyTypes/Permanent_Supportive_Housing_Providers) — forward integrates into · CompanyTypes
- [Supportive Housing Operators](/CompanyTypes/Supportive_Housing_Operators) — forward integrates into · CompanyTypes

### Outsourced to

- [Catering Company](/CompanyTypes/Catering_Company) — outsourced to · CompanyTypes
- [Security Guard Company](/CompanyTypes/Security_Guard_Company) — outsourced to · CompanyTypes
- [Janitorial Services](/CompanyTypes/Janitorial_Services) — outsourced to · CompanyTypes
- [Catering Companies](/CompanyTypes/Catering_Companies) — outsourced to · CompanyTypes
- [Security Contractors](/CompanyTypes/Security_Contractors) — outsourced to · CompanyTypes
- [Janitorial Service Companies](/CompanyTypes/Janitorial_Service_Companies) — outsourced to · CompanyTypes
- [Security Service Firms](/CompanyTypes/Security_Service_Firms) — outsourced to · CompanyTypes

### Signature role

- [Peer Support Specialist](/JobTypes/Peer_Support_Specialist) — signature role · JobTypes
- [Shelter Case Manager](/JobTypes/Shelter_Case_Manager) — signature role · JobTypes
- [Shelter Operations Coordinator](/JobTypes/Shelter_Operations_Coordinator) — signature role · JobTypes
- [Outreach Worker](/JobTypes/Outreach_Worker) — signature role · JobTypes
- [Housing Navigator](/JobTypes/Housing_Navigator) — signature role · JobTypes
- [Case Manager](/JobTypes/Case_Manager) — signature role · JobTypes
- [Social and Human Service Assistant](/JobTypes/Social_and_Human_Service_Assistant) — signature role · JobTypes

### Supplied by

- [Food Service Distributors](/CompanyTypes/Food_Service_Distributors) — supplied by · CompanyTypes
- [Janitorial Supply Distributors](/CompanyTypes/Janitorial_Supply_Distributors) — supplied by · CompanyTypes
- [Modular Furniture Manufacturers](/CompanyTypes/Modular_Furniture_Manufacturers) — supplied by · CompanyTypes
- [Behavioral Health Nonprofits](/CompanyTypes/Behavioral_Health_Nonprofits) — supplied by · CompanyTypes
- [Food Service Contractors](/CompanyTypes/Food_Service_Contractors) — supplied by · CompanyTypes
- [Contract Security Firms](/CompanyTypes/Contract_Security_Firms) — supplied by · CompanyTypes
- [Medical Supply Distributors](/CompanyTypes/Medical_Supply_Distributors) — supplied by · CompanyTypes
- [Food Service Providers](/CompanyTypes/Food_Service_Providers) — supplied by · CompanyTypes

### Supplies to

- [City Housing Departments](/CompanyTypes/City_Housing_Departments) — supplies to · CompanyTypes
- [Continuum of Care Lead Agencies](/CompanyTypes/Continuum_of_Care_Lead_Agencies) — supplies to · CompanyTypes
- [County Health and Human Services Agencies](/CompanyTypes/County_Health_and_Human_Services_Agencies) — supplies to · CompanyTypes
- [Transitional Housing Providers](/CompanyTypes/Transitional_Housing_Providers) — supplies to · CompanyTypes

### Problems this exposes

- [housing navigation needs the document-readiness packet (ID, income verification, homeless certification) the low-barrier intake deliberately never collected, stalling placement at the landlord-match step](/Problems/housing_navigation_needs_the_document-readiness_packet_(ID,_income_verification,_homeless_certification)_the_low-barrier_intake_deliberately_never_collected,_stalling_placement_at_the_landlord-match_step) — exposes problem · Problems
- [case management on a no-sobriety low-barrier census can't sustain a longitudinal care plan when walk-in clients churn beds nightly and the minimal record won't carry goals across re-encounters](/Problems/case_management_on_a_no-sobriety_low-barrier_census_can't_sustain_a_longitudinal_care_plan_when_walk-in_clients_churn_beds_nightly_and_the_minimal_record_won't_carry_goals_across_re-encounters) — exposes problem · Problems
- [a client assessed at one navigation center must keep their Coordinated Entry priority when re-encountered elsewhere, but the trauma-informed minimal record can't dedupe them in HMIS](/Problems/a_client_assessed_at_one_navigation_center_must_keep_their_Coordinated_Entry_priority_when_re-encountered_elsewhere,_but_the_trauma-informed_minimal_record_can't_dedupe_them_in_HMIS) — exposes problem · Problems
- [low-barrier intake deliberately collects minimal data, but Coordinated Entry's VI-SPDAT prioritization scoring needs fields the walk-in client never provided, dropping them down the regional housing queue](/Problems/low-barrier_intake_deliberately_collects_minimal_data,_but_Coordinated_Entry's_VI-SPDAT_prioritization_scoring_needs_fields_the_walk-in_client_never_provided,_dropping_them_down_the_regional_housing_queue) — exposes problem · Problems
- [bed assignment in a no-sobriety-requirement low-barrier setting must place clients against the outsourced security contractor's incident flags without a shared structured record of prior safety events](/Problems/bed_assignment_in_a_no-sobriety-requirement_low-barrier_setting_must_place_clients_against_the_outsourced_security_contractor's_incident_flags_without_a_shared_structured_record_of_prior_safety_events) — exposes problem · Problems
- [culturally-appropriate and special-diet meals for an unrostered low-barrier walk-in census force the caterer to guess head-counts hours before the actual nightly intake](/Problems/culturally-appropriate_and_special-diet_meals_for_an_unrostered_low-barrier_walk-in_census_force_the_caterer_to_guess_head-counts_hours_before_the_actual_nightly_intake) — exposes problem · Problems
- [outsourced security contractor's incident reports aren't structured for the center's HMIS continuum-of-care record, losing client safety data](/Problems/outsourced_security_contractor's_incident_reports_aren't_structured_for_the_center's_HMIS_continuum-of-care_record,_losing_client_safety_data) — exposes problem · Problems
- [biohazard, needle, and infection cleaning protocols that exceed an outsourced janitorial vendor's standard scope](/Problems/biohazard,_needle,_and_infection_cleaning_protocols_that_exceed_an_outsourced_janitorial_vendor's_standard_scope) — exposes problem · Problems
- [meal counts and special-diet provision by an outside caterer against a fluctuating walk-in census with no advance roster](/Problems/meal_counts_and_special-diet_provision_by_an_outside_caterer_against_a_fluctuating_walk-in_census_with_no_advance_roster) — exposes problem · Problems
- [de-escalation and use-of-force expectations for an outsourced security contractor inside a no-sobriety-requirement low-barrier setting](/Problems/de-escalation_and_use-of-force_expectations_for_an_outsourced_security_contractor_inside_a_no-sobriety-requirement_low-barrier_setting) — exposes problem · Problems
- [continuum-of-care HUD reporting and outcomes documentation burden on staff](/Problems/continuum-of-care_HUD_reporting_and_outcomes_documentation_burden_on_staff) — exposes problem · Problems
- [low-barrier intake means minimal documentation, complicating HMIS data entry](/Problems/low-barrier_intake_means_minimal_documentation,_complicating_HMIS_data_entry) — exposes problem · Problems
- [high client churn and trauma load drive frontline staff burnout and turnover](/Problems/high_client_churn_and_trauma_load_drive_frontline_staff_burnout_and_turnover) — exposes problem · Problems
- [bed-availability coordination with shelter and housing partners in real time](/Problems/bed-availability_coordination_with_shelter_and_housing_partners_in_real_time) — exposes problem · Problems
- [warm-handoff to wraparound services (SUD, behavioral health) often drops](/Problems/warm-handoff_to_wraparound_services_(SUD,_behavioral_health)_often_drops) — exposes problem · Problems
- [Coordinating Intake Bed Availability And Referrals In Real Time](/Problems/Coordinating_Intake_Bed_Availability_And_Referrals_In_Real_Time) — exposes problem · Problems

### Industries where this operates

- [Community Food and Housing, and Emergency and Other Relief Services](/Industries/Community_Food_and_Housing,_and_Emergency_and_Other_Relief_Services) — operates in · Industries
- [Emergency and Temporary Shelter](/Industries/Emergency_and_Temporary_Shelter) — operates in · Industries
- [Social Assistance Services](/Industries/Social_Assistance_Services) — operates in · Industries
- [Social Assistance](/Industries/Social_Assistance) — operates in · Industries

### Has size

- [Mid Market](/CompanySize/Mid_Market) — has size · CompanySize
- [Small](/CompanySize/Small) — has size · CompanySize

### Has operational model

- [Corporate Multi Unit](/OperationalModel/Corporate_Multi_Unit) — has operational model · OperationalModel
- [Team Owned](/OperationalModel/Team_Owned) — has operational model · OperationalModel

### Signature occupation

- [Community Health Workers](/Occupations/Community_Health_Workers) — signature occupation · Occupations
- [Social Workers](/Occupations/Social_Workers) — signature occupation · Occupations
- [Social and Human Service Assistants](/Occupations/Social_and_Human_Service_Assistants) — signature occupation · Occupations

### Has governance model

- [Board Approval](/DecisionStructure/Board_Approval) — has governance model · DecisionStructure