# ShiftSurge Agent

*/Agents/ShiftSurge_Agent*

## Neighborhood

### Who offers this

- [Absenteeism](/Startups/Absenteeism) — offers · Startups

### What it does

- [Broadcast Shift Offers](/Tasks/Broadcast_Shift_Offers) — performs · Tasks
- [Confirm Shift Acceptance](/Tasks/Confirm_Shift_Acceptance) — performs · Tasks
- [Detect Open Shift Gaps](/Tasks/Detect_Open_Shift_Gaps) — performs · Tasks
- [Escalate Unfilled Shifts To Manager](/Tasks/Escalate_Unfilled_Shifts_To_Manager) — performs · Tasks
- [Rank Eligible Backfill Workers](/Tasks/Rank_Eligible_Backfill_Workers) — performs · Tasks

### Realizes

- [Overtime Cost Containment](/Services/Overtime_Cost_Containment) — realizes · Services
- [Shift Coverage Assurance](/Services/Shift_Coverage_Assurance) — realizes · Services

### Uses tool

- [Send SMS Shift Offer](/Action/Send_SMS_Shift_Offer) — uses tool · Action
- [Update Shift Schedule](/Action/Update_Shift_Schedule) — uses tool · Action
- [Demand Forecasting Model](/Products/Demand_Forecasting_Model) — uses tool · Products
- [Workforce Management System](/Products/Workforce_Management_System) — uses tool · Products