# Asset Tracking Agent

*/Agents/Asset_Tracking_Agent*

## Solution Overview

The Asset Tracking Agent continuously queries AWS Organizations, Okta directories, and Jamf endpoints to map deployed software licenses, cloud instances, and TLS certificates against active employee records. It identifies orphaned cloud resources and idle SaaS seats, compiling the data into daily reconciliation CSVs and executing direct access revocations for verified inactive accounts via API.

IT Operations managers and FinOps teams hire this digital worker to eliminate silent SaaS sprawl and untracked cloud waste. Instead of analysts manually downloading and cross-referencing vendor billing portals with HR directories at the end of every month, the agent automatically surfaces discrepancies, such as departing contractors retaining active GitHub Enterprise licenses.

Operating as an autonomous IT team member, the agent consumes raw usage logs from Headless SaaS identity providers and cloud infrastructure APIs. It generates draft de-provisioning tickets in ServiceNow, pausing execution for a human IT administrator to review and approve the final termination of high-cost infrastructure to prevent accidental production downtime.

## Icp Opportunities

- [Digital Asset Scanner](/Opportunities/Digital_Asset_Scanner) — Headless SaaS
- [SaaS Seat Harvester](/Opportunities/SaaS_Seat_Harvester) — Agent
- [Shadow IT Auditor](/Opportunities/Shadow_IT_Auditor) — Service-as-Software
- [Infrastructure Rightsizing Automation](/Opportunities/Infrastructure_Rightsizing_Automation) — Agent
- [Endpoint Patching Service](/Opportunities/Endpoint_Patching_Service) — Service-as-Software

## Agent Definition

**Goals**:
- [SaaS Utilization Rate](/Metrics/SaaS_Utilization_Rate)
- [Cloud Waste Reduction](/Metrics/Cloud_Waste_Reduction)
- [Deprovisioning Cycle Time](/Metrics/Deprovisioning_Cycle_Time)
**Tools**:
- [AWS](/Products/AWS)
- [Okta](/Products/Okta)
- [Jamf](/Products/Jamf)
- [ServiceNow](/Products/ServiceNow)
**Skills**:
- [Systems Evaluation](/Skills/Systems_Evaluation)
- [Operations Analysis](/Skills/Operations_Analysis)
- [Data Analysis](/Skills/Data_Analysis)
- [Resource Allocation](/Skills/Resource_Allocation)
**Contacts**:
- API
- Slack
- Webhook
**Identity**: did:web:agents.acme.example/asset-tracking-agent
**Core Tasks**:
- [Query Cloud APIs](/Tasks/Query_Cloud_APIs)
- [Cross-Reference Employee Records](/Tasks/Cross-Reference_Employee_Records)
- [Revoke Inactive Account Access](/Tasks/Revoke_Inactive_Account_Access)
- [Compile Reconciliation Reports](/Tasks/Compile_Reconciliation_Reports)
**Escalation**: High-cost infrastructure terminations generate a draft ticket in ServiceNow requiring manual IT administrator approval before final de-provisioning to prevent accidental production downtime.
**Memory Kind**: persistent
**Memory Note**: Retains known service account exceptions, historical resource baseline allocations, and prior administrative approvals to prevent redundant flagging of legitimate persistent infrastructure.
**Autonomy Mode**: guarded
**Replaces Role**: [IT Asset Manager](/JobTypes/IT_Asset_Manager)
**Solves Problem**: [Untracked Cloud Waste](/Problems/Untracked_Cloud_Waste)
**Responsibilities**:
- Map Deployed Software Licenses
- Identify Orphaned Cloud Resources
- Triage Idle SaaS Seats
- Draft Deprovisioning Requests

## Agent Function Cascade

**Ai Role**: The agent continuously runs the asset tracking loop end-to-end, querying system APIs and triaging orphaned resources autonomously, but pauses to draft a ServiceNow ticket for manual IT admin approval before executing high-cost infrastructure terminations.
**Cascade**:
- Kind: Code · Note: Pulls deployment data from AWS, Okta, and Jamf. · Step: Ingest Resource Telemetry · Verb: query · Realizes: Retrieve System Data · Oversight: none
- Kind: Code · Note: Matches active telemetry against persistent exception rules. · Step: Map Deployed Licenses · Verb: correlate · Realizes: Cross-Reference Employee Records · Oversight: none
- Kind: Generative · Note: Classifies unused seats and flags high-cost idle infrastructure. · Step: Triage Idle Resources · Verb: triage · Realizes: Identify Orphaned Cloud Resources · Oversight: none
- Kind: Human · Note: IT admin manually approves drafted ServiceNow ticket for high-cost resources. · Step: Approve Infrastructure Termination · Verb: approve · Realizes: Authorize System Changes · Oversight: approves
- Kind: Code · Note: Executes deprovisioning and logs final reconciliation baseline. · Step: Revoke Access And Report · Verb: revoke · Realizes: Revoke Account Access · Oversight: none
**Optimizes**:
- [SaaS Utilization Rate](/Metrics/SaaS_Utilization_Rate)
- [Cloud Waste Reduction](/Metrics/Cloud_Waste_Reduction)
- [Deprovisioning Cycle Time](/Metrics/Deprovisioning_Cycle_Time)

## Agent Representative Offer

**Warranty**: Commits to a 99.9% uptime service-level agreement for scheduled monitoring sweeps, offering prorated bill credits for missed reporting cycles.
**Price Band**: Roughly $0.05 to $0.25 per tracked user seat or cloud resource per month, depending on the total volume of connected integrations.
**Pricing Kind**: UsageMeter
**Deliverables**:
- Continuous API polling of connected infrastructure and identity providers
- Automated draft deprovisioning tickets in ServiceNow for idle resources
- Scheduled SaaS seat utilization and cost reconciliation reports
- Real-time Slack alerts for unmapped cloud compute instances
**Delivery Mode**: The buyer completes a self-serve authorization sequence to connect infrastructure accounts, instantly deploying the agent to execute continuous background API sweeps.
**Business Function**: ProvideService
**Agent Checkout Support**:
- agentic-commerce-protocol
- stored-credential

## Agent Sequence Diagram

```mermaid
sequenceDiagram
    participant Trigger
    participant Agent as Asset Tracking Agent
    participant ALA as Asset Ledger API
    participant ALD as Asset Ledger Database
    participant IRW as Incident Routing Webhook
    participant ITAdmin as Human: IT Administrator

    Trigger->>Agent: Webhook initiates resource scan
    Agent->>ALA: Map deployed software licenses & cloud resources
    ALA-->>Agent: Return active deployments
    Agent->>ALD: Cross-reference with employee records
    ALD-->>Agent: Return baseline allocations & exceptions
    Agent->>Agent: Identify orphaned resources & idle seats
    Agent->>IRW: Draft initial deprovisioning requests
    IRW-->>Agent: Acknowledge draft tickets

    alt High-cost infrastructure terminations
        Agent->>ITAdmin: Escalate draft ticket for manual review
        ITAdmin-->>Agent: Approve final de-provisioning
    end

    Agent->>ALA: Revoke inactive account access
    ALA-->>Agent: Confirm termination
    Agent->>Trigger: Deliver compiled reconciliation report
```

## Neighborhood

### Composed into

- [Artiver](/Startups/Artiver) — composes · Startups

### Uses tool

- [Geofence Breach Detection](/Action/Geofence_Breach_Detection) — uses tool · Action
- [RFID Scanning Infrastructure](/Products/RFID_Scanning_Infrastructure) — uses tool · Products
- [GPS Asset Beacons](/Products/GPS_Asset_Beacons) — uses tool · Products

### What it does

- [Record Asset Location And Custody Changes](/Tasks/Record_Asset_Location_And_Custody_Changes) — performs · Tasks
- [Investigate Missing Asset Reports](/Tasks/Investigate_Missing_Asset_Reports) — performs · Tasks
- [Reconcile Physical Scans Against Register](/Tasks/Reconcile_Physical_Scans_Against_Register) — performs · Tasks
- [Execute Cloud Provider API Calls](/Tasks/Execute_Cloud_Provider_API_Calls) — performs · Tasks
- [Cross-Reference Employee Records](/Tasks/Cross-Reference_Employee_Records) — performs · Tasks
- [Compile Reconciliation Reports](/Tasks/Compile_Reconciliation_Reports) — performs · Tasks
- [Revoke Inactive Account Access](/Tasks/Revoke_Inactive_Account_Access) — performs · Tasks
- [Triangulate Asset Telemetry](/Tasks/Triangulate_Asset_Telemetry) — performs · Tasks
- [Process Spatial Mapping Data](/Tasks/Process_Spatial_Mapping_Data) — performs · Tasks
- [Log Chain Of Custody](/Tasks/Log_Chain_Of_Custody) — performs · Tasks
- [Cross-Reference Dispatch Orders](/Tasks/Cross-Reference_Dispatch_Orders) — performs · Tasks
- [Flag Unauthorized Perimeter Movement](/Tasks/Flag_Unauthorized_Perimeter_Movement) — performs · Tasks
- [Correlate Camera Logs With Coordinates](/Tasks/Correlate_Camera_Logs_With_Coordinates) — performs · Tasks
- [Ingest UWB Telemetry Feeds](/Tasks/Ingest_UWB_Telemetry_Feeds) — performs · Tasks
- [Send SMS Retrieval Commands](/Tasks/Send_SMS_Retrieval_Commands) — performs · Tasks
- [Update ERP Lease Statuses](/Tasks/Update_ERP_Lease_Statuses) — performs · Tasks

### Realizes

- [Physical Inventory Verification Service](/Services/Physical_Inventory_Verification_Service) — realizes · Services
- [Asset Custody Chain Service](/Services/Asset_Custody_Chain_Service) — realizes · Services

### Optimizes

- [SaaS Utilization Rate](/Metrics/SaaS_Utilization_Rate) — optimizes · Metrics
- [Deprovisioning Cycle Time](/Metrics/Deprovisioning_Cycle_Time) — optimizes · Metrics
- [Cloud Waste Reduction](/Metrics/Cloud_Waste_Reduction) — optimizes · Metrics
- [Equipment Search Time](/Metrics/Equipment_Search_Time) — optimizes · Metrics
- [Asset Utilization Rate](/Metrics/Asset_Utilization_Rate) — optimizes · Metrics
- [Manual Audit Frequency](/Metrics/Manual_Audit_Frequency) — optimizes · Metrics
- [Lost Asset Replacement Cost](/Metrics/Lost_Asset_Replacement_Cost) — optimizes · Metrics
- [Asset Retrieval Time](/Metrics/Asset_Retrieval_Time) — optimizes · Metrics
- [Inventory Audit Cycle Time](/Metrics/Inventory_Audit_Cycle_Time) — optimizes · Metrics
- [Equipment Loss Rate](/Metrics/Equipment_Loss_Rate) — optimizes · Metrics
- [Unauthorized Asset Loss Rate](/Metrics/Unauthorized_Asset_Loss_Rate) — optimizes · Metrics
- [Lost Equipment Costs](/Metrics/Lost_Equipment_Costs) — optimizes · Metrics

### Required skills

- [Resource Allocation](/Skills/Resource_Allocation) — requires skill · Skills
- [Data Analysis](/Skills/Data_Analysis) — requires skill · Skills
- [Operations Analysis](/Skills/Operations_Analysis) — requires skill · Skills
- [Systems Evaluation](/Skills/Systems_Evaluation) — requires skill · Skills
- [Information Organization](/Skills/Information_Organization) — requires skill · Skills
- [Operations Monitoring](/Skills/Operations_Monitoring) — requires skill · Skills
- [Spatial Data Analysis](/Skills/Spatial_Data_Analysis) — requires skill · Skills
- [Inventory Management](/Skills/Inventory_Management) — requires skill · Skills
- [Monitoring](/Skills/Monitoring) — requires skill · Skills
- [Spatial Orientation](/Skills/Spatial_Orientation) — requires skill · Skills

### What it addresses

- [Untracked Cloud Waste](/Problems/Untracked_Cloud_Waste) — addresses · Problems
- [Manual Yard Audits](/Problems/Manual_Yard_Audits) — addresses · Problems
- [Lost Equipment Write-Offs](/Problems/Lost_Equipment_Write-Offs) — addresses · Problems

### What it uses

- [ServiceNow](/Software/ServiceNow) — uses · Software
- [Okta](/Software/Okta) — uses · Software
- [Jamf](/Products/Jamf) — uses · Products
- [AWS](/Products/AWS) — uses · Products
- [IBM Maximo](/Products/IBM_Maximo) — uses · Products
- [Verkada](/Products/Verkada) — uses · Products
- [PagerDuty](/Software/PagerDuty) — uses · Software
- [Cisco Spaces](/Products/Cisco_Spaces) — uses · Products
- [Twilio](/Software/Twilio) — uses · Software

### Replaces this role

- [IT Asset Manager](/JobTypes/IT_Asset_Manager) — replaces · JobTypes
- [Equipment Tracking Coordinator](/JobTypes/Equipment_Tracking_Coordinator) — replaces · JobTypes
- [Equipment Inventory Coordinator](/JobTypes/Equipment_Inventory_Coordinator) — replaces · JobTypes

### Latent gaps

- [Digital Asset Scanner](/Opportunities/Digital_Asset_Scanner) — latent gap · Opportunities
- [Infrastructure Rightsizing Automation](/Opportunities/Infrastructure_Rightsizing_Automation) — latent gap · Opportunities
- [Shadow IT Auditor](/Opportunities/Shadow_IT_Auditor) — latent gap · Opportunities
- [SaaS Seat Harvester](/Opportunities/SaaS_Seat_Harvester) — latent gap · Opportunities
- [Endpoint Patching Service](/Opportunities/Endpoint_Patching_Service) — latent gap · Opportunities
- [Pallet Tracking Agent](/Opportunities/Pallet_Tracking_Agent) — latent gap · Opportunities
- [Asset Reprovisioning Service](/Opportunities/Asset_Reprovisioning_Service) — latent gap · Opportunities
- [Asset Interdiction Engine](/Opportunities/Asset_Interdiction_Engine) — latent gap · Opportunities
- [Wayfinding Dispatch Engine](/Opportunities/Wayfinding_Dispatch_Engine) — latent gap · Opportunities
- [Equipment Positioning Engine](/Opportunities/Equipment_Positioning_Engine) — latent gap · Opportunities
- [Hazmat Containment Agent](/Opportunities/Hazmat_Containment_Agent) — latent gap · Opportunities
- [Asset Retrieval Service](/Opportunities/Asset_Retrieval_Service) — latent gap · Opportunities
- [Fleet Load Balancer](/Opportunities/Fleet_Load_Balancer) — latent gap · Opportunities
- [Continuous Site Audit](/Opportunities/Continuous_Site_Audit) — latent gap · Opportunities
- [Transit Blindspot Resolver](/Opportunities/Transit_Blindspot_Resolver) — latent gap · Opportunities
- [Procurement Interception Agent](/Opportunities/Procurement_Interception_Agent) — latent gap · Opportunities

### Problems this exposes

- [Orphaned Digital Asset Sprawl](/Problems/Orphaned_Digital_Asset_Sprawl) — exposes problem · Problems
- [Cloud Resource Over-Provisioning](/Problems/Cloud_Resource_Over-Provisioning) — exposes problem · Problems
- [Hardware Procurement Forecasting](/Problems/Hardware_Procurement_Forecasting) — exposes problem · Problems
- [Software License Overspend](/Problems/Software_License_Overspend) — exposes problem · Problems
- [Shadow IT Security Audits](/Problems/Shadow_IT_Security_Audits) — exposes problem · Problems
- [Endpoint Vulnerability Remediation](/Problems/Endpoint_Vulnerability_Remediation) — exposes problem · Problems
- [Inventory Audit Headcount](/Problems/Inventory_Audit_Headcount) — exposes problem · Problems
- [Equipment Search Labor](/Problems/Equipment_Search_Labor) — exposes problem · Problems
- [Rolling Stock Shortages](/Problems/Rolling_Stock_Shortages) — exposes problem · Problems
- [Cross-Building Tracking Blindspots](/Problems/Cross-Building_Tracking_Blindspots) — exposes problem · Problems
- [Duplicate Equipment Procurement](/Problems/Duplicate_Equipment_Procurement) — exposes problem · Problems
- [Hazardous Material Misplacement](/Problems/Hazardous_Material_Misplacement) — exposes problem · Problems
- [Audit Safety Asset Proximity](/Problems/Audit_Safety_Asset_Proximity) — exposes problem · Problems
- [Resolve Yard Freight Bottlenecks](/Problems/Resolve_Yard_Freight_Bottlenecks) — exposes problem · Problems
- [Recover Lost Pallet Inventory](/Problems/Recover_Lost_Pallet_Inventory) — exposes problem · Problems
- [Prevent Redundant Equipment Leases](/Problems/Prevent_Redundant_Equipment_Leases) — exposes problem · Problems
- [Minimize Technician Search Time](/Problems/Minimize_Technician_Search_Time) — exposes problem · Problems
- [Locate Misplaced Heavy Equipment](/Problems/Locate_Misplaced_Heavy_Equipment) — exposes problem · Problems
- [Halt Unauthorized Asset Removal](/Problems/Halt_Unauthorized_Asset_Removal) — exposes problem · Problems

### Composed of

- [Spatial Telemetry API](/Software/Spatial_Telemetry_API) — composes · Software
- [Chain of Custody Ledger](/Software/Chain_of_Custody_Ledger) — composes · Software
- [Dispatch Sync API](/Software/Dispatch_Sync_API) — composes · Software
- [Geofence Monitoring Engine](/Software/Geofence_Monitoring_Engine) — composes · Software
- [Incident Escalation Webhook](/Software/Incident_Escalation_Webhook) — composes · Software
- [Asset Ledger Sync](/Software/Asset_Ledger_Sync) — composes · Software
- [Dispatch Order Webhook](/Software/Dispatch_Order_Webhook) — composes · Software
- [Vision Telemetry Feed](/Software/Vision_Telemetry_Feed) — composes · Software
- [Geofence Evaluation Engine](/Software/Geofence_Evaluation_Engine) — composes · Software
- [Indoor Positioning API](/Software/Indoor_Positioning_API) — composes · Software
- [Geofencing Boundary Engine](/Software/Geofencing_Boundary_Engine) — composes · Software
- [Incident Routing Webhook](/Software/Incident_Routing_Webhook) — composes · Software
- [Asset Ledger Database](/Software/Asset_Ledger_Database) — composes · Software
- [Ultra-Wideband Telemetry API](/Software/Ultra-Wideband_Telemetry_API) — composes · Software
- [Geofence Enforcement Engine](/Software/Geofence_Enforcement_Engine) — composes · Software
- [SMS Dispatch Gateway](/Software/SMS_Dispatch_Gateway) — composes · Software
- [Asset Ledger API](/Software/Asset_Ledger_API) — composes · Software
- [Camera Log API](/Software/Camera_Log_API) — composes · Software

### Similar Agents

- [Asset Tracking Agent](/Places/Site/Agents/Asset_Tracking_Agent) — similar · Agents
- [Cloud Orphan Sweeper](/Agents/Cloud_Orphan_Sweeper) — similar · Agents
- [Environment Scavenger Agent](/Agents/Environment_Scavenger_Agent) — similar · Agents
- [Compliance Reporting Agent](/Agents/Compliance_Reporting_Agent) — similar · Agents
- [FinOps Audit Agent](/Agents/FinOps_Audit_Agent) — similar · Agents
- [Billing Operations Agent](/Agents/Billing_Operations_Agent) — similar · Agents
- [Credential Provisioning Agent](/Activities/Entering_Exiting/Agents/Credential_Provisioning_Agent) — similar · Agents
- [Unified Cost Graph Engine](/Agents/Unified_Cost_Graph_Engine) — similar · Agents
- [Inventory Reconciliation Agent](/Agents/Inventory_Reconciliation_Agent) — similar · Agents
- [Logistics Tracking Agent](/Places/Digital_Endpoin/Agents/Logistics_Tracking_Agent) — similar · Agents
- [Waste Tracking Agent](/Activities/Destroying/Agents/Waste_Tracking_Agent) — similar · Agents
- [Logistics Tracking Agent](/Agents/Logistics_Tracking_Agent) — similar · Agents
- [Procurement Operations Agent](/Agents/Procurement_Operations_Agent) — similar · Agents
- [Profile Sync Agent](/Agents/Profile_Sync_Agent) — similar · Agents
- [Decommissioning Ledger Agent](/Activities/Destroying/Agents/Decommissioning_Ledger_Agent) — similar · Agents
- [Customer Service Agent](/Agents/Customer_Service_Agent) — similar · Agents

### Similar Software

- [Identity Access Management](/Customers/Enterprise_Risk_Management_Executives/Software/Identity_Access_Management) — similar · Software
- [Generative AI Applications](/Metrics/Percentage_of_IT_purchases_where_the_key_decisions_are_made_outside_of_the_IT_organization/Software/Generative_AI_Applications) — similar · Software
- [Human Resource Systems](/Metrics/Percentage_of_FTEs_who_perform_the_process/Software/Human_Resource_Systems) — similar · Software

### Similar Startups

- [Costyard](/CompanyTypes/Software_Company/Problems/Cloud_Computing_Cost_Sprawl/Startups/Costyard) — similar · Startups